Best Online Live Chat Software

In an always-connected world, many businesses prefer live chat software solutions that require no local installation. Below, you’ll find top online live chat software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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Last Updated: September 18, 2025

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673 Software

Popular Picks in Live Chat Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

List of Top Web-Based Live Chat Software

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Mediktor is an advanced live chat software specifically designed for healthcare providers to enhance patient engagement and support. This innovative platform utilizes artificial intelligence to deliver instant medical advice and triage support, ensuring patients receive timely information about their health concerns. Mediktor’s user-friendly interface allows patients to interact seamlessly throu... Read more about Mediktor

Free Trial

NA

Pricing Type

$7 Per user

Location

Spain

Aivo is an innovative Artificial Intelligence Software designed to revolutionize customer service through intelligent, automated interactions. It offers a comprehensive platform for creating and deploying AI-powered chatbots and virtual assistants that provide personalized support across multiple channels, including websites, messaging apps, and social media. Aivo utilizes advanced natural languag... Read more about Aivo

Free Trial

Available

Pricing Type

$240 Per user

Location

Argentina

Liberty Converse is a call center software solution designed to improve customer support and enhance communication. The platform offers a range of features for managing inbound and outbound calls, including automatic call routing, call queuing, and interactive voice response (IVR). Liberty Converse enables call centers to prioritize customer needs efficiently, ensuring that each call is handled pr... Read more about Liberty Converse

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Finn AI is a live chat software powered by artificial intelligence, designed to help financial institutions engage customers, answer inquiries, and provide personalized support. The platform provides tools for automating responses, routing queries, and managing chatbot interactions, ensuring a smooth customer experience. Finn AI’s analytics offer insights into customer satisfaction, response acc... Read more about Finn AI

Free Trial

NA

Pricing Type

$1000 Per user

Location

Canada

Leadster is an innovative conversational marketing platform that helps businesses engage customers in real-time conversations, enhancing lead generation and customer service. This software provides a user-friendly interface that allows organizations to create and manage chatbots and live chat functionalities seamlessly. With Leadster, businesses can interact with website visitors, answer inquiries... Read more about Leadster

Free Trial

Available

Pricing Type

$0 Per month

Location

Brazil

Luma Virtual Agent is an advanced live chat software designed to enhance customer support and engagement for businesses of all sizes. It offers a seamless platform for real-time communication, allowing businesses to interact with their website visitors instantly and efficiently. Luma Virtual Agent's intuitive interface includes features such as automated chatbots, personalized greetings, and proac... Read more about Luma Virtual Agent

Free Trial

NA

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Location

United States

ControlHippo is a customer communications management software designed to help businesses deliver personalized, consistent, and timely communications across multiple channels. The platform offers tools for managing customer interactions via email, SMS, social media, and live chat, providing a unified view of customer communications. ControlHippo includes features for automating responses, segmenti... Read more about ControlHippo

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

StartADAM is a live chat software designed to enhance real-time communication between businesses and their customers. This intuitive platform enables businesses to engage with customers directly on their website or app, offering immediate responses to inquiries, support issues, or product questions. StartADAM allows customer support teams to manage multiple chat conversations simultaneously, impro... Read more about StartADAM

Free Trial

Available

Pricing Type

$41.97 Per month

Location

United States

alive5 is an intuitive SMS marketing software that allows businesses to engage with customers through targeted text message campaigns. The platform simplifies the process of creating, sending, and tracking SMS marketing campaigns, enabling businesses to reach their audience instantly on the device most people use daily—their mobile phone. With alive5, users can create personalized and automated ... Read more about alive5

Free Trial

NA

Pricing Type

$10 Per month

Location

United States

AI-Powered Support Automation Platform

Capacity is an innovative, AI-driven support automation platform designed to enhance productivity and knowledge sharing within organizations. Its standout feature is the AI-powered helpdesk, which automates responses to common inquiries, providing instant assistance to employees and customers. Capacity seamlessly integrates with various business applications, centralizing data and workflows for ea... Read more about Capacity

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

Live chat, chat bots, email & social messaging for business.

Chatra is an innovative live chat software developed to boost customer engagement and support. Its standout feature is the ease with which it integrates into any website, providing immediate communication with website visitors. Chatra sets itself apart with its real-time typing view, allowing agents to see what customers are typing before they send the message, enabling quicker and more accurate r... Read more about Chatra

Free Trial

7 Days

Pricing Type

$17 Per month

Location

United States

Customer Experience and Online Reputation for Local Business

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

The Best Business Text Messaging Software

Avochato is an innovative software that excels in streamlining customer communication via text messaging. Designed with businesses in mind, it offers a powerful platform for sending, receiving, and managing SMS and MMS messages. What makes Avochato stand out is its ease of integration with popular CRM systems, enhancing customer relationship management. The software is incredibly user-friendly, ma... Read more about Avochato

Free Trial

14 Days

Pricing Type

$19 Per month

Location

United States

LiveOps is a leading call center software designed to empower organizations with a flexible and scalable solution for customer engagement. This innovative platform enables businesses to manage customer interactions across various channels, including voice, chat, and email, providing a seamless experience for both agents and customers. With its cloud-based architecture, LiveOps allows companies to ... Read more about LiveOps

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Verloop is a sophisticated live chat software designed to enhance customer engagement and support across digital platforms. This platform offers a comprehensive suite of tools for managing realtime conversations, automating responses, and analyzing customer interactions. With its intuitive interface, businesses can easily integrate live chat functionality into their websites and applications, enab... Read more about Verloop

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Dexter is an innovative live chat software designed to enhance customer support and engagement for businesses of all sizes. This comprehensive platform offers a suite of tools that facilitate real-time communication between organizations and their customers, ensuring that inquiries are addressed promptly and effectively. Dexter’s user-friendly interface allows support teams to manage multiple ch... Read more about Dexter

Free Trial

Available

Pricing Type

$5 Per feautre

Location

United States

Avaamo is a cutting-edge Artificial Intelligence Software designed to help organizations leverage AI and machine learning to automate processes and enhance customer interactions. It offers a comprehensive platform for developing intelligent applications that can understand and respond to user needs in real-time. Avaamo provides robust tools for natural language processing, data analytics, and mach... Read more about Avaamo

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Onlim is a cutting-edge live chat software designed to enhance customer support and engagement for businesses across various industries. This platform enables organizations to connect with customers in real-time, providing instant assistance and answers to inquiries, which can significantly improve customer satisfaction and retention rates. Onlim offers a user-friendly interface that allows agents... Read more about Onlim

Free Trial

Available

Pricing Type

Contact Vendor

Location

Austria

Callbridge is a reliable audio conferencing software designed to facilitate seamless communication for businesses of all sizes. This platform offers high-quality audio connections, ensuring clear communication during meetings and discussions. Users can easily set up conference calls, manage participants, and share screens for collaborative discussions. Callbridge supports integration with various ... Read more about Callbridge

Free Trial

Available

Pricing Type

$14.99 Per feautre

Location

United States

Leadoo is a powerful Lead Generation Software designed to help businesses capture, qualify, and nurture leads effectively. It uses intelligent automation to engage website visitors through personalized chatbots, forms, and pop-ups, encouraging higher conversion rates. Leadoo allows users to integrate lead capture tools with CRM systems and email marketing platforms, ensuring smooth data flow and s... Read more about Leadoo

Free Trial

NA

Pricing Type

$599 Per month

Location

Finland

iotum is a telemedicine software that enables healthcare professionals to conduct remote consultations with patients via video calls and messaging. With iotum, medical providers can offer virtual care to patients who may not be able to visit the clinic in person, ensuring that care is accessible and convenient. The platform includes features for scheduling appointments, secure messaging, and patie... Read more about iotum

Free Trial

Available

Pricing Type

$14.99 Per user

Location

United States

Sonetel is a live chat software designed to help businesses engage with customers in real-time, providing support and increasing conversion rates. The platform allows businesses to integrate live chat functionality into their websites, enabling customers to reach out for immediate assistance. Sonetel includes features like automated greetings, customizable chat windows, and multi-language support,... Read more about Sonetel

Free Trial

NA

Pricing Type

Contact Vendor

Location

Sweden

Marigold Engage+ is a powerful email marketing software designed to help businesses create, manage, and optimize effective email campaigns. This platform provides a comprehensive suite of tools that streamline the email marketing process, allowing users to craft engaging content, segment their audience, and track campaign performance. With Marigold Engage+, marketers can easily design visually app... Read more about Marigold Engage+

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

AI-First Customer Support Automation Built on Your Data

Forethought is an AI-driven customer service software designed to revolutionize how businesses handle support queries. Its core feature is an advanced AI assistant, Agatha, which intelligently automates responses and provides support agents with suggested solutions, thereby speeding up response times and enhancing accuracy. Forethought integrates smoothly with existing customer service platforms, ... Read more about Forethought

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Customer Service Software

Trengo is a cutting-edge customer service platform designed to streamline service operations for businesses of all sizes. Its standout feature is the unified inbox, which brings together issues from various channels like email, social media, live chat, and WhatsApp into one central location. This integration enables teams to respond more quickly and efficiently to customer inquiries. Trengo also o... Read more about Trengo

Free Trial

7 Days

Pricing Type

$107 Per month

Location

Netherlands

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