Top CloudAgent Alternatives & Competitors

Finding the right software for your business can be challenging, and while CloudAgent is a popular choice, it may not be the perfect fit for everyone. If you're exploring CloudAgent alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to CloudAgent and discover the ideal solution tailored to your needs.

CloudAgent is also listed in these categories:

Last Updated: September 22, 2025

Popular Alternative Software

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$49 Per month

Genesys Cloud CX

Genesys Cloud CX

$90 Per month

RingCentral Contact Center

RingCentral Contact Center

$9.99 Per month

NICE CXone

NICE CXone

$135 Per month

All Competitors and Alternatives to CloudAgent

Make and receive calls using powerful call center software connected to your favourite business tools.

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

Free Trial

14 Days

Pricing Type

$25 Per month

Location

United States

The #1 Predictive Dialer For Your Call Center

Convoso is a cloud-based call center solution designed to enhance outbound sales and lead generation. It offers an auto-dialer feature, streamlining the calling process. The software includes interactive voice response (IVR) systems for efficient call routing. Convoso supports real-time reporting and analytics, providing valuable insights into call operations. The tool is equipped with call record... Read more about Convoso

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

DCDial is an advanced call center software solution designed to enhance communication and improve operational efficiency for businesses. This platform offers a comprehensive suite of tools for managing inbound and outbound calls, including predictive dialing, call routing, and real-time analytics. With features like CRM integration, agents can access customer information during calls, facilitating... Read more about DCDial

Free Trial

Available

Pricing Type

$79 Per month

Location

United States

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

Call & Contact Center As A Service (CCaaS) Provider

Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9

Free Trial

NA

Pricing Type

$119 Per month

Location

United States

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$19 Per month

Location

United States

Kixie PowerCall is an advanced auto dialer software designed to enhance sales productivity and improve customer communication. This platform provides comprehensive tools for managing calls, tracking leads, and automating outreach seamlessly. With its user-friendly interface, sales teams can easily make calls, log interactions, and monitor performance in real-time. Kixie PowerCall features robust a... Read more about Kixie PowerCall

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

All-in-one Cloud Phone System & CRM Dialer, Marketing Automation, and Lead Management System.

Ricochet360 stands out as an innovative sales automation platform, tailored for enhancing productivity in sales environments. Its primary strength lies in streamlining the communication process, offering integrated calling, texting, and emailing, all within a single interface. This integration allows for seamless transitions between different modes of communication, crucial for maintaining custome... Read more about Ricochet360

Free Trial

NA

Pricing Type

$24 Per month

Location

United States

Ring.io is an advanced inside sales software designed to enhance sales productivity and streamline communication for sales teams. This platform offers comprehensive tools for managing calls, tracking leads, and analyzing sales performance, ensuring effective inside sales operations. With Ring.io, users can easily make calls directly from their CRM, log interactions, and monitor sales activities, p... Read more about Ring.io

Free Trial

Available

Pricing Type

$69 Per user

Location

United States

Squaretalk is a robust call center software that helps businesses manage inbound and outbound calls with ease. Designed for both small businesses and large enterprises, Squaretalk enables teams to provide high-quality customer service by consolidating all communication into a unified platform. The software includes features such as automatic call routing, real-time analytics, interactive voice res... Read more about Squaretalk

Free Trial

NA

Pricing Type

$15 Per user

Location

Israel

CallTrackingMetrics is an all-in-one call center software solution designed to enhance the efficiency and effectiveness of customer service operations. It provides a comprehensive suite of features including call routing, automated attendants, interactive voice response (IVR), and detailed call analytics. CallTrackingMetrics enables call centers to manage high volumes of incoming and outgoing call... Read more about CallTrackingMetrics

Free Trial

NA

Pricing Type

$79 Per month

Location

United States

Cloud Contact Center Solutions for Business

net2phone's uContact is a cloud-based contact center solution designed to streamline customer communication. It offers a multi-channel platform, allowing interactions through voice, chat, email, and social media from one interface. The software features an automatic call distributor (ACD) for efficient call routing, ensuring customers connect with the right agent. Its Interactive Voice Response (I... Read more about uContact

Free Trial

NA

Pricing Type

$17.99 Per month

Location

United States

Contact Center Software for Sales Teams

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business software, making workflows smoother. Ytel automates calls and texts, helping businesses reach out to customers efficiently. It... Read more about Ytel

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

3C Plus is an innovative call center software designed to enhance customer service operations by offering a suite of tools for managing inbound and outbound calls, customer interactions, and agent performance. This platform supports multiple communication channels, including voice, email, chat, and social media, ensuring seamless and efficient customer support. 3C Plus comes with advanced features... Read more about 3C Plus

Free Trial

Available

Pricing Type

Contact Vendor

Location

Brazil

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Free Trial

15 Days

Pricing Type

$1990 Per month

Location

United States

FAQs About CloudAgent Alternatives

Some of the best alternatives to CloudAgent include Bitrix24, Dialpad, uContact, Five9, CloudTalk, CallTrackingMetrics, JustCall, Kixie PowerCall, Ytel, Ring.io, Convoso, Squaretalk, 3C Plus, Ricochet360 and DCDial . These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to CloudAgent, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Bitrix24, Dialpad, CloudTalk, JustCall, Kixie PowerCall, Ytel, Ring.io, 3C Plus and DCDial (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to CloudAgent can consider Bitrix24, Dialpad, uContact, Five9, CloudTalk, CallTrackingMetrics, JustCall, Kixie PowerCall, Ytel, Ring.io, Convoso, Squaretalk, 3C Plus, Ricochet360 and DCDial . These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to CloudAgent can explore Bitrix24, uContact, Five9, CloudTalk, JustCall, Ytel, Convoso and Ricochet360. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to CloudAgent include Bitrix24, Dialpad, uContact, Five9, CloudTalk, CallTrackingMetrics, JustCall, Kixie PowerCall, Ytel, Ring.io, Convoso, Squaretalk, 3C Plus, Ricochet360 and DCDial . These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most CloudAgent alternatives provide mobile apps for iOS and Android. Options like Bitrix24, Dialpad, uContact, Five9, CloudTalk, CallTrackingMetrics, JustCall, Kixie PowerCall, Ytel, Ring.io, Ricochet360 and DCDial offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while CloudAgent offers a robust suite of features for businesses seeking efficient communication solutions, it's essential to consider alternatives like Five9, Bitrix24, and Dialpad, which provide unique functionalities tailored to different needs. Platforms such as JustCall and CloudTalk excel in user-friendly interfaces, while Convoso and Ytel focus on advanced call center capabilities. Each alternative presents distinct advantages, from CRM integration to analytics tools. Ultimately, the best choice will depend on your specific requirements, budget, and desired features, ensuring optimal performance for your organization.