Best Online Knowledge Management Software

In an always-connected world, many businesses prefer knowledge management software solutions that require no local installation. Below, you’ll find top online knowledge management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.7 avg. rating from 06 reviews

Last Updated: September 03, 2025

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561 Software

Popular Picks in Knowledge Management Software

Trainual

Trainual

$249 Per month

Connecteam

Connecteam

$29 Per month

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

List of Top Web-Based Knowledge Management Software

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Productivity Superapp for Chat, Meetings, Docs & Projects

Lark is an all-in-one collaboration suite developed to combine messaging, video conferencing, and document collaboration seamlessly. Its standout feature is the integration of these essential tools into a single, user-friendly platform, enhancing team communication and productivity. Lark excels in real-time document collaboration, allowing multiple users to work together on documents simultaneousl... Read more about Lark

Free Trial

NA

Pricing Type

$12 Per month

Location

Singapore

The most versatile, and feature-rich engagement platform.

Bettermode, previously known as Tribe, is an innovative community platform designed to foster engagement and connections among users. It offers a customizable space where businesses, organizations, and interest groups can create their own branded online community. The platform stands out for its ability to integrate with various other tools and platforms, enhancing its utility and user experience.... Read more about Bettermode

Free Trial

NA

Pricing Type

$19 Per month

Location

Canada

Community Software for Customer and Employee Engagement

Forumbee is a dynamic and user-friendly software designed for creating and managing online communities. It stands out with its intuitive design, making it easy for users to navigate and participate in discussions. This platform is versatile, catering to a wide range of communities, from corporate groups to special interest forums. Forumbee allows for rich customization, enabling administrators to ... Read more about Forumbee

Free Trial

30 Days

Pricing Type

$250 Per month

Location

United States

Customer service software that covers all your business needs

HelpCrunch is a versatile customer communication platform designed to streamline interactions between businesses and their clients. This user-friendly software offers a variety of tools, including live chat, email marketing, and customer support automation, all integrated into one convenient interface. Its live chat feature allows for real-time conversations with customers, enhancing the customer ... Read more about HelpCrunch

Free Trial

14 Days

Pricing Type

$12 Per month

Location

United States

Innovation Management Platform Software

Planbox is a robust and agile innovation management software designed to streamline the innovation process in organizations. Its key feature is the seamless integration of four primary modules: idea management, projects, experiments, and insights, which together create a comprehensive innovation pipeline. Planbox stands out for its flexibility, allowing customization to fit specific organizational... Read more about Planbox

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

AI-Powered Knowledge Base Software

Document360 helps organizations streamline knowledge sharing with centralized, secure, and structured documentation. Teams can collaborate in real-time, manage versions, and ensure consistency throughout the content lifecycle. The built-in AI Writing Agent helps users to instantly generate complete articles from prompts, automatically tag articles, and structure information efficiently, minimizin... Read more about Document360

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

England

Knowledge Base Software for Employees & Customers

ProProfs Knowledge Base is an advanced tool developed to simplify complex information management and enhance customer support. Its standout feature is the ease of creating and maintaining a centralized repository of information, ideal for both internal team use and external customer assistance. The software is user-friendly, allowing effortless content creation, organization, and editing. ProProfs... Read more about ProProfs Knowledge Base

Free Trial

15 Days

Pricing Type

Contact Vendor

Location

United States

Knowledge Base & Wiki Software

Slab is a dynamic team knowledge management platform developed to promote better collaboration and information sharing. Its standout feature is its intuitive and user-friendly interface that simplifies the organization and retrieval of information. Slab's rich text editor enables teams to create comprehensive and visually appealing documents with ease. It's particularly adept at integrating with a... Read more about Slab

Free Trial

NA

Pricing Type

$6.67 Per month

Location

United States

Where Teams + Ideas Grow

ThoughtFarmer’s knowledge management software is a powerful tool for centralizing organizational information and making it accessible to employees across departments. It allows companies to store and share documents, policies, and news in one easy-to-use platform. With customizable templates, an intuitive search function, and automatic content updates, users can quickly find the information the... Read more about ThoughtFarmer

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

Canada

The Intellum Platform is a powerful mobile learning software that allows organizations to deliver and track educational content for employees, customers, and partners. It supports the creation of personalized learning paths, quizzes, and interactive content, making training engaging and effective. Designed for accessibility, Intellum’s mobile-friendly platform ensures that users can learn anytim... Read more about Intellum Platform

Free Trial

NA

Pricing Type

$25000 Per year

Location

United States

BlueVolt is a robust learning management system (LMS) software designed to enhance training and development initiatives within organizations. This platform provides comprehensive tools for creating, managing, and delivering online training programs. Users can easily access features for tracking learner progress, managing course content, and generating reports on training effectiveness. With capabi... Read more about BlueVolt

Free Trial

NA

Pricing Type

$10500 Per user

Location

United States

FORM OpX is a powerful data collection software designed to streamline the process of gathering and analyzing information for businesses across various industries. This platform provides users with tools to create customizable forms for inspections, audits, surveys, and feedback, ensuring that organizations can capture valuable data efficiently. Users can easily design forms using a drag-and-drop ... Read more about FORM OpX

Free Trial

Available

Pricing Type

$30 Per user

Location

United States

iorad is an innovative knowledge management software designed to help organizations create, share, and manage knowledge effectively. The platform offers comprehensive tools for documenting processes, creating tutorials, and facilitating team collaboration, enabling users to enhance their knowledge-sharing practices. With iorad, organizations can easily capture workflows, create step-by-step guides... Read more about iorad

Free Trial

Available

Pricing Type

$200 Per feautre

Location

United States

Keeeb is an innovative knowledge management software designed to help organizations capture, organize, and share information effectively. The platform provides comprehensive tools for knowledge creation, collaboration, and retrieval, enabling teams to enhance their information management practices. With features such as customizable knowledge bases, collaborative workspaces, and advanced search ca... Read more about Keeeb

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Honey is an innovative intranet software designed to help businesses enhance internal communication and collaboration. The platform offers tools for sharing company updates, documents, and resources across teams, ensuring that employees stay informed and engaged. Honey’s user-friendly interface makes it easy for employees to find and share information, participate in discussions, and collaborate... Read more about Honey

Free Trial

NA

Pricing Type

$12 Per user

Location

United States

HelpSite is a knowledge management software that helps businesses create and manage online knowledge bases to support customer service and internal teams. It allows users to build organized and searchable help centers where customers can find answers to their questions without needing to contact support directly. HelpSite features a user-friendly interface for creating articles, FAQs, and troubles... Read more about HelpSite

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Breezio is an innovative collaboration software designed to enhance team communication and productivity through seamless virtual interactions. It offers a comprehensive suite of features including real-time messaging, video conferencing, file sharing, and project management tools, ensuring that teams can collaborate effectively regardless of their location. The intuitive interface allows users to ... Read more about Breezio

Free Trial

NA

Pricing Type

$1 Per year

Location

United States

MyHub is a flexible intranet software solution designed to improve internal communication and collaboration within organizations. The platform provides a centralized space where employees can access important documents, share knowledge, and collaborate on projects. MyHub offers a range of features, including customizable dashboards, document management, and social collaboration tools, making it ea... Read more about MyHub

Free Trial

Available

Pricing Type

$3.5 Per user

Location

United States

Motadata ServiceOps is a robust IT Service Management (ITSM) software designed to streamline and optimize IT operations within organizations of all sizes. With its comprehensive suite of tools, ServiceOps facilitates efficient incident management, problem resolution, and change management, ensuring minimal downtime and enhanced service quality. The software features a user-friendly ticketing syste... Read more about Motadata ServiceOps

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Inmagic Presto is a powerful knowledge management software designed to help organizations store, organize, and retrieve critical information efficiently. It offers a centralized platform where businesses can manage documents, digital assets, and other knowledge resources. Inmagic Presto provides advanced search capabilities, enabling users to quickly find relevant information and make data-driven ... Read more about Inmagic Presto

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Lucidea Integrated Library Systems is a comprehensive solution for managing library resources and knowledge. Designed for libraries and information centers, this software allows organizations to catalog, track, and manage their collections efficiently. With its robust search functionalities, Lucidea enables users to access resources quickly, making it easier to locate books, journals, or digital a... Read more about Lucidea Integrated Library Systems

Free Trial

NA

Pricing Type

$2500 Per user

Location

Canada

Get 3X revenue from search by leveraging the power of AI

WordLift is a powerful SEO software designed to enhance content optimization and improve search engine visibility for websites. This platform provides tools for analyzing content, suggesting keywords, and optimizing on-page elements to improve search rankings. Users can create structured data markup to enhance search visibility and user engagement, ensuring that their content stands out in search ... Read more about WordLift

Free Trial

Available

Pricing Type

$56 Per feautre

Location

Italy

Qatalog is an innovative digital workplace software that helps teams collaborate and manage projects seamlessly in a remote work environment. The platform provides tools for task management, document sharing, and real-time communication, ensuring that teams can stay aligned and productive, regardless of their location. Qatalog allows users to create centralized hubs for projects, where team member... Read more about Qatalog

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

zeroheight is a document control software that helps businesses manage, organize, and collaborate on documents, ensuring version control and compliance. The platform offers tools for document creation, editing, and storage, allowing teams to work together efficiently while maintaining document integrity. zeroheight supports centralized document libraries, automated approval workflows, and real-tim... Read more about zeroheight

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM

Free Trial

Available

Pricing Type

$49 Per user

Location

Germany

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