Best Business Phone Systems Software

Business phone systems software is a vital tool for modern organizations, providing efficient and reliable communication solutions. These systems go beyond traditional phone lines, offering features like VoIP (Voice over Internet Protocol), video conferencing, call forwarding, and automated attendants. Designed to support businesses of all sizes, business phone systems streamline internal and external communication, improving productivity and customer service. The best business phone systems software integrates with CRM tools, provides analytics for performance monitoring, and supports scalability to grow with your business needs. Whether for a small startup or a large enterprise, these systems enable seamless communication across teams and locations while reducing costs compared to traditional setups. Upgrade your communication strategy with top business phone systems that deliver flexibility, reliability, and advanced features. Explore solutions that keep your team connected and your customers satisfied.

Last Updated: September 18, 2025

208 Software

List of Top Business Phone Systems Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Employee Directory

Call Monitoring

Auto-Dialer

IVR/Voice Recognition

Call Transfer

Call Recording

Voice Mail

Call Logging

Mobile Access

Call Routing

Virtual Call Center

Video Conferencing

Queue Management

Automated Attendant

PBX

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Business Phone Systems Software that is:

The best way to handle customer calls and messages

OpenPhone is a cloud-based business phone systems software that allows organizations to manage communication with ease. Designed for modern teams, it provides features such as voice calling, texting, voicemail, and conferencing, all within a single platform. OpenPhone offers businesses the flexibility to use their existing phone numbers or choose new ones, while keeping personal and business calls... Read more about OpenPhone

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

THE BUSINESS BUILDER'S PHONE SYSTEM

UniTel Voice is a business phone system software designed to enhance communication for small businesses, offering features such as virtual numbers, call forwarding, and voicemail. This cloudbased system enables companies to establish a professional phone presence without investing in traditional hardware. UniTel Voice’s virtual phone numbers allow businesses to route calls to mobile devices, ens... Read more about UniTel Voice

Free Trial

NA

Pricing Type

$9.99 Per month

Location

United States

The Connected Conversation Platform for Businesses

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva

Free Trial

NA

Pricing Type

$15 Per month

Location

Ukraine

A complete, secure cloud contact center solution

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call fo... Read more about Zoom Phone

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

Zendesk Talk is a comprehensive telephony software solution integrated with the Zendesk customer service platform, designed to enhance customer interactions and streamline call center operations. With Zendesk Talk, businesses can manage phone support calls directly within the Zendesk interface, offering a seamless experience for both agents and customers. The platform includes features like call f... Read more about Zendesk Talk

Free Trial

NA

Pricing Type

$19 Per month

Location

United States

Cloud PBX, messaging, meetings.

Placetel is a cloud-based call center software designed to help businesses manage customer interactions, improve communication efficiency, and enhance customer service. The platform offers features such as call routing, IVR (Interactive Voice Response), call forwarding, and real-time call tracking, enabling businesses to optimize their call center operations. Placetel also includes tools for team ... Read more about Placetel

Free Trial

Available

Pricing Type

$4.9 Per user

Location

United States

Comcast Business VoiceEdge is a business phone system software designed to improve communication and collaboration within organizations. It provides a cloud-based phone solution that supports voice, video, and messaging services, making it easy for teams to stay connected regardless of location. Comcast Business VoiceEdge offers features like call forwarding, voicemail-to-email, auto attendants, a... Read more about Comcast Business VoiceEdge

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Unified calling and messaging for customer-facing teams

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive calls, log interactions, and manage customer data from a single interface. Zoho Voice supports VoIP calling, call forwarding... Read more about Zoho Voice

Free Trial

Available

Pricing Type

$34 Per user

Location

United States

One Talk is a state-of-the-art Business Phone Systems Software designed to enhance communication and collaboration within organizations. It offers a comprehensive suite of VoIP (Voice over Internet Protocol) solutions, including call management, conferencing, voicemail, and messaging, all accessible through a user-friendly interface. One Talk enables businesses to streamline their communication pr... Read more about One Talk

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

KDDI Virtual PBX Service is a cloud-based business phone system designed to enhance communication for businesses of all sizes. With KDDI Virtual PBX, companies can manage their calls, voicemail, and extensions without needing traditional hardware-based PBX systems. The service supports advanced features such as call forwarding, call waiting, voicemail-to-email, and multi-level auto-attendants, ens... Read more about KDDI Virtual PBX Service

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

FortiVoice is a comprehensive business phone systems software designed to enhance communication and collaboration for organizations of all sizes. The platform provides a suite of telephony features, including VoIP capabilities, call routing, voicemail, and conferencing, ensuring that businesses can maintain effective communication. FortiVoice allows users to manage calls through a user-friendly in... Read more about FortiVoice

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Communication APIs for SMS, Voice, Video & Authentication

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

All-in-one, AI-powered cloud communications

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Grasshopper Virtual Phone System | Keep personal and business calls separate

Grasshopper is a complete virtual business phone system designed specifically for small businesses and entrepreneurs. It offers professional features like custom greetings, call forwarding, business texting, voicemail transcription, and multiple extensions. With Grasshopper, you can separate personal and work communications, manage customer interactions efficiently, and maintain a polished busine... Read more about Grasshopper

Free Trial

Available

Pricing Type

$14 Per month

Location

United States

Cloud-based contact center solution

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

Free Trial

14 Days

Pricing Type

$15 Per month

Location

United States

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference calling, allowing businesses to communicate more effectively and efficiently. RingEX integrates seamlessly with other busin... Read more about RingEX

Free Trial

Available

Pricing Type

$30 Per user

Location

United States

MiVoice Business Solution is a comprehensive business phone systems software designed to enhance communication and collaboration within organizations. This platform offers a suite of features for managing voice calls, video conferencing, and team messaging seamlessly. With its user-friendly interface, employees can easily access communication tools, enabling efficient collaboration across departme... Read more about MiVoice Business Solution

Free Trial

Available

Pricing Type

$20.99 Per month

Location

Canada

Unify OpenScape Business is a comprehensive telephony software designed to streamline communication for small and medium-sized enterprises. The platform integrates voice, video, messaging, and conferencing into a unified communication solution, enhancing collaboration and productivity. OpenScape Business supports VoIP and traditional telephony systems, offering flexibility for diverse operational ... Read more about Unify OpenScape Business

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Free Trial

15 Days

Pricing Type

$1990 Per month

Location

United States

Axon Virtual PBX is a feature-rich business phone systems software that simplifies communication for organizations of all sizes. This cloud-based solution offers a range of functionalities, including call routing, voicemail, and conferencing, enabling teams to connect seamlessly, regardless of their location. With an intuitive interface, users can manage calls, set up extensions, and access advanc... Read more about Axon Virtual PBX

Free Trial

Available

Pricing Type

$139 Per user

Location

United States

Talkroute is a versatile business phone systems software designed to enhance communication and collaboration within organizations. This platform provides a comprehensive suite of tools for managing phone calls, texts, and voicemails, ensuring that businesses can stay connected with their customers and teams. With features like virtual phone numbers, call forwarding, and automated greetings, Talkro... Read more about Talkroute

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

YouMail is a comprehensive telephony software solution designed to help businesses manage their phone systems with ease. The platform offers features such as voicemail management, call forwarding, auto-attendant, and call screening, ensuring that businesses can provide a professional and efficient communication experience for both customers and employees. With YouMail, businesses can set up person... Read more about YouMail

Free Trial

Available

Pricing Type

$10.99 Per user

Location

United States

eVoice is a cloud-based business phone systems software that provides a comprehensive solution for managing business communications. It offers a range of features designed to improve productivity, collaboration, and customer service. eVoice allows businesses to have a professional phone system without the need for costly hardware or infrastructure. With features like automated attendants, voicemai... Read more about eVoice

Free Trial

NA

Pricing Type

$12.99 Per feautre

Location

Ireland

Explore Today’s Featured List of Top Business Phone Systems Software

Kloudtalk is a cloudbased call center software that offers a suite of tools for managing customer communications across voice, SMS, and webchat channels. With features like call recording, IVR, and realtime analytics, Kloudtalk provides businesses with the tools needed to enhance customer support and improve response times. The platform includes CRM integration, allowing agents to access customer ... Read more about Kloudtalk

Free Trial

Available

Pricing Type

$20 Per user

Location

Singapore

KruptoConnect is a dynamic call center software designed to enhance customer interactions through efficient communication management. This software offers an array of tools to streamline inbound and outbound call operations, including automated call distribution, interactive voice response (IVR), and real-time analytics. KruptoConnect’s user-friendly dashboard provides agents with comprehensive ... Read more about KruptoConnect

Free Trial

NA

Pricing Type

Contact Vendor

Location

Philippines

Orbox is a comprehensive call center software designed to enhance the efficiency and effectiveness of customer support operations. The platform offers a suite of features including automated call routing, interactive voice response (IVR), call recording, and real-time analytics, ensuring that every customer interaction is handled smoothly and professionally. Orbox's intuitive interface allows agen... Read more about Orbox

Free Trial

Available

Pricing Type

Contact Vendor

Location

Portugal

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Frequently Asked Questions

Business phone systems software enables companies to manage and streamline voice communications through cloud-based or on-premise solutions.

Organizations of all sizes—from startups to enterprises—use it for customer service, sales, internal collaboration, and remote team communication.

Its main purpose is to facilitate efficient call handling, routing, recording, conferencing, and unified communication.

Both types exist, but cloud-based (hosted VoIP) systems are more popular due to their flexibility and lower upfront costs.

Yes, integrations with popular platforms like Salesforce, HubSpot, and Zendesk are widely available.

It improves communication, supports remote work, enhances customer service, and reduces telephony costs.

It boosts communication efficiency, enhances service delivery, supports remote work, and lowers operational costs.

Essential features include VoIP calling, IVR, call routing, voicemail, call recording, analytics, and integrations.

Look for scalability, call quality, reliability, pricing, integrations, support, and ease of use.

Yes, appointment reminders, confirmations, and follow-ups can be managed through calls or SMS.