Best Online Knowledge Management Software

In an always-connected world, many businesses prefer knowledge management software solutions that require no local installation. Below, you’ll find top online knowledge management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.7 avg. rating from 06 reviews

Last Updated: September 03, 2025

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561 Software

Popular Picks in Knowledge Management Software

Trainual

Trainual

$249 Per month

Connecteam

Connecteam

$29 Per month

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

List of Top Web-Based Knowledge Management Software

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The business contacts app to sync and share contact list with coworkers.

Pobuca Connect is a cloud-based contact management solution designed to store and share contact information easily within an organization. It facilitates the organization of contacts into a shared, accessible database, streamlining communication across teams. This tool is especially useful for companies that need to manage a large number of business contacts. Key features include the ability to im... Read more about Pobuca Connect

Free Trial

Available

Pricing Type

$2.5 Per month

Location

United Kingdom

Create interactive decision trees to guide call center agents or self-service customers.

Yonyx is a dynamic software tool tailored for enhancing customer support experiences. It specializes in creating interactive and decision-tree-based guides, which help customers navigate through troubleshooting or information-seeking processes with ease. This approach empowers users to solve their problems swiftly and independently, reducing the need for direct support assistance. Yonyx guides can... Read more about Yonyx

Free Trial

30 Days

Pricing Type

$20 Per month

Location

United States

All-in-one work management platform

Flowlu is an all-in-one business management tool designed to facilitate various organizational functions. It offers project management features, helping teams plan, track, and execute tasks efficiently. The CRM component aids in customer relationship management, enhancing sales and communication strategies. Flowlu also includes financial management tools like invoicing, budgeting, and expense trac... Read more about Flowlu

Free Trial

Available

Pricing Type

$29 Per month

Location

United Arab Emirates

Service delivery solutions built for the modern HR team

Neocase HR is a dynamic, user-friendly software designed to streamline and enhance human resources management. Tailored for modern businesses, it offers a comprehensive suite of tools for automating and optimizing HR tasks. Key features include a self-service portal, enabling employees to manage their personal data and requests efficiently. The advanced case management system organizes and tracks ... Read more about Neocase HR

Free Trial

NA

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Contact Vendor

Location

United States

The Sales Enablement Platform That Works Where Reps Work

Spekit is a dynamic, user-friendly digital adoption and enablement platform developed to enhance team productivity and streamline onboarding. With its seamless integration into daily workflows, Spekit offers real-time, in-app guidance, ensuring employees have instant access to the knowledge they need. The platform stands out for its ease of updating information, allowing teams to stay aligned with... Read more about Spekit

Free Trial

NA

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Location

United States

Simple & Free Wiki Software

BookStack is a streamlined, open-source platform developed for efficient documentation and knowledge management. Characterized by its simplicity and user-friendly interface, it organizes information into a bookshelf format, making it intuitive for users to navigate and manage content. Each 'book' can contain numerous 'chapters' and 'pages,' allowing for a structured and hierarchical documentation ... Read more about BookStack

Free Trial

NA

Pricing Type

Free

Location

United Kingdom

LMS with easy course creation that automates compliance & skill training.

ProProfs Training Maker is a user-friendly software that makes creating online training courses a breeze. With its intuitive interface, you can easily design interactive lessons, quizzes, and surveys to engage learners. The drag-and-drop editor allows you to effortlessly add text, images, videos, and documents. Plus, it offers various customizable templates to suit your branding needs. You can tra... Read more about ProProfs Training Maker

Free Trial

Available

Pricing Type

$1.97 Per month

Location

United States

Talisma CRM is a customer relationship management software designed to help organizations manage customer interactions and enhance engagement. The platform provides tools for tracking customer communications, managing leads, and analyzing customer data, enabling businesses to improve service delivery and drive sales. Talisma CRM's customizable dashboards and reporting features offer valuable insig... Read more about Talisma CRM

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

SmarterU LMS is an innovative learning management system software designed to facilitate online education and corporate training. This platform offers a comprehensive suite of features for creating, managing, and delivering engaging e-learning courses. With SmarterU, organizations can develop interactive learning experiences that incorporate multimedia elements, such as videos, quizzes, and discus... Read more about SmarterU LMS

Free Trial

Available

Pricing Type

$5499 Per year

Location

Canada

Tallium is an advanced project management software designed to help teams streamline their project planning and execution processes. This platform offers a comprehensive suite of tools for task management, resource allocation, and timeline tracking, enabling project managers to oversee projects effectively from start to finish. With its intuitive dashboard, users can visualize project status, iden... Read more about Tallium

Free Trial

Available

Pricing Type

Contact Vendor

Location

Switzerland

Responsive, formerly known as RFPIO, is a leading Request for Proposal (RFP) Software designed to streamline and enhance the RFP response process for businesses. It offers a comprehensive platform for managing, organizing, and automating RFP responses, ensuring accuracy, consistency, and efficiency. Responsive features an intuitive interface that allows users to import RFP documents, categorize qu... Read more about Responsive (formerly RFPIO)

Free Trial

NA

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Location

United States

XperiDesk is a versatile collaboration software designed to help teams in research and development (R&D) environments collaborate effectively on complex projects. The platform offers tools for managing project documentation, tracking experiment data, and sharing insights across teams, ensuring that all stakeholders are aligned and informed. XperiDesk supports real-time collaboration, allowing team... Read more about XperiDesk

Free Trial

Available

Pricing Type

$5000 Per year

Location

United States

Market Logic is a comprehensive knowledge management software designed to help organizations capture, organize, and share information effectively. It offers a centralized platform where employees can access critical data, collaborate on projects, and contribute to a collective knowledge base. With features such as document management, search functionality, and version control, Market Logic ensures... Read more about Market Logic

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Serviceware Knowledge is a powerful knowledge management software that helps organizations capture, organize, and share critical information effectively. This software enables teams to create a centralized knowledge base, facilitating easy access to information for employees and customers alike. With its intuitive search functionality and categorization features, Serviceware Knowledge ensures that... Read more about Serviceware Knowledge

Free Trial

Available

Pricing Type

$14.9 Per feautre

Location

Germany

The Lean Way is an advanced knowledge management software designed to streamline the sharing and utilization of information within organizations. By providing a centralized platform for documentation, collaboration, and resource management, The Lean Way enhances productivity and fosters a culture of continuous improvement. Users can easily create, store, and access valuable insights, processes, an... Read more about The Lean Way

Free Trial

NA

Pricing Type

$99 Per feautre

Location

United States

easiware is a comprehensive customer service software designed to help businesses deliver exceptional customer experiences. With tools for managing customer interactions across multiple channels—including email, social media, and live chat—easiware centralizes communication for efficient service delivery. Its CRM capabilities enable businesses to track customer history and preferences, allowin... Read more about easiware

Free Trial

Available

Pricing Type

$30 Per month

Location

France

Apache Subversion, commonly known as SVN, is a powerful source code management software that enables development teams to efficiently handle version control for their projects. As an open-source tool under the Apache Foundation, Subversion offers a centralized repository system where developers can commit, update, and manage their codebase seamlessly. It supports essential version control features... Read more about Speakap

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

AirMason is an intuitive human resource software designed to streamline HR processes and enhance employee engagement. The platform offers a comprehensive suite of tools for managing employee records, onboarding, performance reviews, and benefits administration. With AirMason, HR teams can automate routine tasks, such as document management and compliance tracking, allowing them to focus on strateg... Read more about AirMason

Free Trial

Available

Pricing Type

$749 Per year

Location

Canada

Givitas is an innovative collaboration software designed to foster teamwork and knowledge sharing within organizations. This platform provides comprehensive tools for facilitating communication, managing projects, and enhancing collaboration among team members. With Givitas, users can create shared workspaces, track tasks, and exchange ideas seamlessly. The software includes features for document ... Read more about Givitas

Free Trial

NA

Pricing Type

$2500 Per user

Location

United States

Jalios is a versatile task management solution designed to optimize team collaboration and productivity. It allows users to create, assign, and track tasks seamlessly within a unified workspace, making project management more organized and efficient. Jalios provides real-time updates on task progress, along with automated notifications to keep team members aligned. With features like priority sett... Read more about Jalios

Free Trial

Available

Pricing Type

$7 Per user

Location

France

Empolis Service Express is a powerful knowledge management software solution designed to help businesses optimize their customer service operations by centralizing and managing knowledge resources. The platform provides a seamless way to organize and distribute knowledge articles, FAQs, manuals, and other support documents to both customers and service agents. Empolis Service Express utilizes arti... Read more about Empolis Service Express

Free Trial

Available

Pricing Type

$12.9 Per user

Location

Germany

Twygo is an innovative learning management system (LMS) designed to streamline the delivery and management of educational content for both academic institutions and corporate organizations. This software provides a centralized platform where instructors can create and deliver online courses, track learner progress, and assess performance. Twygo supports various multimedia formats, including video,... Read more about Twygo

Free Trial

Available

Pricing Type

$637.59 Per feautre

Location

Brazil

SOLANOWA is a powerful publishing and subscriptions software tailored for content creators, publishers, and media companies looking to manage their digital content and subscription services with ease. With SOLANOWA, businesses can create, distribute, and monetize their digital content, including articles, videos, podcasts, and more. The software allows for seamless integration with multiple paymen... Read more about SOLANOWA

Free Trial

NA

Pricing Type

$48000 Per month

Location

Japan

Pryon is an AI-powered enterprise search software designed to improve knowledge discovery and information retrieval within organizations. By leveraging advanced natural language processing and machine learning technologies, Pryon allows employees to search across a variety of data sources, including documents, emails, and databases, with high accuracy and speed. This tool helps businesses to unloc... Read more about Pryon

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

mon’k is an innovative knowledge management software platform designed to help businesses capture, organize, and share valuable knowledge across teams and departments. By centralizing knowledge resources in one easy-to-access location, mon’k empowers employees to collaborate more effectively, improve productivity, and reduce time spent searching for information. The platform offers tools for c... Read more about mon'k

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

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