Best AI-Powered Knowledge Management Software

Glean is an amazing accounts payable software that harnesses the power of artificial intelligence to transform and streamline financial processes for businesses. With a user-friendly interface, Glean automates the accounts payable workflow, from invoice receipt to payment. The AI-powered system excels at intelligent data extraction, minimizing manual input and enhancing accuracy in financial trans... Read more about Glean

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Notion is like a digital workspace where you can jot down notes, plan your tasks, and keep everything organized in one spot. It's great for both solo projects and team collaborations. You can set up pages however you like - kind of like a digital notebook with superpowers. There's a bunch of templates to help you get started, whether you're planning a trip or managing a big project. Plus, you can ... Read more about Notion

Bloomfire is a knowledge engagement platform that centralizes and democratizes organizational information. It's designed to make company knowledge easily accessible, fostering a culture of collaboration and informed decision-making. The software features a powerful search engine, quickly surfacing relevant information from a variety of content types. Bloomfire supports diverse media formats, inclu... Read more about Bloomfire

M-Files is an innovative document management software designed to transform how businesses handle information. It stands out for its unique metadata-driven approach, which organizes documents based on their content rather than location, making file retrieval exceptionally efficient. The software offers powerful search capabilities, allowing users to find files quickly using keywords. M-Files suppo... Read more about M-Files

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to del... Read more about HubSpot Service Hub

Jive is a comprehensive communication and collaboration software designed to enhance productivity and connectivity within organizations. Its platform functions as a social intranet, providing a central hub for employees to share information, collaborate on projects, and connect with colleagues. Key features include personalized news feeds, document collaboration, and interactive discussion forums.... Read more about Jive

Capacity is an innovative, AI-driven support automation platform designed to enhance productivity and knowledge sharing within organizations. Its standout feature is the AI-powered helpdesk, which automates responses to common inquiries, providing instant assistance to employees and customers. Capacity seamlessly integrates with various business applications, centralizing data and workflows for ea... Read more about Capacity

Document360 helps organizations streamline knowledge sharing with centralized, secure, and structured documentation. Teams can collaborate in real-time, manage versions, and ensure consistency throughout the content lifecycle. The built-in AI Writing Agent helps users to instantly generate complete articles from prompts, automatically tag articles, and structure information efficiently, minimizin... Read more about Document360

Helpjuice stands out as a specialized knowledge base software developed to streamline information management and accessibility for companies. Its intuitive platform allows for easy creation and organization of content, making it a breeze for teams to compile and share knowledge. A standout feature is its powerful search engine, ensuring users find the right information swiftly. Helpjuice also exce... Read more about Helpjuice

Tettra is a dynamic knowledge management tool developed to enhance team collaboration and information sharing within organizations. Its main appeal lies in its seamless integration with popular workplace apps like Slack and Microsoft Teams, facilitating easy access and sharing of knowledge directly within these platforms. With Tettra, creating, organizing, and updating content is straightforward, ... Read more about Tettra

Slite is an AI-powred knowledge base software that streamlines team communication and information sharing. It's particularly effective in organizing and centralizing team knowledge, making it easily accessible to all members. Slite stands out with its clean, intuitive interface that simplifies content creation and management, even for non-technical users. Key features include real-time collaborati... Read more about Slite

eGain AI Knowledge Hub is a powerful knowledge management platform designed to centralize, manage, and deliver trusted enterprise knowledge across teams and channels. It uses trusted generative AI, semantic search, and decision trees to deliver accurate, contextual information on demand. Ideal for organizations looking to improve internal knowledge sharing, reduce silos, and empower agents and cu... Read more about eGain AI Knowledge Hub

Scribe is a cutting-edge documentation tool that revolutionizes the way processes and workflows are communicated. Its unique feature is the ability to automatically generate step-by-step guides from a user's actions, capturing every click and keystroke. This makes creating detailed, easy-to-follow process documentation exceptionally efficient and accurate. Scribe is designed for simplicity, enabli... Read more about Scribe

Yext is a superb software solution designed to help businesses manage and control their online information across diverse platforms. It ensures accurate and consistent details about a business, such as location, hours, and contact information, across online directories, search engines, and social media. Yext's key features include location data management, enabling businesses to update information... Read more about Yext

Schoox is an innovative, cloud-based learning management system (LMS) that streamlines corporate training and development. Its standout feature is its adaptive learning technology, which personalizes the learning experience by aligning content with each individual's skills and learning pace. Schoox offers a wide range of course libraries, catering to various industries and allowing for easy course... Read more about Schoox

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Engageware is an advanced scheduling software designed to optimize appointment management and enhance customer engagement for businesses. With features such as real-time availability, automated reminders, and multi-channel booking, Engageware streamlines the scheduling process for organizations. The software's intuitive interface allows clients to easily book appointments, ensuring a seamless expe... Read more about Engageware

Motadata ServiceOps is a robust IT Service Management (ITSM) software designed to streamline and optimize IT operations within organizations of all sizes. With its comprehensive suite of tools, ServiceOps facilitates efficient incident management, problem resolution, and change management, ensuring minimal downtime and enhanced service quality. The software features a user-friendly ticketing syste... Read more about Motadata ServiceOps

ClickHelp helps organizations capture, organize, and distribute internal and external information efficiently. It enables teams to create centralized knowledge bases, share best practices, and ensure consistent access to up-to-date content across departments. It enables teams to create centralized knowledge bases, share best practices, and ensure consistent access to up-to-date content across dep... Read more about ClickHelp

WordLift is a powerful SEO software designed to enhance content optimization and improve search engine visibility for websites. This platform provides tools for analyzing content, suggesting keywords, and optimizing on-page elements to improve search rankings. Users can create structured data markup to enhance search visibility and user engagement, ensuring that their content stands out in search ... Read more about WordLift

Moveworks is an AI-driven help desk software that automates IT support, providing employees with instant solutions to common issues. The platform uses natural language processing (NLP) to understand user queries and deliver relevant responses, whether through resolving password resets, software access requests, or troubleshooting issues. Moveworks integrates with existing IT systems, including tic... Read more about Moveworks

eGain AI Agent for Customer Self-Service serves as an intelligent front end to a centralized, AI-driven knowledge base. It ensures customers receive accurate and consistent answers, regardless of channel or device. Intelligent search capabilities, context recognition, and proactive content recommendations enable faster problem resolution. The platform streamlines the management of complex informa... Read more about eGain AI Agent for Customer Self-Service

Needl.ai is an innovative collaboration software that simplifies knowledge sharing and teamwork within organizations. Using AI-powered tools, Needl.ai allows team members to organize and access information effortlessly, enhancing productivity and minimizing time spent searching for files or data. The software integrates with multiple platforms, consolidating information from emails, documents, and... Read more about Needl.ai

Klart AI is a virtual assistant software designed to help businesses automate administrative tasks, improve customer support, and streamline daily operations. With natural language processing capabilities, Klart AI can engage in human-like conversations, answer queries, and assist customers with routine tasks such as appointment scheduling, order tracking, and frequently asked questions. The softw... Read more about Klart AI

YOKOT.AI is a live chat software that enables businesses to provide instant customer support and engage website visitors in real time. With YOKOT.AI, businesses can respond to inquiries, assist with product selection, and resolve issues quickly, enhancing customer satisfaction. The software’s chatbot capabilities allow for automated responses to common questions, reducing wait times and freeing ... Read more about YOKOT.AI