Best Conversational AI Platform Software

Amazon Lex is an artificial intelligence software designed to help businesses build conversational interfaces using natural language processing (NLP) and automatic speech recognition (ASR). The platform enables developers to create chatbots, virtual assistants, and voice-enabled applications that can understand and respond to user input in real-time. Amazon Lex integrates seamlessly with other AWS... Read more about Amazon Lex

Boost.AI is an innovative chatbot software designed to enhance customer engagement and support through artificial intelligence. This platform provides tools for creating conversational AI solutions that can interact with customers across various channels, including websites, messaging apps, and social media. With Boost.AI, organizations can develop chatbots that understand natural language, answer... Read more about Boost.AI

Clinc is an innovative Conversational AI Platform Software designed to enhance customer service and engagement through intelligent, automated conversations. It offers a comprehensive platform for building and deploying virtual assistants and chatbots that can handle complex interactions across various channels, including mobile apps, websites, and messaging platforms. Clinc utilizes advanced natur... Read more about Clinc

Turn to Lyro, Tidio's conversational AI agent, and cover 64% of all incoming communication automatically. Trained on your knowledge base and past interactions, Lyro will respond to incoming questions with truthful, helpful answers in your brand's tone of voice. - Handles up to 64–70% of customer inquiries - Plug-and-play setup (no training or scripts) - Uses your support content (FAQ uploa... Read more about Tidio

Worktual is a conversational AI platform that enables businesses to automate customer engagement using intelligent, multilingual chatbots. It offers seamless integration across digital channels, enhancing support and service experiences. With real-time responses and natural language processing, Worktual improves efficiency, reduces costs, and delivers personalized, scalable communication solution... Read more about Worktual

Machine Learning on AWS is a powerful speech recognition software designed to help businesses harness the power of artificial intelligence (AI) for transcribing and understanding spoken language. This platform leverages AWS’s machine learning capabilities to process audio and convert it into text with high accuracy, even in noisy environments. The software supports multiple languages and accents... Read more about Machine Learning on AWS

Microsoft Copilot Studio is a conversational AI platform designed to help businesses build, deploy, and manage intelligent chatbots and virtual assistants. The platform offers advanced natural language processing (NLP) capabilities, allowing businesses to create AI-driven assistants that can understand and respond to user inquiries in a human-like manner. Microsoft Copilot Studio includes features... Read more about Microsoft Copilot Studio

watsonx Assistant is an innovative chatbot software designed to enhance customer engagement through intelligent virtual assistants. This platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to user inquiries in real time. With watsonx Assistant, organizations can deploy customizable chatbots capable of handling a wide range of task... Read more about watsonx Assistant

Zendesk AI is an intelligent customer support solution designed to enhance the capabilities of Zendesk's customer service platform. This AI-powered tool leverages machine learning and natural language processing (NLP) to improve response times, automate repetitive tasks, and assist support teams in providing faster, more accurate answers to customer queries. Zendesk AI can analyze customer interac... Read more about Zendesk AI

SAP Conversational AI is a leading conversational AI platform designed to help businesses build and deploy intelligent chatbots and virtual assistants that enhance customer and employee experiences. The platform enables organizations to automate interactions across a wide range of channels, including websites, messaging apps, and voice assistants, allowing them to provide instant, 24/7 support. Wi... Read more about SAP Conversational AI

Heyday is a cutting-edge Conversational AI Platform Software designed to enhance customer engagement, support, and satisfaction through intelligent, real-time interactions. This comprehensive platform offers a wide range of features, including natural language processing, chatbot creation, multi-channel support, and advanced analytics, ensuring that businesses can effectively manage and optimize t... Read more about Heyday

Mathly is a cutting-edge conversational AI platform designed to provide personalized and interactive learning experiences for students, particularly in the field of mathematics. This software leverages the power of natural language processing (NLP) and machine learning to create a dynamic, engaging environment where students can receive immediate assistance with math problems, explanations, and pr... Read more about Mathly

Frontline Care is a customer service software designed to help businesses deliver exceptional customer support and enhance their customer experience. The platform provides a wide range of tools for managing customer inquiries, organizing support tickets, and facilitating efficient communication between customers and support agents. Frontline Care enables businesses to create a centralized support ... Read more about Frontline Care

Virtual Agent is a cutting-edge Virtual Assistant Software designed to enhance customer engagement and support through intelligent and interactive virtual assistants. It offers a comprehensive platform for creating, deploying, and managing virtual agents that can handle a wide range of customer inquiries and tasks, ensuring efficient and personalized interactions. Virtual Agent features an intuiti... Read more about Virtual Agent

Quantcast is a powerful brand management software designed to enhance digital marketing strategies for organizations. With advanced analytics capabilities, Quantcast provides insights into audience behavior, engagement metrics, and campaign performance. The platform supports targeted advertising, allowing businesses to reach their ideal customers effectively and optimize their marketing spend. Qua... Read more about Quantcast

SAS Viya is a comprehensive data catalog software designed to help organizations manage, organize, and access their data more effectively. The platform enables businesses to create a centralized repository of data assets, making it easier to search, catalog, and retrieve information from various sources. SAS Viya integrates with big data platforms, cloud services, and data lakes, providing users w... Read more about SAS Viya

Sprinklr Service is a modern customer care platform designed to manage customer interactions across various digital channels. It centralizes communication from social media, messaging apps, email, and web chat into one unified dashboard. This tool enables efficient handling of customer inquiries and feedback. Features include automated responses to common questions, which helps in quick resolution... Read more about Sprinklr Service

Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all within a single ecosystem. Sprinklr sets itself apart with advanced AI capabilities, enabling personalized customer interacti... Read more about Sprinklr Social

Sprinklr is an all-encompassing social media analytics tool designed to empower brands to optimize their online engagement and marketing strategies. This powerful platform offers comprehensive insights into social media performance, enabling businesses to track key performance indicators (KPIs) across multiple channels. Sprinklr’s user-friendly interface allows for real-time monitoring of audien... Read more about Sprinklr

ServiceNow App Engine empowers businesses by streamlining app development, ensuring efficiency in creating tailored solutions. Users harness its user-friendly interface without complex coding to design, build, and deploy apps swiftly. This agile platform supports collaboration, enabling teams to create powerful applications collaboratively. With a focus on user experience, ServiceNow App Engine pr... Read more about ServiceNow App Engine

Qlik Sense is a dynamic business intelligence tool designed to revolutionize data visualization and analytics. This platform lets users explore and understand their data through interactive, user-friendly dashboards. Qlik Sense excels in associative data modeling, allowing for seamless connections across multiple data sources for a holistic perspective. With drag-and-drop functionality, even non-t... Read more about Qlik Sense

Nuance Virtual Assistant is a conversational AI platform designed to help businesses build and deploy intelligent virtual assistants that can engage with customers through natural language conversations. The platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand customer intent and provide personalized, accurate responses. Nuance Virtual Assista... Read more about Nuance Virtual Assistant

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat

Freshworks Customer Service Suite is an all-in-one customer support software that helps businesses provide exceptional service through multiple channels, including email, chat, phone, and social media. The platform includes a powerful helpdesk, live chat tool, and customer relationship management (CRM) system, allowing businesses to manage customer inquiries, track tickets, and provide timely resp... Read more about Freshworks Customer Service Suite

Helpshift is a digital customer service platform that streamlines how businesses handle customer support. It's mainly used in mobile apps and websites. Helpshift allows companies to manage customer queries efficiently using automation and live chat. One of its standout features is the in-app messaging system. This lets users get help without leaving the app, enhancing their experience. Helpshift a... Read more about Helpshift

Talkative is an innovative customer engagement software developed to provide a seamless online communication experience. Its key feature is the integration of live chat, voice calls, video calls, and co-browsing within a single platform, facilitating diverse and dynamic customer interactions. Particularly notable is its co-browsing functionality, which allows agents to interactively guide customer... Read more about Talkative

Plum Voice is a leading IVR (Interactive Voice Response) software designed to enhance customer interactions through automated voice solutions. With its advanced speech recognition technology, businesses can create customized voice applications that streamline customer service processes. Plum Voice offers an easy-to-use platform for designing and deploying voice applications, allowing organizations... Read more about Plum Voice

Interactions Intelligent Virtual Assistant is a specialized virtual assistant software designed to enhance customer service operations. This platform provides comprehensive tools for automating customer interactions, managing inquiries, and delivering personalized support. Users can easily access real-time data on customer interactions, track performance metrics, and generate reports on service ef... Read more about Interactions Intelligent Virtual Assistant