Best Knowledge Management Apps for Android and iPhone

monday.com is a versatile work operating system designed to streamline collaboration and project management. Its colorful and intuitive interface simplifies complex workflows, offering customizable boards to fit various team needs. From task tracking to project timelines, monday.com adapts to your unique processes. Team members can easily communicate, share files, and update progress in real-time,... Read more about monday.com

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports that offer valuable insights, enabling informed decision-making. Automation capabilities streamline routine tasks, offerin... Read more about ManageEngine ServiceDesk Plus

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Bloomfire is a knowledge engagement platform that centralizes and democratizes organizational information. It's designed to make company knowledge easily accessible, fostering a culture of collaboration and informed decision-making. The software features a powerful search engine, quickly surfacing relevant information from a variety of content types. Bloomfire supports diverse media formats, inclu... Read more about Bloomfire

Help Scout is a customer service software designed to provide an efficient and organized way for businesses to handle customer support. It's primarily known for its shared inbox feature, which allows support teams to manage all customer emails in one place. This helps ensure that no customer query is missed or overlooked. Help Scout also offers a knowledge base platform, enabling companies to crea... Read more about Help Scout

Hiver is a unique email management software designed primarily for Google Workspace users, focusing on streamlining Gmail for teams. It transforms Gmail into a collaborative hub, enabling teams to manage shared inboxes like support@ or sales@ without leaving their email interface. Hiver allows for efficient email delegation, status tracking, and seamless internal team communication, all within the... Read more about Hiver

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

HappyFox Help Desk is a cloud-based customer support software designed to simplify ticketing and helpdesk operations. It centralizes customer requests from various channels, including email, chat, and social media, into a unified ticketing system. HappyFox offers automated ticket sorting and assignment, which streamlines workflow and improves response time. The platform includes a self-service kno... Read more about HappyFox Help Desk

Groove is a user-friendly software designed to streamline customer support and make it more efficient. It's perfect for small and medium businesses looking to manage their customer service queries in an organized way. With Groove, you can easily track and respond to customer emails, social media messages, and other inquiries all in one place. This helps in providing prompt and personalized respons... Read more about Groove

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

M-Files is an innovative document management software designed to transform how businesses handle information. It stands out for its unique metadata-driven approach, which organizes documents based on their content rather than location, making file retrieval exceptionally efficient. The software offers powerful search capabilities, allowing users to find files quickly using keywords. M-Files suppo... Read more about M-Files

User.com is a comprehensive software platform designed to streamline business operations and enhance customer engagement. It's an all-in-one solution that combines advanced CRM (Customer Relationship Management) capabilities, marketing automation, and live chat tools. The platform excels in personalizing customer interactions, ensuring that each touchpoint is tailored and relevant. With User.com, ... Read more about User.com

Inkling is a modern digital learning platform designed to transform traditional workplace training into interactive, engaging experiences. Its key feature is the creation and distribution of interactive digital content that is easily accessible on various devices. Inkling stands out with its intuitive authoring tools, allowing users to create visually appealing and interactive learning materials w... Read more about Inkling

Jive is a comprehensive communication and collaboration software designed to enhance productivity and connectivity within organizations. Its platform functions as a social intranet, providing a central hub for employees to share information, collaborate on projects, and connect with colleagues. Key features include personalized news feeds, document collaboration, and interactive discussion forums.... Read more about Jive

IdeaScale is an advanced idea management software, designed to empower organizations to harness collective intelligence for innovation. It's renowned for its user-friendly interface, allowing participants to easily submit, discuss, and vote on ideas. The platform stands out with its customizable campaigns, enabling targeted ideation to address specific organizational challenges. IdeaScale supports... Read more about IdeaScale

eGain AI Knowledge Hub is an AI-powered knowledge management platform designed to deliver instant, accurate, and consistent answers across all customer service channels. Whether used by agents, chatbots, or customers via self-service, it provides context-aware guidance using trusted generative AI, smart search, and guided workflows—improving support efficiency and customer satisfaction. Read more about eGain AI Knowledge Hub

Quip is a collaborative productivity software that combines documents, spreadsheets, and communication tools in one seamless interface. It facilitates teamwork, allowing users to create and edit documents and spreadsheets collaboratively in real-time. A key feature is its integrated chat functionality, enabling team members to communicate directly within documents, ensuring context-rich discussion... Read more about Quip

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Planio is a versatile Agile Project Management Tools Software designed to facilitate collaborative and efficient project management for teams of all sizes. With its intuitive interface, Planio offers a comprehensive suite of tools for planning, tracking, and executing projects using Agile methodologies such as Scrum and Kanban. The software supports features like task management, sprint planning, ... Read more about Planio

Nuxeo is a powerful enterprise content management (ECM) software designed to streamline document and asset management across organizations. With its flexible, opensource platform, Nuxeo enables users to store, organize, and retrieve vast amounts of digital content. The software’s advanced search and categorization features allow users to locate specific files quickly, enhancing productivity. Nux... Read more about Nuxeo

TextExpander is a powerful productivity software designed to streamline repetitive typing tasks and improve efficiency for individuals and teams. It offers a comprehensive platform for creating custom abbreviations (snippets) that expand into frequently used text, saving time and reducing errors. TextExpander provides robust tools for managing snippets across devices, sharing with team members, an... Read more about TextExpander

FiscalNote is a powerful government software designed to enhance legislative tracking and advocacy efforts for organizations. This platform provides tools for monitoring legislation, tracking policy changes, and analyzing the impact of government actions on businesses and communities. With its intuitive interface, FiscalNote allows users to customize alerts for relevant bills and regulations, ensu... Read more about FiscalNote

eGain AI Agent for Customer Self-Service enables organizations to deliver instant, accurate, and consistent resolutions to customer questions without relying on live agent intervention. Combining AI-powered natural language understanding, advanced search, and a centralized knowledge base, it ensures 24/7 availability across web, mobile, messaging, and voice channels. The platform helps reduce serv... Read more about eGain AI Agent for Customer Self-Service