Best IVR Apps for Android and iPhone

CallVU is a versatile help desk software solution designed to enhance customer support operations and improve service delivery. The platform allows businesses to provide efficient and personalized customer support across multiple channels, including voice, chat, and email. CallVU’s automated workflows help streamline the handling of customer queries, reducing response times and improving resolut... Read more about CallVU

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive calls, log interactions, and manage customer data from a single interface. Zoho Voice supports VoIP calling, call forwarding... Read more about Zoho Voice

Sprinklr Service is a modern customer care platform designed to manage customer interactions across various digital channels. It centralizes communication from social media, messaging apps, email, and web chat into one unified dashboard. This tool enables efficient handling of customer inquiries and feedback. Features include automated responses to common questions, which helps in quick resolution... Read more about Sprinklr Service

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference calling, allowing businesses to communicate more effectively and efficiently. RingEX integrates seamlessly with other busin... Read more about RingEX

MiContact Center Business is a comprehensive Interactive Voice Response (IVR) Software designed to enhance customer service and streamline call center operations for businesses of all sizes. The platform offers a wide range of features that automate and optimize the handling of incoming and outgoing calls, ensuring efficient and personalized interactions with customers. MiContact Center Business p... Read more about MiContact Center Business

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, chat, and social media interactions. The software provides real-time analytics and reporting tools that help businesses m... Read more about Nextiva Contact Center

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (I... Read more about uContact

TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effective call management. TalkDesk also offers real-time reporting and analytics, aiding in performance tracking. It supports ... Read more about Talkdesk

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Voxco IVR is a powerful interactive voice response (IVR) software designed to enhance customer engagement and streamline communication. This platform enables organizations to create automated phone systems that provide callers with instant access to information, services, and support. With customizable scripts and user-friendly design tools, Voxco IVR allows businesses to tailor their IVR solution... Read more about Voxco IVR

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Ameyo is a comprehensive customer engagement platform, adept at streamlining customer interactions. It's designed for businesses to manage omnichannel communications effectively. With Ameyo, companies can engage customers across multiple channels like voice, email, social media, and chat. The software boasts an intuitive user interface, making it easy for agents to navigate and handle customer que... Read more about Ameyo

Workiz is an innovative field service management software tailored specifically for small to medium-sized service businesses. It excels in streamlining scheduling and dispatching, allowing for efficient management of job assignments and technician routes. Workiz's standout feature is its real-time communication capabilities, including a client chat interface that enhances customer interaction and ... Read more about Workiz

CircleLoop is a cutting-edge business phone systems software designed to enhance communication and collaboration within organizations of all sizes. Offering a comprehensive suite of VoIP solutions, CircleLoop enables businesses to manage calls, messages, and virtual meetings with exceptional clarity and reliability. Key features include call routing, auto-attendants, voicemail-to-email, and detail... Read more about CircleLoop

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET

EasyCall Cloud is a state-of-the-art Call Center Software designed to enhance customer service operations and streamline communication processes. Hosted on the cloud, EasyCall offers scalability and flexibility, allowing businesses to manage their call centers from anywhere with an internet connection. Key features include intelligent call routing, real-time analytics, automated call distribution,... Read more about EasyCall Cloud

55PBX is an advanced call tracking software designed to help businesses monitor and optimize their customer communication. The platform provides powerful call tracking capabilities that allow businesses to track inbound calls, analyze caller behavior, and measure the effectiveness of marketing campaigns. 55PBX assigns unique phone numbers to different marketing channels, enabling businesses to ide... Read more about 55PBX

Intalk.io is a robust call center software designed to enhance customer support and improve communication for businesses of all sizes. The platform offers a range of features, including inbound and outbound call handling, interactive voice response (IVR), call routing, and real-time analytics. Intalk.io integrates seamlessly with CRM systems, allowing businesses to track customer interactions and ... Read more about Intalk.io