Best Online Knowledge Management Software

In an always-connected world, many businesses prefer knowledge management software solutions that require no local installation. Below, you’ll find top online knowledge management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.7 avg. rating from 06 reviews

Last Updated: September 03, 2025

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561 Software

Popular Picks in Knowledge Management Software

Trainual

Trainual

$249 Per month

Connecteam

Connecteam

$29 Per month

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

List of Top Web-Based Knowledge Management Software

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Build your company workspace with no code

Fibery is a versatile and adaptive software solution uniquely tailored for teams seeking an integrated work environment. It shines in its ability to consolidate various tools and processes into one unified platform, reducing the need for multiple software applications. Fibery stands out with its customizable workflows and data structures, allowing teams to mold the software to fit their specific p... Read more about Fibery

Free Trial

Available

Pricing Type

$10 Per year

Location

Cyprus

Create and run an internal company blog.

BlogIn is an internal company blog software tailored for streamlined communication within organizations. It serves as a dedicated platform for creating and managing internal blogs, facilitating effective information sharing among team members. With a user-friendly interface, BlogIn ensures simplicity in content creation, making it accessible to all employees. The software promotes collaboration by... Read more about BlogIn

Free Trial

14 Days

Pricing Type

$49 Per month

Location

United States

Enterprise Content Management from Computhink

Contentverse is a digital Enterprise Content Management (ECM) solution designed to streamline document handling for businesses. It is a centralized hub for efficiently organizing, storing, and retrieving digital content. With robust features like version control, it ensures teams access the most up-to-date information, avoiding confusion. Contentverse facilitates collaboration through secure docum... Read more about Contentverse

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

United States

Best Authoring Tools for eLearning

dominKnow | ONE is an all-in-one software platform designed to streamline the creation and management of digital learning content. It's particularly user-friendly, making it accessible to users with varying levels of technical expertise. This versatile tool supports a range of eLearning formats, including responsive mobile content, traditional eLearning courses, and software simulations, ensuring ... Read more about dominKnow | ONE

Free Trial

NA

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Location

Canada

Automate your IT Service & Asset Management

Alloy Navigator is an all-encompassing IT Service and Asset Management solution, designed for medium to large-sized organizations. Its strength lies in offering a complete view of IT operations, combining service management with asset management. The software's flexibility is notable, allowing customization to fit unique business processes. Alloy Navigator excels in workflow automation, streamlini... Read more about Alloy Navigator

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Answer Questions With Documentation

Archbee is a cutting-edge knowledge management tool that optimizes team collaboration and information sharing. What sets it apart is its focus on real-time collaboration, allowing teams to edit and contribute to documents simultaneously. Archbee's user-friendly interface simplifies the creation and organization of technical documentation, wikis, and API documentation. It supports markdown and offe... Read more about Archbee

Free Trial

Available

Pricing Type

$50 Per month

Location

United States

Knowledge Base Software & Hosted Help Center for Your Customers

KnowledgeBase is a robust, user-friendly platform developed for creating and managing a comprehensive online knowledge base. Its standout feature is its simplicity, making it ideal for businesses looking to quickly set up and maintain a support center. The platform enables easy organization of articles, FAQs, and guides, enhancing customer self-service and reducing support tickets. KnowledgeBase o... Read more about KnowledgeBase

Free Trial

Available

Pricing Type

$49 Per month

Location

Poland

Knowledge Sharing Platform to develop your collective intelligence.

Elium is a powerful knowledge-sharing and collaboration platform developed to centralize and organize company knowledge efficiently. Its key feature is the ability to create a structured, searchable knowledge base that captures and disseminates information across teams. With intuitive tools for creating, sharing, and finding content, Elium promotes a culture of learning and collaboration in the wo... Read more about Elium

Free Trial

14 Days

Pricing Type

$5 Per month

Location

Belgium

An easily customizable portal to boost the success of your business.

Clinked is a cloud-based software developed for team collaboration and client management, particularly useful for businesses and professional service providers. It's essentially a shared workspace where teams can store documents, manage projects, and communicate with each other and with clients. Clinked stands out for its user-friendly interface and customization options, allowing businesses to ta... Read more about Clinked

Free Trial

Available

Pricing Type

$95 Per month

Location

United States

NetSupport ServiceDesk is a comprehensive help desk software designed to streamline IT support operations for organizations of all sizes. With its user-friendly interface, the software allows support teams to efficiently manage tickets, track service requests, and communicate with users. Key features include automated workflows, reporting tools, and a self-service portal that empowers users to fin... Read more about NetSupport ServiceDesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

KBPublisher is a robust knowledge management software designed to streamline information sharing and improve organizational efficiency. This solution enables teams to create, organize, and manage a centralized knowledge base, making it easy for employees to find the information they need when they need it. With features like customizable templates, user-friendly interfaces, and advanced search cap... Read more about KBPublisher

Free Trial

Available

Pricing Type

$198 Per user

Location

United States

WSS Knowledge is a cutting-edge knowledge management software that empowers organizations to capture, share, and leverage critical information effectively. Designed with user collaboration in mind, it facilitates the creation of a centralized knowledge repository, making it easy for team members to access valuable resources and expertise. WSS Knowledge features robust search capabilities, allowing... Read more about WSS Knowledge

Free Trial

Available

Pricing Type

$195 Per feautre

Location

Ukraine

Cayzu is a comprehensive help desk software designed to enhance customer support and improve service efficiency for businesses. This platform offers a suite of tools for managing support tickets, tracking customer interactions, and automating responses, ensuring that organizations can address inquiries promptly and effectively. With its intuitive interface, agents can easily prioritize tickets, co... Read more about Cayzu

Free Trial

Available

Pricing Type

$4 Per user

Location

Canada

Helppier is a powerful knowledge management software designed to enhance user onboarding and support experiences. This platform provides a suite of tools for creating interactive guides, tutorials, and documentation that help users navigate applications and processes effectively. With its intuitive interface, businesses can easily create step-by-step guides that improve user engagement and reduce ... Read more about Helppier

Free Trial

Available

Pricing Type

$99 Per user

Location

Portugal

SupportHero is a cutting-edge Knowledge Management Software designed to empower businesses to capture, organize, and share knowledge effectively across their organizations. With its intuitive interface, SupportHero offers a comprehensive platform for creating knowledge bases, managing documentation, and facilitating information sharing seamlessly. Key features of SupportHero include searchable kno... Read more about SupportHero

Free Trial

Available

Pricing Type

$49 Per month

Location

France

smartup is a cutting-edge learning management system software designed to enhance training and development initiatives for organizations. This comprehensive platform provides tools for creating, managing, and delivering online courses and training programs efficiently. With smartup, organizations can easily track learner progress, assess knowledge retention, and generate detailed reports to measur... Read more about smartup

Free Trial

Available

Pricing Type

$5 Per month

Location

United Kingdom

Starmind is an innovative Knowledge Management Software designed to help organizations harness collective intelligence and improve collaboration across teams. It offers a comprehensive platform for capturing, sharing, and managing knowledge within the organization, ensuring that employees can access critical information quickly and efficiently. Starmind provides robust tools for connecting employe... Read more about Starmind

Free Trial

Available

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Location

United States

SwipeGuide is an intuitive knowledge management software designed to help organizations create, share, and manage their knowledge resources efficiently. This platform enables businesses to develop interactive work instructions, training materials, and standard operating procedures that enhance employee onboarding and skill development. With SwipeGuide, users can create visually engaging content us... Read more about SwipeGuide

Free Trial

Available

Pricing Type

$649 Per month

Location

Netherlands

ProcedureFlow is a business process management (BPM) software designed to help organizations visualize, standardize, and optimize their business processes. It enables teams to document procedures and workflows in a clear and accessible format, ensuring that employees can easily follow the steps needed to complete tasks correctly and efficiently. ProcedureFlow offers a simple, flowchart-based inter... Read more about ProcedureFlow

Free Trial

Available

Pricing Type

$20 Per user

Location

Canada

Swimm is a knowledge management software solution that helps businesses organize, manage, and share internal knowledge effectively. Designed to be user-friendly and intuitive, Swimm enables teams to create, update, and categorize knowledge articles, documentation, and resources in one centralized platform. The software offers powerful search functionality, making it easy for employees to find the ... Read more about Swimm

Free Trial

NA

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Location

Israel

i-ask is an advanced knowledge management software designed to help organizations capture, store, and share valuable information across teams. This platform enables users to create a centralized knowledge base that can be easily accessed by employees, fostering a culture of collaboration and continuous learning. With its intuitive interface, i-ask allows users to categorize and tag content, making... Read more about i-ask

Free Trial

NA

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Location

Japan

Kibela is an intuitive knowledge management software designed to help organizations capture, share, and organize valuable information effectively. This platform provides users with tools to create a centralized repository for documents, articles, and resources, making it easy for teams to access and collaborate on knowledge. With Kibela, organizations can categorize and tag content for quick retri... Read more about Kibela

Free Trial

NA

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Location

Japan

Empolis Knowledge Express is a knowledge management software solution that enables businesses to capture, organize, and share knowledge across the organization. The software helps businesses break down information silos by centralizing knowledge resources and making them easily accessible to employees. With powerful search functionality, employees can quickly find relevant content, such as documen... Read more about Empolis Knowledge Express

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NA

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Location

Germany

BEATFlow is a dynamic knowledge management software that enables organizations to efficiently collect, store, and distribute knowledge across teams. Whether it’s internal processes, best practices, training materials, or customer insights, BEATFlow centralizes all the valuable knowledge your team generates, making it easily accessible. With features like advanced search, categorization, and tagg... Read more about BEATFlow

Free Trial

NA

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Location

United Kingdom

Circlace is a knowledge management software designed to help businesses capture, organize, and share critical information across teams. The platform offers a centralized hub for storing documents, reports, FAQs, and other knowledge resources, making it easy for employees to find and access the information they need. Circlace includes collaboration features, such as shared workspaces, discussion fo... Read more about Circlace

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

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