Best Reputation Management Software

Brand24 is a powerful social media monitoring software designed to help businesses track online mentions, monitor brand reputation, and engage with their audience across social media platforms. The platform offers real-time alerts for brand mentions, allowing businesses to respond to customer feedback, complaints, or inquiries promptly. Brand24 also tracks sentiment, providing insights into how cu... Read more about Brand24

Sprout Social is a comprehensive social media management platform that redefines how businesses connect, engage, and analyze their online presence. As a centralized solution, Sprout Social allows users to schedule posts, monitor conversations, and analyze performance across various social media channels. Its intuitive interface facilitates efficient collaboration among team members, streamlining t... Read more about Sprout Social

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This consolidation streamlines communication, making it easier for businesses to manage and respond to customer inquiries. Pod... Read more about Podium

Mention is a powerful real-time media monitoring software designed to help businesses track their brand presence across the web and social media. Its key strength lies in providing immediate alerts whenever a brand is mentioned online, enabling quick and informed responses. Mention excels in scanning a wide range of sources, from blogs and forums to major social media platforms, ensuring comprehen... Read more about Mention

StackTome is a specialized review management software designed to help businesses monitor, collect, and respond to customer reviews across various platforms. The platform provides comprehensive tools for managing online reputation, allowing organizations to engage with customers and improve service delivery effectively. StackTome enables users to create customized review requests, automate follow-... Read more about StackTome

Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Trustpilot excels in showcasing these reviews on company websites and social media platforms, enhancing brand reputation. ... Read more about Trustpilot

Hootsuite is one of the leading social media management platforms that revolutionizes how businesses approach their online presence. As a centralized hub, Hootsuite empowers users to schedule, manage, and analyze content across various social media channels seamlessly. With a user-friendly interface, it facilitates efficient social media planning and collaboration among team members. Hootsuite's d... Read more about Hootsuite

Qualtrics XM Customer Frontlines is a customer experience management software designed to gather and analyze customer feedback. It enables businesses to capture customer insights across multiple channels, including surveys, social media, and direct feedback. The software's key feature is its powerful analytics engine, which interprets customer data to identify trends and patterns in customer behav... Read more about Customer Frontlines

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

SinglePlatform is a digital marketing solution focused on helping small businesses enhance their online presence. It allows restaurants, salons, and other local businesses to manage their digital information across various platforms, ensuring consistency in online listings. With SinglePlatform, users can easily update menus, hours, and services on multiple websites, including search engines, revie... Read more about SinglePlatform

Localworks is a reputation management software designed to help businesses manage and improve their online presence by monitoring customer reviews, ratings, and feedback across various platforms. This tool consolidates reviews from sites like Google, Yelp, and Facebook into one dashboard, making it easy for businesses to track their reputation in real time. Localworks offers tools for responding t... Read more about Localworks

Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all within a single ecosystem. Sprinklr sets itself apart with advanced AI capabilities, enabling personalized customer interacti... Read more about Sprinklr Social

Sprinklr is an all-encompassing social media analytics tool designed to empower brands to optimize their online engagement and marketing strategies. This powerful platform offers comprehensive insights into social media performance, enabling businesses to track key performance indicators (KPIs) across multiple channels. Sprinklr’s user-friendly interface allows for real-time monitoring of audien... Read more about Sprinklr

BrandYourself is an innovative online reputation management and personal branding software, designed for individuals and businesses aiming to improve their digital footprint. Its primary feature is the DIY tool that guides users in optimizing their online presence, from search engine results to social media profiles. BrandYourself specializes in identifying potentially harmful online content and p... Read more about BrandYourself

Meltwater is a comprehensive media intelligence platform that provides businesses with powerful tools for monitoring, analyzing, and extracting insights from online media sources. This platform offers real-time tracking of news, social media, and other digital content, allowing users to stay informed about relevant trends and conversations. Meltwater's advanced analytics tools transform data into ... Read more about Meltwater

Cision is a leading public relations software designed to streamline media outreach and enhance communication strategies for organizations. With its user-friendly interface, Cision allows users to identify, engage, and track relationships with journalists, influencers, and media outlets efficiently. The software features comprehensive media databases, enabling PR professionals to target the right ... Read more about Cision

ProofBoss is a social media marketing software that helps businesses amplify their online presence, attract leads, and engage audiences through automated social proof notifications. By showcasing real-time actions, such as sign-ups, purchases, and positive reviews, ProofBoss builds trust with website visitors, encouraging conversions. The platform integrates with popular social media channels and ... Read more about ProofBoss

Agorapulse stands out as an exceptional social media management tool, catering to the diverse needs of businesses and individuals alike. This user-friendly software streamlines essential tasks such as content scheduling and publishing across a range of popular platforms, ensuring your brand's online presence remains consistent and engaging. Its standout feature is undoubtedly the robust social inb... Read more about Agorapulse

Sitejabber is a robust online review management software developed to build and protect the reputation of businesses. Its core strength lies in its ability to collect and showcase customer reviews, which enhances credibility and attracts new customers. Sitejabber differentiates itself with features like review widgets and badges for websites, boosting consumer confidence directly at the point of s... Read more about Sitejabber

Bazaarvoice is a dynamic software platform tailored to enhance e-commerce through authentic customer feedback. Central to its functionality is the collection and display of customer reviews, which helps build trust and informs purchasing decisions. It stands out for its innovative approach to user-generated content (UGC), integrating customer photos and videos to enrich product descriptions. Bazaa... Read more about Bazaarvoice

BrightLocal is a specialized local SEO and online reputation management tool developed primarily for businesses looking to enhance their local search visibility and manage their digital reputation. The software excels in providing comprehensive local SEO audits, revealing key areas for optimization to improve search rankings. BrightLocal's standout feature is its local citation and directory listi... Read more about BrightLocal

AddResponse is a comprehensive reputation management software that helps businesses monitor, manage, and improve their online reputation. This software allows businesses to track customer reviews and feedback across various online platforms, such as Google, Yelp, and social media, providing a centralized dashboard to manage and respond to reviews in real-time. AddResponse offers tools to automate ... Read more about AddResponse

Happy Customer Reviews is a reputation management software designed to help businesses collect, manage, and respond to customer feedback. The platform allows businesses to gather reviews from customers across various channels, including websites, social media, and review platforms. With Happy Customer Reviews, users can monitor and respond to reviews in real time, improving customer satisfaction a... Read more about Happy Customer Reviews

Yotpo is a dynamic e-commerce marketing platform shifting the way businesses harness customer reviews and user-generated content. Functioning as a centralized hub, Yotpo enables brands to collect and showcase authentic customer reviews, photos, and Q&A, bolstering trust and credibility. The platform seamlessly integrates with e-commerce sites, allowing for easy implementation and customization. Yo... Read more about Yotpo

Reputation is a specialized reputation management software designed to help businesses monitor and enhance their online presence. The platform offers comprehensive tools for tracking online reviews, managing customer feedback, and analyzing brand sentiment across various channels. With Reputation, users can respond to customer reviews, engage with audiences, and build a positive online reputation ... Read more about Reputation

Ratecard is a dynamic reputation management software designed to help businesses monitor, manage, and enhance their online presence effectively. It offers a comprehensive platform for tracking customer reviews, managing social media interactions, and responding to feedback across multiple channels. With Ratecard, businesses can receive real-time alerts for new reviews, allowing them to address cus... Read more about Ratecard

IntellaSphere is a robust customer relationship management (CRM) software designed to help businesses manage and enhance their customer interactions effectively. This platform provides a comprehensive suite of tools for tracking leads, managing sales pipelines, and analyzing customer data. With IntellaSphere, users can easily segment their contacts, monitor engagement, and personalize communicatio... Read more about IntellaSphere

Locobuzz is an all-in-one social media management software designed to help brands enhance their online presence and engage meaningfully with their audience. The platform offers a suite of tools for managing multiple social media accounts, scheduling posts, and monitoring brand mentions across various channels. With its intuitive dashboard, users can easily track engagement metrics, analyze audien... Read more about Locobuzz