Best Online Knowledge Management Software

In an always-connected world, many businesses prefer knowledge management software solutions that require no local installation. Below, you’ll find top online knowledge management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.7 avg. rating from 06 reviews

Last Updated: September 03, 2025

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561 Software

Popular Picks in Knowledge Management Software

Trainual

Trainual

$249 Per month

Connecteam

Connecteam

$29 Per month

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

List of Top Web-Based Knowledge Management Software

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Enterprise AI Search & Knowledge Discovery

Glean is an amazing accounts payable software that harnesses the power of artificial intelligence to transform and streamline financial processes for businesses. With a user-friendly interface, Glean automates the accounts payable workflow, from invoice receipt to payment. The AI-powered system excels at intelligent data extraction, minimizing manual input and enhancing accuracy in financial trans... Read more about Glean

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NA

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Location

United States

Implement multi-channel customer support software with powerful tools to reduce support time

UseResponse is a comprehensive customer support and feedback system tailored for businesses seeking to enhance customer engagement and service. Its standout feature is the all-in-one feedback tool, which consolidates customer suggestions, questions, and problems, fostering an interactive community environment. This integration allows businesses to gather valuable insights directly from their users... Read more about UseResponse

Free Trial

14 Days

Pricing Type

$49 Per month

Location

United States

Truly Powerful IT Documentation Software

IT Glue is a comprehensive IT documentation platform designed to supercharge your MSP (Managed Service Provider) operations. It acts as a centralized repository for storing critical information about your clients' networks, systems, and processes. With IT Glue, you can easily document passwords, configurations, and vendor relationships, ensuring that your team has quick and secure access to essent... Read more about IT Glue

Free Trial

NA

Pricing Type

$29 Per month

Location

Canada

The AI-powered intranet rated #1 for Google Workspace

Happeo is an all-in-one digital workplace platform that effectively combines internal communication, collaboration, and community-building tools. Distinctively, it integrates seamlessly with Google Workspace, enhancing productivity for users already in that ecosystem. Happeo's standout features include customizable intranet pages, social channels for team communication, and a unified search functi... Read more about Happeo

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

Finland

Connect your employees across any device and increase your social media reach, traffic, and conversion rates thanks to Sociabble.

Sociabble is an innovative employee advocacy and social selling platform, designed to amplify brand presence through employee networks. Its main feature is the aggregation of company content, news, and social media feeds in one place, making it easy for employees to share relevant information on their personal social networks. This boosts brand visibility and credibility. Sociabble offers gamifica... Read more about Sociabble

Free Trial

NA

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Location

France

AI-Powered Support Automation Platform

Capacity is an innovative, AI-driven support automation platform designed to enhance productivity and knowledge sharing within organizations. Its standout feature is the AI-powered helpdesk, which automates responses to common inquiries, providing instant assistance to employees and customers. Capacity seamlessly integrates with various business applications, centralizing data and workflows for ea... Read more about Capacity

Free Trial

NA

Pricing Type

$49 Per month

Location

United States

Knowledge Technology Designed for the Age of GenAI

Shelf is a cutting-edge knowledge management software that seamlessly integrates Generative AI (GenAI) with Software as a Service (SaaS) infrastructure, revolutionizing how we organize and access information. Its GenAI capability allows for intelligent categorization and suggestion of content, enhancing the user experience with smart, context-aware assistance. As a SaaS platform, it offers easy ac... Read more about Shelf

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NA

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Location

United States

Learning Management System (LMS) and Online Training Platform

TOPYX is a comprehensive and flexible learning management system (LMS) developed to cater to the varied needs of modern organizations. Its standout feature is its social learning capabilities, which foster collaboration and knowledge sharing among users, enhancing the learning experience. TOPYX supports a wide range of content formats, including video, audio, and interactive modules, accommodating... Read more about TOPYX

Free Trial

NA

Pricing Type

$6850 Per year

Location

United States

Operations Management Software for Restaurants & Business

Jolt is a comprehensive business management software developed to streamline operations, particularly in the restaurant and hospitality industry. It shines with its robust features like employee scheduling, task management, and digital food safety logs. These tools help ensure compliance with health regulations, enhancing operational efficiency. Jolt's real-time feedback system allows managers to ... Read more about Jolt

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NA

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Location

United States

Dezide is an innovative call center software solution designed to improve the efficiency of customer service operations. It offers features like intelligent routing, automated workflows, and real-time analytics, helping call center agents manage inquiries quickly and effectively. Dezide’s AI-powered decision support system assists agents by providing relevant solutions during calls, ensuring fas... Read more about Dezide

Free Trial

NA

Pricing Type

$49 Per feautre

Location

Denmark

Heroic Knowledge Base is a specialized knowledge management software designed to help organizations create, manage, and share knowledge effectively. The platform offers robust tools for building knowledge bases, managing documentation, and facilitating collaboration among team members. With its user-friendly interface, users can easily create articles, categorize information, and track user engage... Read more about Heroic Knowledge Base

Free Trial

NA

Pricing Type

$129 Per user

Location

United States

ilos is an innovative remote support software designed to help organizations provide effective technical assistance to users from any location. The platform offers comprehensive tools for screen sharing, remote control, and real-time communication, enabling support teams to resolve issues efficiently. With features such as intuitive interfaces, session recording, and integration with various custo... Read more about ilos

Free Trial

Available

Pricing Type

$50 Per feautre

Location

United States

Faveo Helpdesk is a robust help desk software solution designed to streamline customer support operations and enhance service delivery. It offers a comprehensive suite of tools for ticket management, including automated ticket routing, prioritization, and tracking, ensuring that customer inquiries are addressed promptly and efficiently. Faveo Helpdesk's intuitive interface allows support teams to ... Read more about Faveo Helpdesk

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Available

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Location

India

Onna is a powerful compliance software designed to help organizations manage and ensure adherence to regulatory standards and internal policies. This comprehensive platform offers a range of features, including data discovery, archiving, indexing, and automated compliance workflows, ensuring that all business operations align with legal and industry requirements. Onna enables organizations to cent... Read more about Onna

Free Trial

Available

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Location

United States

Wormhole Campus is a state-of-the-art learning management system (LMS) designed to facilitate effective education and training for academic institutions and organizations. This comprehensive platform offers a wide range of features, including course creation, content delivery, student assessment, and progress tracking, ensuring a dynamic and engaging learning experience. Wormhole Campus supports m... Read more about Wormhole Campus

Free Trial

Available

Pricing Type

$2000 Per year

Location

Argentina

Answerbase is a comprehensive Ecommerce Software designed to help businesses manage online stores and provide self-service support through a Q&A platform. The platform offers tools for product listing, inventory management, and customer engagement, enabling businesses to create interactive and informative ecommerce websites. Answerbase features an intuitive interface that allows customers to ask q... Read more about Answerbase

Free Trial

Available

Pricing Type

$19 Per feautre

Location

Spain

Connect Your Team with the Industry Leading Knowledge Sharing Tool

BoostHQ is an efficient file-sharing software designed to streamline collaboration and improve productivity for teams. With its user-friendly interface, BoostHQ allows users to easily upload, share, and manage files in a secure environment. The software supports various file types, including documents, images, and videos, ensuring that teams can collaborate effectively on diverse projects. BoostHQ... Read more about BoostHQ

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

AI-powered all-in-one documentation tool

ClickHelp helps organizations capture, organize, and distribute internal and external information efficiently. It enables teams to create centralized knowledge bases, share best practices, and ensure consistent access to up-to-date content across departments. It enables teams to create centralized knowledge bases, share best practices, and ensure consistent access to up-to-date content across dep... Read more about ClickHelp

Free Trial

14 Days

Pricing Type

$185 Per month

Location

Armenia

Cronycle is a comprehensive content marketing software designed to streamline the content curation, creation, and distribution process for marketers and businesses. With its intuitive interface, Cronycle allows users to gather and organize content from various sources, including social media, blogs, and news articles, into customizable feeds that can be easily accessed and shared. The platform sup... Read more about Cronycle

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Available

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Contact Vendor

Location

United Kingdom

The Enterprise GenAI Platform That's Proven, Not Just Promised

Squirro is an advanced artificial intelligence software designed to empower organizations with actionable insights derived from their data. This platform uses machine learning and natural language processing to analyze structured and unstructured data, providing businesses with valuable intelligence for decision-making. With Squirro, users can automate data extraction, identify trends, and generat... Read more about Squirro

Free Trial

Available

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Location

Switzerland

Smart Tribune is a powerful help desk software that enables businesses to provide efficient customer support across multiple channels. The platform allows companies to manage customer queries, track tickets, and resolve issues quickly, improving the overall customer experience. With Smart Tribune, customers can reach support teams via email, chat, or social media, and the system automatically cate... Read more about Smart Tribune

Free Trial

NA

Pricing Type

$15000 Per user

Location

France

One agentic AI Assistant to empower your entire workforce

Moveworks is an AI-driven help desk software that automates IT support, providing employees with instant solutions to common issues. The platform uses natural language processing (NLP) to understand user queries and deliver relevant responses, whether through resolving password resets, software access requests, or troubleshooting issues. Moveworks integrates with existing IT systems, including tic... Read more about Moveworks

Free Trial

NA

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Location

United States

LiquidText is an innovative PDF editor software designed for professionals who need more than just basic document viewing and annotation capabilities. Unlike traditional PDF editors, LiquidText allows users to interact with documents in a more dynamic and flexible way, offering features like free-form highlighting, note-taking, and document comparison. Its unique user interface allows you to pull ... Read more about LiquidText

Free Trial

Available

Pricing Type

$0 Per one-time

Location

United States

SmartKMS is a powerful knowledge management software that enables organizations to collect, organize, and share critical knowledge and information. Designed to enhance collaboration and productivity, SmartKMS helps teams capture and store knowledge in a central repository, making it easy to find and access the information they need. Whether it's internal documents, best practices, or project-speci... Read more about SmartKMS

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Knowbler is an innovative knowledge management software designed to help organizations efficiently capture, organize, and distribute knowledge across teams. This platform empowers businesses to store important documents, best practices, FAQs, and training materials in a centralized repository that’s easily searchable and accessible. Knowbler’s intuitive interface allows users to collaborate in... Read more about Knowbler

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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