Best Unified Communications Software

Unified Communications Software integrates multiple communication tools like voice, video, messaging, and collaboration features into a single, cohesive platform. It simplifies communication processes for businesses, enabling seamless interactions across teams, clients, and partners. This unified collaboration platform ensures that employees can connect and collaborate from any device or location, boosting productivity and fostering teamwork. The best unified communications software offers advanced features such as video conferencing, instant messaging, file sharing, and integration with business applications. These tools not only reduce operational costs but also improve efficiency by eliminating the need for multiple standalone systems. Businesses can enjoy improved flexibility, streamlined workflows, and better decision-making through real-time communication. Explore our selection of top unified communications software to discover the perfect solution for enhancing your team’s collaboration and communication capabilities.
  • 4.6 avg. rating from 02 reviews

Last Updated: September 03, 2025

327 Software

List of Top Unified Communications Software | Best Unified Communications Systems

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Reporting & Statistics

Call Routing

Mobile Access

Contact Management

SMS Messaging

Voice Mail

Multi-User Collaboration

Two-Way Audio & Video

File Sharing

Multi-Channel Communication

Call Recording

Screen Sharing

Task Management

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Unified Communications Software that is:

Collaboration for Your Mission-Critical Work

Mattermost is an open-source messaging platform tailored for team collaboration, offering secure, configurable, and scalable communication for businesses. It features direct messaging, channels for team discussions, and voice and video conferencing, facilitating varied communication styles. The platform allows integration with popular business tools, streamlining workflow. Mattermost provides adva... Read more about Mattermost

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

The efficiency of a help desk with the familiarity of email.

Front is a customer communication platform that centralizes email, social media, and other messaging into a single, streamlined inbox. It allows teams to collaborate effectively on customer communications by assigning, sharing, and discussing messages without switching between tools. Front's features include shared inboxes to ensure transparency and prevent duplicated efforts, and personalized inb... Read more about Front

Free Trial

7 Days

Pricing Type

$25 Per month

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

Business Communication Solutions & Software

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Free Trial

More than 30 days

Pricing Type

$195 Per month

Location

United States

Communications Platform You Can Fully Trust

Rocket.Chat is an open-source communication platform designed for teams and businesses. It features text chat for direct and group messaging, fostering easy communication within teams. The platform supports voice and video calls, enabling more personal interaction. File sharing is a key feature, allowing users to easily exchange documents and media. Rocket.Chat is customizable, offering options to... Read more about Rocket.Chat

Free Trial

NA

Pricing Type

$4 Per month

Location

United States

Unified Communications for Small Business

Intermedia Unite is an integrated cloud-based communication platform designed to enhance business connectivity and collaboration. It uniquely combines phone system capabilities, video conferencing, screen sharing, and file management in one comprehensive suite. The platform's phone system offers enterprise-grade telephony features like auto-attendants, call routing, and voicemail. Its video confer... Read more about Intermedia Unite

Free Trial

Available

Pricing Type

$27.99 Per month

Location

United States

Live Chat Software for Websites and Messaging Apps

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Asterisk is a powerful business phone systems software that enables organizations to create customized telephony solutions. This open-source platform allows users to build and manage their own phone systems, offering flexibility and scalability for businesses of all sizes. With features such as call routing, voicemail, and conferencing, Asterisk enhances communication and collaboration among team ... Read more about Asterisk

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

VidyoConnect is a cutting-edge video conferencing software designed to facilitate seamless communication and collaboration among teams, regardless of their physical location. This versatile platform provides high-quality video and audio capabilities, allowing users to connect with colleagues, clients, and partners in real-time. With its intuitive interface, VidyoConnect enables users to schedule m... Read more about VidyoConnect

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Polymail is an innovative collaboration software designed to enhance team communication and productivity. With its powerful features, Polymail allows users to manage their email correspondence seamlessly while collaborating with team members. Key functionalities include email tracking, scheduled sending, and shared templates, making it easier to streamline communication processes. The platform int... Read more about Polymail

Free Trial

Available

Pricing Type

$13 Per month

Location

United States

Accession Communicator is a leading unified communications software designed to enhance collaboration and communication within organizations. This comprehensive platform integrates various communication tools, including voice calls, video conferencing, and instant messaging, into a single userfriendly interface. With Accession Communicator, users can connect and collaborate seamlessly, whether the... Read more about Accession Communicator

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

net2phone is a cuttingedge VoIP software solution that revolutionizes how businesses communicate. Designed to provide highquality voice and video calling services, it enables organizations to make calls over the internet, significantly reducing communication costs. With net2phone, users can enjoy features such as call forwarding, voicemail, and conference calling, all accessible through a userfrie... Read more about net2phone

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

ParentSquare is a unified communications software designed to bridge the gap between schools, parents, and students. It centralizes messaging and notification systems into one platform, enabling schools to send updates, alerts, and important information to parents via email, text, or app notifications. ParentSquare allows parents to communicate directly with teachers and school staff, fostering a ... Read more about ParentSquare

Free Trial

Available

Pricing Type

$3000 Per feautre

Location

United States

FusionWorks with Cisco Webex is a robust web conferencing software solution that integrates seamlessly with the Cisco Webex platform, enabling organizations to host virtual meetings, webinars, and collaborative online sessions. Designed to enhance communication and collaboration, this software provides a reliable platform for team meetings, training sessions, presentations, and customer interactio... Read more about FusionWorks with Cisco Webex

Free Trial

NA

Pricing Type

$24.99 Per user

Location

United States

Star2Star is a unified communications software designed to streamline communication across teams, departments, and organizations. The platform provides businesses with a comprehensive suite of tools including voice calling, video conferencing, instant messaging, and collaboration features, all integrated into a single, easy-to-use interface. Star2Star offers seamless integration with existing busi... Read more about Star2Star

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Sipelia is an advanced unified communications software designed to integrate voice, video, and messaging into a single platform for businesses of all sizes. The software enables seamless communication across various channels, including VoIP calls, instant messaging, and video conferencing, allowing employees to collaborate effectively regardless of their location. Sipelia’s user-friendly interfa... Read more about Sipelia

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

symplr Clinical Communications is an advanced team communication software specifically designed for healthcare organizations to enhance collaboration and improve patient care. This platform provides tools for secure messaging, task management, and information sharing among healthcare teams. With features such as real-time notifications, patient updates, and integration with electronic health recor... Read more about symplr Clinical Communications

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Quadient Inspire is an advanced customer experience software solution that enables businesses to create, manage, and optimize customer communications across multiple channels. Whether it's email, print, web, mobile, or social, Quadient Inspire allows businesses to deliver consistent and personalized messages, enhancing the overall customer journey. With powerful document design and automation feat... Read more about Quadient Inspire

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

UNIVERGE BLUE CONNECT is a versatile unified communications (UC) platform designed to enhance collaboration and streamline communication within organizations. This cloud-based software integrates various communication channels, including voice, video, messaging, and conferencing, into a single platform, making it easier for employees to stay connected, regardless of their location. With UNIVERGE B... Read more about UNIVERGE BLUE CONNECT

Free Trial

NA

Pricing Type

$28 Per user

Location

Japan

UNIVERGE BLUE CONNECT BRIDGE is an advanced unified communications software solution designed to streamline communication and collaboration within organizations. It integrates voice, video, messaging, and conferencing tools into a single platform, making it easier for businesses to connect and collaborate regardless of location. With UNIVERGE BLUE CONNECT BRIDGE, teams can communicate seamlessly a... Read more about UNIVERGE BLUE CONNECT BRIDGE

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Cloudli is a unified communications software platform designed to simplify communication and collaboration for businesses of all sizes. By integrating multiple communication channels into one solution, Cloudli enables teams to communicate more effectively, no matter where they are located. The platform supports voice, video, instant messaging, and email, allowing employees to connect using their p... Read more about Cloudli

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Pexip Video Platform is an enterprise-grade video conferencing software that enables businesses to host high-quality, secure virtual meetings across various devices and platforms. Designed for both small teams and large-scale organizations, Pexip supports video calls, webinars, and collaboration in one integrated platform. The software offers advanced features, such as HD video and audio, screen s... Read more about Pexip Video platform

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

Pexip Engage is a sophisticated scheduling software designed to simplify the process of booking and managing virtual meetings, consultations, and appointments. It is an ideal solution for businesses, healthcare providers, and professionals who need to organize client-facing interactions in a seamless and efficient manner. With Pexip Engage, users can create customizable scheduling pages, allowing ... Read more about Pexip Engage

Free Trial

NA

Pricing Type

Contact Vendor

Location

Norway

Glassix is a robust customer communications management (CCM) software designed to help businesses manage and streamline their customer interactions across multiple channels. It offers an integrated solution for handling communications through email, SMS, chat, social media, and voice, providing businesses with a unified platform for engaging with their customers. Glassix’s powerful automation to... Read more about Glassix

Free Trial

NA

Pricing Type

$49 Per user

Location

Israel

Thryv Command Center is an advanced unified communications software designed to streamline communication across various channels, making it easier for businesses to connect with customers, teams, and stakeholders. The platform integrates multiple communication tools into a single interface, allowing businesses to manage voice calls, emails, text messages, live chats, social media, and more from on... Read more about Thryv Command Center

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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Frequently Asked Questions

Unified communications software integrates multiple communication tools—like voice calls, video conferencing, messaging, and file sharing—into one centralized platform.

Businesses of all sizes, customer service teams, remote workers, IT departments, and distributed enterprises.

Typically includes VoIP, chat, video meetings, file sharing, presence indicators, and team collaboration tools.

Yes, it combines video conferencing with other tools like calling, messaging, and integrations, making it more comprehensive.

To streamline business communication, reduce tool switching, and improve team collaboration and responsiveness.

No, it supports both internal (team) and external (customer or vendor) communications.

Customer support teams, sales organizations, remote workforces, and multi-location businesses.

By centralizing all messaging, calling, and meetings in one place, it reduces friction and boosts team productivity.

Yes, real-time chat, presence indicators, and video calling ensure faster, clearer communication.

It allows quicker, more coordinated responses across departments—especially in sales and support.

Yes, it consolidates multiple tools and replaces expensive phone systems with VoIP.

Yes, it’s designed to grow with your business, adding users, features, or departments as needed.

It integrates chat, VoIP, video, and collaboration tools into a unified platform accessible via web, desktop, or mobile apps.

Voice/video calling, chat, presence indicators, file sharing, meeting tools, admin controls, and integrations.

Evaluate based on team size, remote work needs, required features, call volume, integrations, and vendor support.