Best Online Live Chat Software

In an always-connected world, many businesses prefer live chat software solutions that require no local installation. Below, you’ll find top online live chat software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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Last Updated: September 18, 2025

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673 Software

Popular Picks in Live Chat Software

Gorgias

Gorgias

$10 Per month

GetResponse

GetResponse

$15.56 Per month

Freshchat

Freshchat

$18.01 Per month

List of Top Web-Based Live Chat Software

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Aimylogic is a conversational marketing platform that helps businesses engage with customers through AI-powered chatbots and live messaging tools. The platform enables businesses to automate conversations, qualify leads, and deliver personalized customer experiences in real-time. Aimylogic’s chatbots are designed to handle a variety of customer interactions, from answering frequently asked quest... Read more about Aimylogic

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Got It AI is a dynamic conversational AI platform designed to transform customer interactions across multiple channels. The platform utilizes advanced natural language processing (NLP) and machine learning algorithms to deliver seamless, human-like conversations between businesses and customers. Got It AI excels in providing personalized, real-time responses to a wide range of inquiries, enhancing... Read more about Got It AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Botco.ai is an innovative conversational AI platform designed to help businesses enhance customer interactions through intelligent chatbots and virtual assistants. This platform provides a comprehensive suite of tools that enable users to create, deploy, and manage AI-driven conversations across various channels, including websites, messaging apps, and social media. With Botco.ai, organizations ca... Read more about Botco.ai

Free Trial

NA

Pricing Type

$1990 Per month

Location

United States

i-livechat is a robust Live Chat Software designed to enhance customer service and support operations for businesses of all sizes. It offers a comprehensive platform for real-time communication between customers and support agents, ensuring prompt and effective assistance that improves customer satisfaction and loyalty. i-livechat features an intuitive interface that allows support teams to easily... Read more about i-livechat

Free Trial

NA

Pricing Type

$150000 Per month

Location

Japan

Chatbase is a powerful chatbot software solution that enables businesses to deploy intelligent and conversational bots across websites, mobile apps, and social media platforms. This platform leverages AI and natural language processing to understand user queries, provide accurate responses, and guide users through various processes such as customer support, product recommendations, and information... Read more about Chatbase

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Chatarmin.com is a comprehensive live chat solution that allows businesses to interact with customers in real time through their websites and mobile apps. With Chatarmin.com, companies can offer immediate support to their customers, answering questions, addressing concerns, and providing personalized recommendations. The platform includes customizable chat windows, enabling businesses to match the... Read more about chatarmin.com

Free Trial

NA

Pricing Type

$99 Per month

Location

Austria

AI-Powered Customer Service Platform for Ecommerce

Richpanel is an AI and GPT 4-powered customer support and engagement platform specifically tailored for e-commerce businesses. Its standout feature is the ability to provide a self-service interface to customers, significantly reducing support tickets. Richpanel seamlessly integrates with major e-commerce platforms, enabling businesses to view customer orders, tracking, and history directly in the... Read more about Richpanel

Free Trial

Available

Pricing Type

$9 Per month

Location

United States

Gnatta is a cutting-edge Help Desk Software designed to streamline and enhance customer support operations for businesses of all sizes. With its intuitive interface, Gnatta offers a comprehensive platform for managing support tickets, tracking customer interactions, and resolving issues efficiently. Key features of Gnatta include automated ticket routing, multi-channel support (email, chat, phone)... Read more about Gnatta

Free Trial

Available

Pricing Type

$30 Per user

Location

United Kingdom

Chatwee Social Chat Widget is a live chat software designed to enhance website engagement and facilitate real-time communication with visitors. The platform offers customizable chat widgets that can be embedded on websites, allowing users to chat with customers, visitors, or community members instantly. Chatwee supports group chats, private messaging, and multimedia sharing, making it ideal for on... Read more about Chatwee Social Chat Widget

Free Trial

Available

Pricing Type

$0 Per month

Location

Poland

Live Center is a dynamic blog software designed to empower creators and organizations to publish engaging content effortlessly. With its intuitive platform, Live Center simplifies the blogging process, enabling users to create, edit, and share posts with ease. The software offers customizable templates, multimedia integration, and SEO optimization tools to enhance content visibility and user engag... Read more about Live Center

Free Trial

Available

Pricing Type

$129 Per month

Location

Norway

Prompt.io is a live chat software designed to enhance customer engagement and streamline support processes. This intuitive platform enables businesses to connect with website visitors in real-time, answering questions, providing assistance, and resolving issues instantly. Prompt.io offers customizable chat widgets, allowing companies to align the chat interface with their branding for a seamless u... Read more about Prompt.io

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Serviceform is an innovative chatbot software designed to enhance customer service and automate communication with website visitors. The platform enables businesses to build and deploy intelligent chatbots that can handle customer queries, book appointments, collect leads, and provide realtime support. Serviceform’s intuitive interface allows users to design customized chatbot workflows without ... Read more about Serviceform

Free Trial

Available

Pricing Type

$9 Per feautre

Location

Finland

Dashly is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. By providing a real-time communication platform, Dashly enables organizations to interact with their website visitors instantly, addressing inquiries, resolving issues, and guiding customers through their purchasing journey. The software features an intuitive chat interface that ... Read more about Dashly

Free Trial

Available

Pricing Type

$39 Per month

Location

United States

ItsAlive is a live chat software designed to help businesses engage customers in real-time through intelligent chatbots. This platform allows for creating chatbots with conversational capabilities, providing instant responses to customer inquiries, automating FAQs, and handling common requests effectively. ItsAlive’s drag-and-drop interface makes it easy to build and deploy chatbots, even for us... Read more about ItsAlive

Free Trial

NA

Pricing Type

$19 Per feautre

Location

France

Paldesk is a powerful Help Desk Software designed to help businesses provide exceptional customer support, enhance communication, and streamline service operations, ensuring improved customer satisfaction and operational efficiency. This comprehensive platform offers a wide range of features, including ticket management, live chat, knowledge base, reporting and analytics, and multi-channel support... Read more about Paldesk

Free Trial

Available

Pricing Type

$9 Per feautre

Location

United States

Synthetix is a dynamic live chat software that transforms customer engagement for businesses of all sizes. With its real-time communication capabilities, Synthetix enables teams to connect with customers instantly, addressing inquiries and resolving issues efficiently. The platform's customizable chat widgets allow brands to maintain their unique identity while offering seamless service. Synthetix... Read more about Synthetix

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

BotPenguin is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to interact with customers in real-time, providing immediate assistance and fostering positive relationships. With BotPenguin, users can customize chat widgets to match their branding and create automated responses to common inquiries, en... Read more about BotPenguin

Free Trial

Available

Pricing Type

$0 Per user

Location

United States

EnableX is a cutting-edge cloud communication platform designed to facilitate seamless interactions between businesses and their customers. This platform offers a comprehensive suite of communication tools, including voice, video, messaging, and conferencing capabilities, enabling organizations to engage with their audience effectively. With EnableX, users can easily integrate communication featur... Read more about EnableX

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Huggy is an innovative Live Chat Software that empowers businesses to engage with customers in real-time. It enhances customer support by allowing instant communication through a user-friendly chat interface. With features like customizable chat widgets, automated responses, and analytics, Huggy enables businesses to streamline their customer service processes. The software integrates seamlessly w... Read more about Huggy

Free Trial

NA

Pricing Type

$239 Per month

Location

Brazil

Ochatbot is an advanced conversational AI platform designed to help businesses automate customer interactions and improve engagement. The software uses natural language processing (NLP) and machine learning algorithms to understand customer queries and provide personalized responses in real time. Ochatbot can be integrated into websites, mobile apps, and messaging platforms, enabling businesses to... Read more about Ochatbot

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Botmock is a cutting-edge software platform that empowers businesses to design and prototype chatbots and voice assistants using artificial intelligence. With Botmock, companies can create conversational experiences for their customers without needing extensive coding knowledge. The platform’s intuitive drag-and-drop interface allows users to design complex chatbot flows, integrate natural ... Read more about Botmock

Free Trial

Available

Pricing Type

$35 Per month

Location

Canada

LEX Reception is a specialized live chat software designed to enhance customer service by providing real-time communication solutions for businesses. The platform enables organizations to engage with website visitors through live chat, ensuring that potential customers can receive immediate assistance and answers to their inquiries. LEX Reception allows users to customize chat widgets, providing a... Read more about LEX Reception

Free Trial

NA

Pricing Type

$150 Per user

Location

United States

GoQChat is a robust live chat software designed to enhance customer engagement and provide real-time support to website visitors. With GoQChat, businesses can offer instant assistance, answer customer queries, and improve satisfaction rates by providing on-the-spot solutions. The software’s intuitive interface allows customer service representatives to seamlessly chat with multiple customers sim... Read more about GoQChat

Free Trial

NA

Pricing Type

$980 Per user

Location

Japan

SMS Online is a versatile SMS marketing software that enables businesses to communicate directly with their customers through text messaging. This platform allows companies to send targeted SMS campaigns, promotions, updates, and reminders to a large number of recipients quickly and easily. SMS Online supports both individual and bulk messaging, making it an ideal solution for businesses of all si... Read more about SMS Online

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

AI Customer Support Software For Ecommerce & SaaS

Desku.io is an innovative customer support and engagement platform tailored for e-commerce businesses. It excels in streamlining communication by integrating various channels like email, chat, and social media into one cohesive dashboard. A standout feature is its AI-powered chatbot, which provides instant responses and enhances customer interaction. The software also offers effective ticket manag... Read more about Desku.io

Free Trial

7 Days

Pricing Type

$19 Per month

Location

United States

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