Best Online Softphone Software

In an always-connected world, many businesses prefer softphone software solutions that require no local installation. Below, you’ll find top online softphone software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.

Last Updated: September 18, 2025

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Popular Picks in Softphone Software

OpenPhone

OpenPhone

$15 Per user

UniTel Voice

UniTel Voice

$9.99 Per month

RingCentral Contact Center

RingCentral Contact Center

$9.99 Per month

List of Top Web-Based Softphone Software

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I'm looking for Softphone Software that is:

The best way to handle customer calls and messages

OpenPhone is a cloud-based business phone systems software that allows organizations to manage communication with ease. Designed for modern teams, it provides features such as voice calling, texting, voicemail, and conferencing, all within a single platform. OpenPhone offers businesses the flexibility to use their existing phone numbers or choose new ones, while keeping personal and business calls... Read more about OpenPhone

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

THE BUSINESS BUILDER'S PHONE SYSTEM

UniTel Voice is a business phone system software designed to enhance communication for small businesses, offering features such as virtual numbers, call forwarding, and voicemail. This cloudbased system enables companies to establish a professional phone presence without investing in traditional hardware. UniTel Voice’s virtual phone numbers allow businesses to route calls to mobile devices, ens... Read more about UniTel Voice

Free Trial

NA

Pricing Type

$9.99 Per month

Location

United States

Omnichannel Contact Centers for every budget and business size

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

Free Trial

14 Days

Pricing Type

$9.99 Per month

Location

United States

Bria is a versatile call center software designed to optimize communication for customer service teams and call centers. This platform offers a range of features that enhance call management, such as automatic call distribution, call recording, and real-time reporting. With its intuitive interface, Bria enables agents to manage calls efficiently and provide exceptional customer service. The softwa... Read more about Bria

Free Trial

Available

Pricing Type

$0 Per month

Location

Canada

SmartLine is an innovative softphone software designed to enhance communication for businesses through VoIP technology. This platform offers comprehensive features for making and receiving calls, managing contacts, and integrating with existing communication systems. With SmartLine, users can enjoy high-quality voice calls, conference calling capabilities, and voicemail management, all from their ... Read more about SmartLine

Free Trial

Available

Pricing Type

$9.99 Per user

Location

United States

Zoom Phone Business Phone Systems Software is a cloud-based communication solution designed to help businesses manage their voice, video, and messaging needs in one unified platform. The software integrates seamlessly with Zoom’s video conferencing and collaboration tools, enabling businesses to communicate effectively across multiple channels. Zoom Phone offers advanced features such as call fo... Read more about Zoom Phone

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

Enterprise unified communications and collaboration

Cisco Unified Communications Manager is a comprehensive unified communications software solution designed to enhance collaboration and streamline communication within organizations. This powerful platform integrates voice, video, messaging, and presence capabilities into a single interface, allowing users to connect seamlessly across various devices. With its robust features, Cisco Unified Communi... Read more about Cisco Unified Communications Manager

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Leading cloud calling and collaboration

Cisco BroadWorks is a softphone software solution designed to provide businesses with a powerful VoIP (Voice over IP) system that enables seamless communication through any device. It offers a range of features such as high-definition voice and video calls, call forwarding, voicemail, and conference calling, all through a cloud-based platform. Cisco BroadWorks integrates with existing communicatio... Read more about Cisco BroadWorks

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Unified calling and messaging for customer-facing teams

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive calls, log interactions, and manage customer data from a single interface. Zoho Voice supports VoIP calling, call forwarding... Read more about Zoho Voice

Free Trial

Available

Pricing Type

$34 Per user

Location

United States

All-in-one, AI-powered cloud communications

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Grasshopper Virtual Phone System | Keep personal and business calls separate

With Grasshopper, your smartphone or computer becomes a powerful business communication tool. It provides softphone functionality that allows users to make and receive business calls and texts from any device. Maintain a professional business presence, keep personal calls separate, and ensure you’re always reachable with Grasshopper’s mobile and desktop apps. Read more about Grasshopper

Free Trial

Available

Pricing Type

$14 Per month

Location

United States

Cloud-based contact center solution

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

Free Trial

14 Days

Pricing Type

$15 Per month

Location

United States

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference calling, allowing businesses to communicate more effectively and efficiently. RingEX integrates seamlessly with other busin... Read more about RingEX

Free Trial

Available

Pricing Type

$30 Per user

Location

United States

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Free Trial

15 Days

Pricing Type

$1990 Per month

Location

United States

YouMail is a comprehensive telephony software solution designed to help businesses manage their phone systems with ease. The platform offers features such as voicemail management, call forwarding, auto-attendant, and call screening, ensuring that businesses can provide a professional and efficient communication experience for both customers and employees. With YouMail, businesses can set up person... Read more about YouMail

Free Trial

Available

Pricing Type

$10.99 Per user

Location

United States

eVoice is a cloud-based business phone systems software that provides a comprehensive solution for managing business communications. It offers a range of features designed to improve productivity, collaboration, and customer service. eVoice allows businesses to have a professional phone system without the need for costly hardware or infrastructure. With features like automated attendants, voicemai... Read more about eVoice

Free Trial

NA

Pricing Type

$12.99 Per feautre

Location

Ireland

Callmama is a feature-rich softphone software that enables businesses and individuals to make high-quality VoIP (Voice over Internet Protocol) calls using their computers or mobile devices. Offering all the essential features of a traditional phone system, Callmama lets users manage calls, voicemail, and text messages from a single, easy-to-use interface. The software supports voice and video call... Read more about Callmama

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

Cloud Contact Center Solutions for Business

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (I... Read more about uContact

Free Trial

NA

Pricing Type

$17.99 Per month

Location

United States

Business Communication Solutions & Software

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Free Trial

More than 30 days

Pricing Type

$195 Per month

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

The ultimate integrated business phone system for sales and support teams.

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Free Trial

Available

Pricing Type

$30 Per month

Location

United States

Zadarma is an advanced telephony software designed to provide businesses with reliable communication solutions. This platform offers a range of features, including VoIP calls, virtual phone numbers, and call tracking, ensuring seamless communication for teams and clients alike. With its userfriendly interface, Zadarma enables users to manage calls from any device, enhancing flexibility and accessi... Read more about Zadarma

Free Trial

NA

Pricing Type

$2 Per month

Location

Bulgaria

metricVOICE is a specialized managed service provider (MSP) software designed to help IT service businesses optimize their operations and improve customer service. The platform offers tools for monitoring network performance, managing client systems, and providing proactive support. metricVOICE helps MSPs track metrics such as uptime, system health, and client satisfaction, providing real-time ins... Read more about metricVOICE

Free Trial

Available

Pricing Type

$15 Per month

Location

United States

Revenue.io is a powerful call tracking software designed to optimize sales performance and enhance customer engagement through comprehensive call analytics. This platform enables organizations to track and analyze every call made to their business, providing insights into customer interactions and sales effectiveness. With its user-friendly interface, users can easily set up call tracking numbers,... Read more about Revenue.io

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Zoiper is a versatile softphone software that provides users with an efficient way to make voice and video calls over the internet. Designed for both individuals and businesses, Zoiper enables seamless communication through its intuitive interface and robust features. Users can connect to multiple VoIP accounts, allowing them to manage all their communications from a single application. The softwa... Read more about Zoiper

Free Trial

Available

Pricing Type

$49.95 Per one-time

Location

Bulgaria

Explore Today’s Featured List of Top Web-Based Softphone Software

Ringover

The AI-driven communication platform for staffing and sales.

Ringover is a cloud-based phone system designed for businesses seeking effective communication solutions. It offers features like call forwarding, ensuring calls are never missed. Ringover provides a unique feature of integrating with CRM systems, streamlining customer data management. The software includes voice and video conferencing, facilitating team collaboration. Users can benefit from call ... Read more about Ringover

Free Trial

7 Days

Pricing Type

$21 Per month

Location

United States

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboar... Read more about CloudCall

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Fonvirtual Virtual PBX is a cloud-based telephony software that revolutionizes how businesses manage their phone systems. With features such as call routing, voicemail, and call recording, this platform enhances communication efficiency and customer service. Its user-friendly interface allows for easy customization to meet specific business needs, ensuring that internal and external communications... Read more about Fonvirtual Virtual PBX

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

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