Top Engagely Alternatives & Competitors

Finding the right software for your business can be challenging, and while Engagely is a popular choice, it may not be the perfect fit for everyone. If you're exploring Engagely alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Engagely and discover the ideal solution tailored to your needs.

Engagely is also listed in these categories:

Last Updated: September 21, 2025

Popular Alternative Software

Gorgias

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Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

All Competitors and Alternatives to Engagely

Live Chat & AI Bots for Customer Messaging

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat

Free Trial

14 Days

Pricing Type

$18.01 Per month

Location

United States

Choose the all-in-one cloud contact center solution

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Free Trial

Available

Pricing Type

$90 Per month

Location

United States

InConnect is a state-of-the-art patient engagement software designed to improve communication and interaction between healthcare providers and patients. This platform facilitates seamless communication through various channels, including messaging, video consultations, and appointment scheduling, ensuring that patients have access to the information and support they need. InConnect also offers per... Read more about InConnect

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

INSIDE is a versatile live chat software designed to help businesses engage with website visitors in real time, provide customer support, and increase conversions. The platform offers customizable chat widgets, automated responses, and chatbot integrations, enabling businesses to provide instant assistance to their customers. INSIDE supports multiple chat agents, allowing teams to handle multiple ... Read more about INSIDE

Free Trial

Available

Pricing Type

$120 Per user

Location

Australia

The leading AI CX platform to enhance customer service operations

Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly ... Read more about Moveo.AI

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

United States

Your personal online shopping assistant that drives online sales through conversations.

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Free Trial

14 Days

Pricing Type

$19.5 Per month

Location

Czech Republic

Sparkcentral is a powerful live chat software designed to enhance customer support and engagement through real-time communication. This platform provides businesses with the tools to interact with customers instantly, addressing inquiries and resolving issues efficiently. Users can manage multiple chat sessions simultaneously, ensuring that customer queries are handled promptly. Sparkcentral suppo... Read more about Sparkcentral

Free Trial

NA

Pricing Type

Contact Vendor

Location

Belgium

Unparalleled Al. Unmatched Productivity. Unified Customer Experience.

Sprinklr is an all-encompassing social media analytics tool designed to empower brands to optimize their online engagement and marketing strategies. This powerful platform offers comprehensive insights into social media performance, enabling businesses to track key performance indicators (KPIs) across multiple channels. Sprinklr’s user-friendly interface allows for real-time monitoring of audien... Read more about Sprinklr

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Tiledesk is a robust live chat software solution designed to enhance customer engagement and support for businesses of all sizes. This platform allows organizations to integrate live chat functionality seamlessly into their websites, enabling real-time communication with customers. Tiledesk offers a user-friendly interface that simplifies chat management, ensuring that support agents can handle in... Read more about Tiledesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

Italy

Customerly is an innovative live chat software solution that enhances customer support and engagement for businesses. The platform allows organizations to interact with customers in real time, addressing inquiries and resolving issues efficiently. With its user-friendly interface, Customerly enables support teams to manage multiple conversations simultaneously while tracking customer interactions ... Read more about Customerly

Free Trial

Available

Pricing Type

Contact Vendor

Location

Ireland

Live Chat Software for Websites and Messaging Apps

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

Agentic AI Platform for Service Automation

yellow.ai is a cutting-edge chatbot software designed to help businesses automate customer interactions and enhance customer service. The platform offers AI-powered chatbots that can handle a wide range of tasks, from answering frequently asked questions to processing orders and bookings. yellow.ai’s chatbots can be integrated into websites, mobile apps, and messaging platforms, enabling busines... Read more about yellow.ai

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Leading Review Management & Messaging Platform for Local Businesses

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communication tools to streamline customer support and improve engagement. Conversational Cloud provides businesses with a single,... Read more about Conversational Cloud

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

FAQs About Engagely Alternatives

Some of the best alternatives to Engagely include Zendesk Suite, Sprinklr, Freshchat, Genesys Cloud CX, Conversational Cloud, Userlike, Birdeye, Smartsupp, Sparkcentral, InConnect, Customerly, yellow.ai, INSIDE, Tiledesk and Moveo.AI. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Engagely, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Sprinklr, Freshchat, Genesys Cloud CX, Conversational Cloud, Birdeye, Smartsupp, Customerly, yellow.ai, INSIDE, Tiledesk and Moveo.AI (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Engagely can consider Zendesk Suite, Sprinklr, Freshchat, Genesys Cloud CX, Conversational Cloud, Userlike, Birdeye, Smartsupp, Sparkcentral, InConnect, Customerly, yellow.ai, INSIDE and Tiledesk. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Engagely can explore Zendesk Suite, Freshchat, Genesys Cloud CX, Userlike, Birdeye, Smartsupp and Moveo.AI. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Engagely include Zendesk Suite, Sprinklr, Freshchat, Genesys Cloud CX, Conversational Cloud, Userlike, Birdeye, Smartsupp, Sparkcentral, InConnect, Customerly, yellow.ai, INSIDE, Tiledesk and Moveo.AI. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Engagely alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Sprinklr, Freshchat, Genesys Cloud CX, Conversational Cloud, Userlike, Birdeye, Smartsupp, Customerly, yellow.ai, INSIDE, Tiledesk and Moveo.AI offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while Engagely offers a robust suite of features for enhancing customer engagement, it's essential to consider alternatives like Birdeye, Smartsupp, and Zendesk Suite, which provide unique strengths in customer support and experience management. Platforms such as Genesys Cloud CX and Freshchat excel in AI-driven interactions, while Userlike and Moveo.AI focus on seamless communication. Sprinklr and Sparkcentral are ideal for social media engagement, and Customerly and Tiledesk offer versatile solutions for diverse business needs. Ultimately, the best choice depends on specific organizational requirements and customer engagement strategies.