Best Online Live Chat Software

In an always-connected world, many businesses prefer live chat software solutions that require no local installation. Below, you’ll find top online live chat software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.7 avg. rating from 06 reviews

Last Updated: September 18, 2025

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673 Software

Popular Picks in Live Chat Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

List of Top Web-Based Live Chat Software

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Cyara is an advanced customer experience software designed to optimize the performance of customer engagement channels. This platform provides comprehensive tools for testing, monitoring, and analyzing customer interactions across various platforms. Users can easily access real-time data on customer journeys, track performance metrics, and generate reports on customer satisfaction. With features l... Read more about Cyara

Free Trial

NA

Pricing Type

$0.01 Per user

Location

United States

ICE Click-to-Chat is a robust live chat software solution designed to enhance customer engagement and support for businesses. This platform provides real-time communication capabilities, enabling organizations to connect with customers directly on their websites. With customizable chat widgets, proactive chat invitations, and comprehensive reporting features, ICE Click-to-Chat allows businesses to... Read more about ICE Click-to-Chat

Free Trial

Available

Pricing Type

$45 Per one-time

Location

United States

LiveAdmins is a customer engagement platform that provides live chat services to businesses looking to enhance their customer support. The software enables real-time interaction between website visitors and support agents, helping businesses answer questions, resolve issues, and improve conversion rates. LiveAdmins offers customizable chat windows, automated responses, and visitor tracking, ensuri... Read more about LiveAdmins

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

easiware is a comprehensive customer service software designed to help businesses deliver exceptional customer experiences. With tools for managing customer interactions across multiple channels—including email, social media, and live chat—easiware centralizes communication for efficient service delivery. Its CRM capabilities enable businesses to track customer history and preferences, allowin... Read more about easiware

Free Trial

Available

Pricing Type

$30 Per month

Location

France

STAY is a versatile Live Chat Software that enhances customer support by enabling real-time communication between businesses and their clients. Designed to improve engagement and satisfaction, STAY provides customizable chat widgets that can be embedded on websites, making it easy for visitors to reach support agents instantly. The software offers automated responses, queue management, and convers... Read more about STAY

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

Deliver the Perfect Blend of Human & AI

Glia is an innovative live chat software designed to enhance customer communication and support across various channels. This platform offers a range of tools for live chat interactions, cobrowsing, and digital communication, ensuring seamless customer engagement. With Glia, users can easily connect with customers in realtime, answer inquiries, and provide assistance through an intuitive interface... Read more about Glia

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

respond.io is a powerful live chat software designed to enhance customer support and engagement for businesses of all sizes. By providing a centralized platform for managing customer interactions across multiple channels—including website chat, social media, email, and messaging apps—respond.io ensures seamless and efficient communication. The intuitive interface allows support teams to handle... Read more about respond.io

Free Trial

Available

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Contact Vendor

Location

NA

Hippo is an intuitive live chat software designed to enhance customer engagement and support for businesses. This platform allows organizations to communicate with customers in real time, providing immediate assistance and addressing inquiries effectively. With its user-friendly interface, Hippo enables support teams to manage multiple chats simultaneously, ensuring timely responses. The software ... Read more about Hippo

Free Trial

Available

Pricing Type

$17 Per month

Location

United States

Convolab is an innovative Survey Software designed to help businesses and organizations create, distribute, and analyze surveys with ease and efficiency. The platform offers a comprehensive suite of tools for designing customized surveys, collecting responses, and generating insightful reports. Features include a user-friendly survey builder with a wide range of question types, automated distribut... Read more about Convolab

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

NEW.B.I.E is a sophisticated live chat software solution designed to enhance customer engagement and improve the online support experience. With NEW.B.I.E, businesses can provide real-time assistance to visitors on their website, allowing for faster responses to questions, concerns, or sales inquiries. The software offers a seamless integration with existing websites, enabling businesses to initia... Read more about NEW.B.I.E

Free Trial

NA

Pricing Type

$99 Per month

Location

Australia

The platformall-in-one for your local marketing

Partoo is a comprehensive SEO software designed to help businesses enhance their online visibility and improve search engine rankings through effective optimization strategies. The platform offers a suite of tools for managing local SEO, optimizing business listings, and tracking search performance, ensuring that businesses can attract and engage their target audience effectively. Partoo supports ... Read more about Partoo

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

ChatPlus is an advanced live chat software designed to enhance customer service by enabling businesses to engage with visitors on their website in real-time. Whether it’s for answering queries, resolving issues, or providing customer support, ChatPlus facilitates seamless communication between businesses and their customers. The software offers a customizable chat widget that can be easily integ... Read more about ChatPlus

Free Trial

Available

Pricing Type

$11.5 Per month

Location

Japan

inCircle is a dynamic live chat software designed to enhance customer engagement and support for businesses. This platform enables organizations to communicate with their customers in real-time, providing immediate assistance and fostering stronger relationships. With an intuitive interface, inCircle allows support teams to manage multiple chat sessions simultaneously, ensuring timely responses to... Read more about inCircle

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

mobiAgent is a dynamic live chat software designed to enhance customer support and engagement through real-time communication. This platform enables businesses to connect with their customers instantly, providing assistance and answering inquiries directly on their websites or mobile applications. With mobiAgent, organizations can customize chat widgets to align with their brand, ensuring a cohesi... Read more about mobiAgent

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Click2Magic is a live chat software solution that enhances customer service by enabling businesses to interact with customers in real-time. This tool is designed to improve customer engagement, reduce response times, and boost satisfaction by offering instant support for website visitors. With Click2Magic, businesses can integrate live chat functionality into their websites and mobile apps, provid... Read more about Click2Magic

Free Trial

Available

Pricing Type

$39 Per feautre

Location

India

Oct8ne is an advanced live chat software that enhances customer service and online shopping experiences. The platform enables businesses to communicate with customers in real-time, providing immediate support and assistance. Oct8ne integrates video, chat, and file sharing capabilities, allowing agents to interact with customers more personally. With its visual support features, such as live produc... Read more about Oct8ne

Free Trial

Available

Pricing Type

$49 Per user

Location

Spain

Engaige is a powerful customer support software designed to enhance customer satisfaction by providing businesses with the tools to efficiently manage and respond to customer inquiries. This platform enables businesses to deliver exceptional customer service across multiple communication channels, including email, live chat, social media, and helpdesk. Engaige’s intuitive interface centralizes a... Read more about Engaige

Free Trial

Available

Pricing Type

$10000 Per month

Location

Netherlands

Live Chat Software for Microsoft Teams, Google Chat, Slack, and ChatGPT

Social Intents is a versatile live chat and customer engagement software tailored for businesses looking to enhance online interaction. Its core feature is the seamless integration of live chat into websites and email marketing platforms, facilitating real-time communication with customers. Social Intents stands out with its collaborative tools, including chat transfer and team chat capabilities, ... Read more about Social Intents

Free Trial

14 Days

Pricing Type

$39 Per month

Location

United States

WhosOn is an innovative customer service software designed to enhance online customer support and improve user engagement for businesses. This platform offers real-time chat functionality, allowing customer service representatives to connect with website visitors instantly and address their queries efficiently. With WhosOn, businesses can track customer interactions, analyze chat histories, and ga... Read more about WhosOn

Free Trial

Available

Pricing Type

$33 Per feautre

Location

United Kingdom

Jumplead is a powerful customer relationship management (CRM) software designed to help businesses manage their customer interactions and sales processes effectively. This platform provides tools for tracking leads, managing contacts, and automating marketing campaigns, ensuring that organizations can engage with customers at every stage of the sales funnel. With its user-friendly interface, users... Read more about Jumplead

Free Trial

Available

Pricing Type

$24 Per feautre

Location

United Kingdom

IMsupporting is a versatile live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing timely assistance and improving customer satisfaction. IMsupporting features a user-friendly interface with customizable chat widgets, enabling... Read more about IMsupporting

Free Trial

Available

Pricing Type

$9.99 Per feautre

Location

United Kingdom

InteliWISE Live Chat is an innovative live chat software designed to help businesses provide real-time customer support and improve online engagement. The platform offers AI-powered chatbots and live chat features, enabling businesses to automate customer service while maintaining personalized communication. InteliWISE Live Chat’s intuitive interface allows agents to handle multiple customer inq... Read more about InteliWISE Live Chat

Free Trial

Available

Pricing Type

$29 Per user

Location

Poland

Formilla.com is an advanced live chat software solution designed to enhance customer engagement and support for businesses. This user-friendly platform allows organizations to connect with website visitors in real-time, addressing inquiries and providing assistance promptly. With features such as automated greetings and customizable chat widgets, businesses can ensure they capture visitor attentio... Read more about Formilla.com

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

Flow.ai is an innovative live chat software designed to help businesses enhance customer engagement and support through realtime communication. The platform offers comprehensive tools for managing live chat interactions, chatbots, and customer inquiries, enabling organizations to optimize their customer service efforts effectively. With Flow.ai, users can easily set up live chat on their websites,... Read more about Flow.ai

Free Trial

NA

Pricing Type

$19 Per feautre

Location

Netherlands

Customerly is an innovative live chat software solution that enhances customer support and engagement for businesses. The platform allows organizations to interact with customers in real time, addressing inquiries and resolving issues efficiently. With its user-friendly interface, Customerly enables support teams to manage multiple conversations simultaneously while tracking customer interactions ... Read more about Customerly

Free Trial

Available

Pricing Type

Contact Vendor

Location

Ireland

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