Best Online Knowledge Management Software

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

Nuclino is a cloud-based team collaboration software that simplifies knowledge sharing and project management. It offers a clean, minimalistic interface for creating and organizing content in a collaborative workspace. Key features include real-time editing and commenting, enabling team members to work together seamlessly. Nuclino supports the creation of visual graphs to display how pages are int... Read more about Nuclino

GreenRope is a versatile all-in-one CRM and marketing automation software offering a comprehensive business solution. With its user-friendly interface, GreenRope empowers you to manage contacts, streamline sales, and automate marketing campaigns seamlessly. What makes GreenRope unique is its exceptional ability to provide a 360-degree view of customers, enabling personalized communication and targ... Read more about GreenRope

Thought Industries is a powerful learning management system (LMS) tailored for business training and customer education. It stands out with its customizable learning environments, allowing companies to brand and personalize courses for different audiences. The platform offers a wide range of interactive content types, including videos, quizzes, and interactive assignments, making learning engaging... Read more about Thought Industries

Jostle is an innovative employee intranet platform designed to simplify internal communication and foster a vibrant workplace culture. Its unique approach emphasizes ease of use and employee engagement. Key features include a visual employee directory, making it easy to connect with colleagues, and a news feed for company updates and announcements. Jostle stands out for its emphasis on showcasing ... Read more about Jostle

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single platform, allowing for efficient management of customer interactions. Re:amaze offers a live chat tool, which not only fa... Read more about Re:amaze

Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media into a single interface. This centralization ensures efficient handling of customer inquiries. Deskpro's powerful ticketin... Read more about Deskpro

MangoApps is a comprehensive employee experience platform that uniquely blends intranet, training, teamwork, and content management into a single, cohesive solution. It's designed to enhance internal communication, foster collaboration, and streamline knowledge sharing within organizations. Key features include a customizable intranet portal, providing employees with easy access to important compa... Read more about MangoApps

Tettra is a dynamic knowledge management tool developed to enhance team collaboration and information sharing within organizations. Its main appeal lies in its seamless integration with popular workplace apps like Slack and Microsoft Teams, facilitating easy access and sharing of knowledge directly within these platforms. With Tettra, creating, organizing, and updating content is straightforward, ... Read more about Tettra

Scribe is a cutting-edge documentation tool that revolutionizes the way processes and workflows are communicated. Its unique feature is the ability to automatically generate step-by-step guides from a user's actions, capturing every click and keystroke. This makes creating detailed, easy-to-follow process documentation exceptionally efficient and accurate. Scribe is designed for simplicity, enabli... Read more about Scribe

Stonly is an innovative knowledge management platform that stands out for its interactive guides and step-by-step explanations. It empowers users to solve issues and learn processes on their own through engaging and customizable content. Stonly's unique approach allows for the creation of interactive walkthroughs, which are particularly effective for onboarding, customer support, and internal trai... Read more about Stonly

Helprace is a comprehensive customer service solution tailored to enhance customer engagement and support efficiency. This platform integrates multiple support tools, including a help desk, a knowledge base, and community forums, into a single, user-friendly interface. Key features include a robust ticketing system that streamlines inquiries, ensuring prompt and organized responses to customer nee... Read more about Helprace

Schoox is an innovative, cloud-based learning management system (LMS) that streamlines corporate training and development. Its standout feature is its adaptive learning technology, which personalizes the learning experience by aligning content with each individual's skills and learning pace. Schoox offers a wide range of course libraries, catering to various industries and allowing for easy course... Read more about Schoox

Axiell Collections is a comprehensive museum software designed to support institutions in managing their collections and enhancing visitor experiences. This platform offers tools for cataloging artifacts, tracking loans, and managing exhibitions efficiently. With an intuitive interface, museum staff can easily document items, manage digital assets, and generate reports on collection performance. A... Read more about Axiell Collections

USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools for document management, content sharing, and advanced search functionality. With its user-friendly interface, USU Knowled... Read more about USU Knowledge Management

IntelligenceBank Knowledge Management is a powerful software solution designed to help businesses store, organize, and share knowledge across departments. The platform provides tools for creating a centralized knowledge repository, enabling teams to access important documents, best practices, and company resources easily. IntelligenceBank’s intuitive interface allows users to search for informat... Read more about IntelligenceBank Knowledge Management

ArabDox is a powerful knowledge management software designed to help businesses capture, store, and share information across their organization. The platform provides tools for document management, version control, and secure collaboration, ensuring that important knowledge is easily accessible to employees. ArabDox supports advanced search features and customizable tagging, allowing users to find... Read more about ArabDox

Standuply is a knowledge management software designed to enhance team collaboration and streamline communication within organizations. The platform allows teams to automate stand-up meetings, gather updates, and share project progress efficiently. Standuply integrates seamlessly with popular messaging platforms like Slack and Microsoft Teams, enabling team members to submit updates directly throug... Read more about Standuply

elevio is an innovative help desk software designed to help organizations manage customer support effectively. This platform offers a range of tools for ticket management, knowledge base creation, and reporting, ensuring efficient customer service operations. With elevio, users can easily track support requests, manage customer interactions, and analyze service metrics through an intuitive dashboa... Read more about elevio

Planbox Innovate is an innovative idea management software designed to help organizations harness the collective creativity of their employees. This platform enables teams to submit, evaluate, and prioritize ideas effectively, fostering a culture of innovation within the organization. With its userfriendly interface, Planbox Innovate encourages participation by providing a space for employees to c... Read more about Planbox Innovate

iManage Insight+ is a cutting-edge knowledge management software designed to help organizations manage and leverage their intellectual assets effectively. With its intuitive platform, users can easily capture, organize, and share knowledge across teams and departments. iManage Insight+ supports advanced search capabilities, allowing users to find relevant information quickly and efficiently. The s... Read more about iManage Insight+

JigSpace is an innovative knowledge management software that allows businesses to create, share, and collaborate on 3D visual content. It enables users to build interactive 3D models and visual tutorials, making complex ideas and processes easier to understand and communicate. With JigSpace, businesses can create immersive training materials, product demonstrations, and knowledge-sharing resources... Read more about JigSpace

Enghouse eKMS is a powerful help desk software solution designed to streamline customer support and enhance service quality. With eKMS, businesses can manage and resolve customer inquiries efficiently through multiple communication channels, including phone, email, and chat. The platform offers a centralized ticketing system that helps support teams track, prioritize, and resolve issues quickly. I... Read more about Enghouse eKMS

Visiativ Chatbot is an AI-driven chatbot software designed to automate customer service, sales, and support processes. Perfect for businesses in retail, finance, healthcare, and more, Visiativ Chatbot enables companies to provide round-the-clock customer assistance, improving response times and enhancing the customer experience. With natural language processing (NLP) capabilities, the chatbot can ... Read more about Visiativ Chatbot