Best Online Live Chat Software

Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communication tools to streamline customer support and improve engagement. Conversational Cloud provides businesses with a single,... Read more about Conversational Cloud

LivePerson is a cutting-edge software platform that revolutionizes how businesses communicate with their customers. Specializing in conversational AI and messaging, it allows companies to engage with customers through text, chat, and messaging apps, offering a more personalized and convenient customer experience. LivePerson stands out for its advanced AI capabilities, which include chatbots and au... Read more about LivePerson

CommBox is an AI-based customer communication platform designed to streamline and enhance digital interactions between businesses and their customers. Its primary functionality is the omnichannel inbox, which consolidates communications from various channels like email, SMS, social media, and live chat into a single, manageable interface. This integration ensures no customer query is overlooked, r... Read more about CommBox

PubNub is a powerful application development software designed to help developers build realtime applications with ease. The platform offers comprehensive features for messaging, data synchronization, and API management, enabling seamless communication between users and devices. With its userfriendly interface, developers can easily integrate realtime functionalities into their applications, enhan... Read more about PubNub

Hyro is a powerful live chat software solution designed to enhance customer support and engagement. The platform allows businesses to interact with customers in real time, answering inquiries and resolving issues quickly. Hyro offers customizable chat widgets that can be integrated seamlessly into websites, mobile apps, and eCommerce platforms. With automated greetings, message routing, and multi-... Read more about Hyro

Inbenta is an AI-powered live chat software designed to improve customer service by automating responses and enhancing user interactions. Using natural language processing (NLP), Inbenta understands customer inquiries in real time and provides accurate, relevant responses. This reduces the workload on customer support teams and ensures faster response times. The software allows businesses to creat... Read more about Inbenta

Mobile Service Cloud is a powerful help desk software designed to improve customer support and service delivery for businesses of all sizes. This platform offers a suite of features that help organizations manage customer inquiries, resolve issues, and track service requests in real time. Mobile Service Cloud allows support teams to manage tickets, automate workflows, and provide personalized resp... Read more about Mobile Service Cloud

Sinch is a live chat software designed to help businesses provide real-time customer support and enhance online engagement. The platform allows businesses to interact with customers through live chat on their websites or mobile apps, providing immediate responses to inquiries and resolving issues quickly. Sinch includes features like chatbots, automated responses, and ticketing, ensuring efficient... Read more about Sinch

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (I... Read more about uContact

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Front is a customer communication platform that centralizes email, social media, and other messaging into a single, streamlined inbox. It allows teams to collaborate effectively on customer communications by assigning, sharing, and discussing messages without switching between tools. Front's features include shared inboxes to ensure transparency and prevent duplicated efforts, and personalized inb... Read more about Front

Chatfuel is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a comprehensive platform for real-time communication between businesses and their customers, ensuring prompt and personalized assistance. Chatfuel features customizable chat widgets, automated greetings, and proactive chat triggers, enabling businesses to engage webs... Read more about Chatfuel

ManyChat is a versatile chatbot software that enables businesses to create automated messaging experiences for customer support, lead generation, and marketing. With ManyChat, businesses can easily build bots that engage with users on platforms like Facebook Messenger, SMS, and email, providing a seamless and interactive communication channel. The software features a drag-and-drop interface, makin... Read more about ManyChat

Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9

HappyFox Help Desk is a cloud-based customer support software designed to simplify ticketing and helpdesk operations. It centralizes customer requests from various channels, including email, chat, and social media, into a unified ticketing system. HappyFox offers automated ticket sorting and assignment, which streamlines workflow and improves response time. The platform includes a self-service kno... Read more about HappyFox Help Desk

HappyFox Chat is a streamlined live chat software developed to enhance customer service interactions on websites. Its standout feature is the fast and responsive chat interface, which enables real-time conversations with customers, significantly improving engagement and support. HappyFox Chat integrates effortlessly with a wide range of e-commerce and CRM platforms, allowing businesses to maintain... Read more about HappyFox Chat

Sarbacane is a powerful email marketing software designed to help businesses create, send, and analyze email campaigns with ease. With its drag-and-drop email editor and pre-designed templates, Sarbacane allows marketers to create visually appealing and responsive email templates that resonate with their target audience. The platform includes advanced features like email automation, A/B testing, s... Read more about Sarbacane

Hiver is a unique email management software designed primarily for Google Workspace users, focusing on streamlining Gmail for teams. It transforms Gmail into a collaborative hub, enabling teams to manage shared inboxes like support@ or sales@ without leaving their email interface. Hiver allows for efficient email delegation, status tracking, and seamless internal team communication, all within the... Read more about Hiver

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, ... Read more about User.com

Rocket.Chat is an open-source communication platform designed for teams and businesses. It features text chat for direct and group messaging, fostering easy communication within teams. The platform supports voice and video calls, enabling more personal interaction. File sharing is a key feature, allowing users to easily exchange documents and media. Rocket.Chat is customizable, offering options to... Read more about Rocket.Chat

LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactions in one place. A key feature is its customizable live chat tool, which enhances real-time communication with customers... Read more about LiveHelpNow

Shiji ReviewPro Guest Experience Platform is a survey software solution designed to help businesses in the hospitality industry collect and analyze customer feedback to enhance guest experiences. The platform allows businesses to send customized surveys to guests before, during, or after their stay, providing valuable insights into customer satisfaction. With a range of question types and template... Read more about Shiji ReviewPro Guest Experience Platform

Community SMS Marketing Platform is an advanced live chat and SMS marketing solution designed to help businesses engage directly with their customers in real-time. The platform allows businesses to send targeted SMS campaigns, promotional offers, and updates to their customer base, while also providing a robust live chat functionality for real-time communication. With its easy-to-use interface, Co... Read more about Community SMS Marketing Platform

Glassix is a robust customer communications management (CCM) software designed to help businesses manage and streamline their customer interactions across multiple channels. It offers an integrated solution for handling communications through email, SMS, chat, social media, and voice, providing businesses with a unified platform for engaging with their customers. Glassix’s powerful automation to... Read more about Glassix

AI Chatbot is an intelligent chatbot software solution that assists businesses in automating customer interactions and improving response times through artificial intelligence. With natural language processing capabilities, AI Chatbot can understand and respond to customer queries accurately, enhancing the quality of customer support. The software supports multi-channel communication, allowing bus... Read more about AI Chatbot