Best Online Live Chat Software

elevio is an innovative help desk software designed to help organizations manage customer support effectively. This platform offers a range of tools for ticket management, knowledge base creation, and reporting, ensuring efficient customer service operations. With elevio, users can easily track support requests, manage customer interactions, and analyze service metrics through an intuitive dashboa... Read more about elevio

Smith.ai is a comprehensive customer communications management software designed to help businesses streamline and enhance their interactions with customers. It offers a robust platform for managing various communication channels, including phone calls, emails, live chat, and social media interactions. With features such as automated call handling, intelligent routing, and real-time analytics, Smi... Read more about Smith.ai

Botsify is a live chat software that enhances customer engagement through automated and human-driven chat solutions. Businesses can set up AI-powered chatbots to handle common queries, reducing wait times and ensuring customers receive instant responses. Botsify also offers live chat options, allowing support agents to step in when needed for complex issues. The platform includes features like cha... Read more about Botsify

SmartInbox is an innovative live chat software that enables businesses to provide real-time customer support and engagement on their websites. With SmartInbox, support teams can respond to customer inquiries instantly, improving customer satisfaction and conversion rates. The platform features automated chatbots, custom greetings, and canned responses, allowing teams to handle multiple queries eff... Read more about SmartInbox

JivoChat is a versatile live chat software that excels in providing a unified platform for customer communication across various channels like chat, email, social media, and phone calls. It's particularly noted for its ability to consolidate all these communications into a single, user-friendly interface, making it extremely convenient for businesses to manage customer interactions. JivoChat's pro... Read more about JivoChat

Giosg is a versatile live chat and interaction platform developed to elevate online customer engagement and lead generation. Its primary strength lies in its real-time interaction capabilities, allowing businesses to connect with website visitors instantly. Giosg stands out with its advanced targeting tools, which enable personalized engagement based on user behavior and demographics. This softwar... Read more about Giosg

I'm OnCall is a robust live chat software designed to enhance customer support and engagement for businesses. The platform provides features for real-time chat communication, enabling support teams to interact with customers instantly. I'm OnCall allows users to manage multiple chats simultaneously, ensuring timely responses and efficient service. With its customizable chat widgets and automated r... Read more about I'm OnCall

Ameyo Engage is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a robust suite of tools that manage inbound and outbound calls, automate call routing, and provide real-time analytics to monitor performance. Ameyo Engage’s intuitive interface allows agents to handle calls seamlessly, access customer information in... Read more about Ameyo Engage

Inforobo is an advanced Live Chat Software designed to enhance customer engagement and support through real-time communication. It offers a comprehensive platform for managing live chat interactions, ensuring that businesses can provide timely and personalized assistance to their customers. Key features include customizable chat widgets, automated chatbots, and real-time messaging that facilitate ... Read more about Inforobo

Kundo is a versatile customer service software that enables businesses to manage and respond to customer inquiries efficiently across multiple channels. With Kundo, companies can handle email, chat, social media, and forum interactions within a single platform, reducing response times and improving customer satisfaction. The software offers features like ticketing, automated responses, and collabo... Read more about Kundo

Netop Live Guide Chat is an advanced call center software designed to enhance customer communication and support. This platform offers a range of tools for live chat, ticket management, and analytics, ensuring effective customer service operations. With Netop Live Guide Chat, users can easily manage customer inquiries, track interactions, and analyze performance metrics through an intuitive dashbo... Read more about Netop Live Guide Chat

Ruby Receptionists is an innovative conversational AI platform designed to enhance customer engagement and support for businesses. This platform offers virtual receptionist services that provide 24/7 customer interaction through phone calls, chat, and messaging. Ruby’s AI-driven technology ensures that customer inquiries are handled efficiently, providing quick responses and solutions. Businesse... Read more about Ruby Receptionists

Karoo is a feature-rich live chat software designed to help businesses engage with customers in real time, providing personalized support and driving higher conversion rates. The platform allows companies to integrate live chat functionality into their websites, mobile apps, and social media channels, enabling instant communication with users. Karoo supports automated chatbots that handle routine ... Read more about Karoo

Chaty is an intuitive live chat software that enables businesses to offer real-time customer support through their websites and mobile apps. This software allows businesses to engage with visitors, answer queries, and resolve issues instantly, enhancing the overall customer experience. With Chaty, companies can integrate multiple communication channels, including live chat, WhatsApp, Facebook Mess... Read more about Chaty

FastChat is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to communicate with website visitors in real-time, providing immediate assistance and information. FastChat features a user-friendly interface that enables support agents to manage multiple chat sessions simultaneously, ensuring timely resp... Read more about FastChat

Chatway is a powerful live chat software platform that enables businesses to provide real-time support to their customers directly through their website or mobile application. By integrating Chatway into their customer service channels, businesses can engage with visitors instantly, answering questions, resolving issues, and guiding users through purchasing decisions. Chatway’s intuitive interfa... Read more about Chatway

Dixa is a customer service platform that streamlines support across multiple channels. It allows businesses to manage phone, email, chat, and messaging in one unified interface. Key features include a smart routing system to direct queries to the right agent and real-time performance metrics. Dixa's interface is user-friendly, focusing on efficiency. It offers integrations with CRM systems, enhanc... Read more about Dixa

Channel Talk is a dynamic customer communication software developed to streamline and enhance online customer engagement. Its standout feature is the centralized messaging system, which consolidates customer conversations from various channels like live chat, email, and social media into a single platform. This integration allows for efficient management and response to customer inquiries. Channel... Read more about Channel Talk

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and effective customer interaction. The software stands out with its AI-powered chatbots, which automate responses and stream... Read more about REVE Chat

Needle is a powerful live chat software designed to enhance customer engagement and support for businesses. The platform provides a range of features that enable organizations to connect with their website visitors in real time, offering immediate assistance and information. Needle's intuitive interface allows agents to manage multiple chat conversations simultaneously, ensuring that customer inqu... Read more about Needle

Mainstay is a higher education software platform designed to support student engagement, retention, and success. The platform provides tools for automating student communication, sending reminders, and tracking academic progress, helping institutions support students throughout their educational journey. Mainstay’s AI-driven chatbots assist students with common questions, reducing the workload o... Read more about Mainstay

Take Blip is a live chat software platform that allows businesses to engage with their customers in real time, providing instant support and enhancing customer experience. The platform enables organizations to integrate live chat functionality into their websites, mobile apps, and social media channels, allowing customers to reach out with questions or concerns. Take Blip’s powerful automation f... Read more about Take Blip

QuickBlox is an application development platform that simplifies the process of building communication-focused mobile and web apps. It offers a range of APIs and SDKs for integrating chat, video calls, and push notifications into applications, making it a popular choice for social networking, healthcare, and customer support apps. QuickBlox provides ready-made solutions for user authentication, da... Read more about QuickBlox

Talla is an Artificial Intelligence Software that assists businesses in automating repetitive tasks, providing real-time assistance, and enhancing customer support. Equipped with powerful AI capabilities, Talla handles queries, manages knowledge bases, and assists in data collection, thereby boosting operational efficiency. It integrates easily with CRM and customer support systems, helping teams ... Read more about Talla

LibraryH3lp is a powerful live chat software solution designed for libraries, educational institutions, and customer service teams. It enables real-time communication between library staff and users, allowing them to quickly address inquiries, assist with research, and provide guidance. With LibraryH3lp, libraries can engage with patrons through chat, email, and SMS, offering multi-channel support... Read more about LibraryH3lp