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Best Customer Service Software - Page 7

Customer service software helps you to improve communication with customers. It also helps you to manage the complete database about a customer, which includes the preference of a customer, queries/issues, and products that they have already purchased. This information lets you deal with the customer easily and assist them with the required services. Customer service tools prove quite useful for small and large sized businesses. You can easily access this software on your desktop and mobile devices. These tools are quite easy to set up and provide an intuitive user interface. Customer service tools provide features like automation (24/7 support by automatically replying to customer emails received outside of business hours), creating a strong knowledge base, interaction with social media, live chats with customers, and multichannel communication. The software is integrated into the cloud platform, and your support staff can access real-time data and updates. Below is the list of the top customer service software coined by SoftwareWorld.

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★★★★★4.6 average rating from 390 reviews
Last Updated: October 08, 2026
Category Leaders

Top 10 Customer Service Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Stonly Contact Vendor Sponsored USPThe knowledge platform for better, faster customer service 2nd Zendesk Suite $55 Per month Sponsored USPStreamline customer support with Zendesk's all-in-one solution 3rd Dynamics 365 Customer Service $50 Per month USPStreamline customer interactions for exceptional service experiences 4th Live Agent $9 Per month USPTransform your space with innovative and eco-friendly design solutions 5th Zoho Desk ₹420 Per month USPStreamline customer support with Zoho Desk's intuitive platform 6th Salesforce Service Cloud $25 Per month USPStreamline customer support with intelligent and seamless service solutions 7th Sprinklr Contact Vendor USPUnified customer experience platform for seamless engagement 8th Gorgias $40 Per month USPEffortless customer support automation for seamless business growth 9th HubSpot Service Hub $800 Per month USPStreamline customer support with HubSpot's all-in-one service platform 10th SAP Service Cloud Contact Vendor USPStreamline customer service with integrated and intelligent SAP solutions
Complete Product Directory

List of Best Customer Service Software - Page 7

Continue with products 151–175. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Service Software Products 151–175

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#151

Accelo

🏆 SW Recommended

The Client Work Management Platform for Professional Service Businesses

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Overview

Accelo is a robust business automation platform designed to simplify professional service operations. Offering a unified system, it seamlessly integrates project management, client relationship management, and billing processes. Accelo's strength lies in its ability to automate r...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#152

Crisp

#1 Business Messaging Platform For Startups & SMBs

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Overview

Crisp is a versatile software tool designed to simplify communication for businesses and teams. It integrates various communication channels like live chat, email, and messaging into one platform, making it easier to manage customer interactions. The software is known for its use...

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Free Trial14 Days Starting Price$25 Per month HeadquartersFrance
#153

Cincom Synchrony

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Overview

Cincom Synchrony is a customer service software solution designed to enhance customer interactions and streamline service delivery. The platform provides tools for managing customer inquiries, tracking service requests, and ensuring timely responses. With its integrated knowledge...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#154

NeoAssist

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NeoAssist is a cutting-edge customer service software designed to enhance communication between businesses and their customers. With features that include live chat, ticket management, and automated responses, NeoAssist helps companies provide timely and effective support. Its us...

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Free TrialNA Starting PriceContact Vendor HeadquartersBrazil
#155

Movidesk

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Movidesk is a comprehensive service desk software designed to streamline customer support and improve service efficiency. The platform provides ticket management, automated workflows, and a knowledge base, helping support teams resolve issues faster. Movidesk’s customizable dashb...

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Free TrialAvailable Starting Price$99 Per user HeadquartersBrazil
#156

ResponseTek:CEM

🏆 SW Recommended
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ResponseTek is an advanced customer service software designed to enhance the customer experience through real-time feedback and insights. This platform helps businesses measure customer satisfaction by collecting, analyzing, and acting on customer feedback across various touchpoi...

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Free TrialNA Starting Price$50000 Per user HeadquartersUnited States
#157

KnowledgeOwl

Knowledge Base Software by KnowledgeOwl

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KnowledgeOwl is a comprehensive knowledge management software that excels in creating user-friendly, easily navigable knowledge bases. Ideal for both internal team use and customer support, its strength lies in its simplicity and flexibility. Users can quickly create detailed doc...

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Free TrialAvailable Starting Price$90 Per month HeadquartersUnited States
#158

Client Heartbeat

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Client Heartbeat is an advanced survey software designed to enhance customer feedback collection and improve satisfaction levels for businesses across various industries. This platform provides tools for creating and distributing surveys, tracking responses, and analyzing feedbac...

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Free TrialAvailable Starting Price$25 Per feautre HeadquartersAustralia
#159

Eckoh

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Eckoh is a powerful workflow management software that helps businesses automate and optimize their internal processes. Designed to improve efficiency and productivity, Eckoh offers tools for creating, tracking, and managing workflows across departments. The platform enables teams...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#160

KronoDesk

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Overview

KronoDesk is a feature-rich help desk software solution designed to enhance customer support operations. It empowers businesses to manage customer queries, issues, and requests efficiently through a centralized platform. With an easy-to-use interface, KronoDesk offers robust tick...

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Free TrialNA Starting Price$19.99 Per user HeadquartersUnited States
#161

HCL IntelliService

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HCL IntelliService is a state-of-the-art Customer Service Software designed to enhance the efficiency, responsiveness, and quality of customer support operations for businesses of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking support tick...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#162

Smartsupp

Your personal online shopping assistant that drives online sales through conversations.

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Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which...

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Free Trial14 Days Starting Price$19.5 Per month HeadquartersCzech Republic
#163

Re:amaze

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

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Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single p...

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Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#164

Glance

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Glance is a robust web conferencing software that enhances online communication and collaboration for businesses and teams. With features such as screen sharing, video conferencing, and real-time chat, Glance makes it easy for users to connect and engage, regardless of location....

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Free TrialNA Starting Price$149 Per feautre HeadquartersUnited States
#165

Eptica Entreprise Suite

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Eptica Enterprise Suite is a customer service software solution designed to help businesses deliver excellent customer support across multiple channels. It offers tools for managing customer inquiries through email, chat, social media, and phone, ensuring that customers receive t...

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Free TrialNA Starting Price€2000 Per user HeadquartersFrance
#166

BOTNATION AI

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BOTNATION AI is an advanced live chat software powered by artificial intelligence, designed to enhance customer support and engagement for businesses of all sizes. The platform offers a comprehensive suite of tools for creating intelligent chatbots, managing live interactions, an...

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Free TrialAvailable Starting Price€29 Per feautre HeadquartersFrance
#167

Mindsay

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Mindsay is an artificial intelligence software platform that transforms customer service with intelligent chatbots and virtual assistants. Using advanced natural language processing and machine learning, Mindsay helps businesses automate customer interactions and respond to inqui...

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Free TrialAvailable Starting Price€2000 Per month HeadquartersFrance
#168

TeamSupport Messaging & Live Chat

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TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication...

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Free TrialNA Starting Price$29 Per user HeadquartersUnited States
#169

Visiativ Customer Service

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Visiativ Customer Service is an advanced customer service software solution designed to help businesses provide exceptional support to their customers. The platform includes a suite of tools that enable businesses to manage customer inquiries, resolve issues, and track support ti...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance
#170

Gladly

🏆 SW Recommended

With powerful AI and a people-first approach, Gladly empowers modern customer service teams to create meaningful experiences, boost productivity, and drive irrational loyalty.

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Gladly is customer service software built for retail and consumer brands. Its AI answers customers across chat, voice, email and SMS, resolving returns, exchanges, order status and account changes on its own and helping shoppers find products and buy them in the same conversation...

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Free TrialNA Starting Price$180 Per month HeadquartersUnited States
#171

EngageBay CRM

🏆 SW Recommended

All-in-One CRM - Marketing, Sales & Support Software

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EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities....

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Free TrialAvailable Starting Price$12.74 Per month HeadquartersUnited States
#172

Simplify360

AI-powered Omnichannel CX and Support Platform

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Simplify360 is a powerful and user-friendly social media management software that simplifies the complexities of online brand management. With its intuitive interface, it offers a comprehensive suite of tools for monitoring, analyzing, and engaging with your audience across vario...

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Free TrialNA Starting PriceContact Vendor HeadquartersIndia
#173

Acquire

Improve your Customer Service with powerful workflows and digital channels

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Acquire is a cutting-edge customer communication platform that stands out for its comprehensive suite of features designed to enhance customer experience. It uniquely combines live chat, AI-powered chatbots, and co-browsing technology, allowing agents to interact with customers'...

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Free TrialAvailable Starting Price$500 Per year HeadquartersUnited States
#174

Ticksy

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Ticksy is an efficient help desk software designed to enhance customer support and streamline communication between businesses and their clients. With its user-friendly interface, Ticksy simplifies the ticketing process, allowing support teams to track, manage, and resolve custom...

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Free TrialAvailable Starting Price$5 Per month HeadquartersUnited States
#175

Xperience

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Xperience is an advanced Call Center Software designed to optimize and enhance the operations of customer service and support centers. It offers a comprehensive platform for managing inbound and outbound calls, tracking customer interactions, and improving overall call center eff...

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Free TrialAvailable Starting Price€79.9 Per feautre HeadquartersSpain

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