WorkHub Tasks Overview

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows users to create, track, and prioritize support requests seamlessly. With automated workflows and assignment rules, WorkHub Tasks ensures that tickets are directed to the appropriate team members, reducing response times and improving resolution rates. The platform also includes a knowledge base and self-service portal, empowering customers to find solutions independently and reducing the volume of incoming tickets. Additionally, WorkHub Tasks offers robust reporting and analytics tools, providing insights into support performance, customer satisfaction, and operational efficiency. Integration with popular CRM and communication tools further enhances its functionality, allowing for a unified support experience. Elevate your customer support, increase efficiency, and achieve higher satisfaction levels with WorkHub Tasks help desk software.

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Contact Details

  • Vendor Name WorkHub
  • Founded 2018
  • Location United States

Support

  • Email Email

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer & Network Security, Computer Software, Entertainment, Information Technology & Services

WorkHub Tasks Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Routing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Case Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Templates
  • Arrow Icon Prioritization
  • Arrow Icon Customer Service Analytics
  • Arrow Icon Forms Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Feedback Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Complaint Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Social Media Integration
  • Arrow Icon Support Ticket Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Email Management
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Live Chat
  • Arrow Icon Collaboration Tools
  • Arrow Icon Canned Responses
  • Arrow Icon SLA Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Task Scheduling
  • Arrow Icon Task Editing/Updating
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Commenting/Notes
  • Arrow Icon Calendar Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Gantt/Timeline View
  • Arrow Icon Create Subtasks
  • Arrow Icon Gamification
  • Arrow Icon Activity Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Collaboration Tools
  • Arrow Icon To-Do List
  • Arrow Icon Project Planning
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Document Management
  • Arrow Icon Task Board View
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Assignment Management
  • Arrow Icon Status Tracking
  • Arrow Icon Email Management
  • Arrow Icon Recurring Tasks
  • Arrow Icon Project Tracking
  • Arrow Icon Time Tracking
  • Arrow Icon Task Tagging
  • Arrow Icon Deadline Management
  • Arrow Icon File Management
  • Arrow Icon Spreadsheet View
  • Arrow Icon Parent Task
  • Arrow Icon Search/Filter
  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Task Scheduling
  • Arrow Icon Notes Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Email Management
  • Arrow Icon File Sharing
  • Arrow Icon Calendar Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Assignment Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Prioritization
  • Arrow Icon Presentation Tools
  • Arrow Icon Task Management
  • Arrow Icon Single Sign On
  • Arrow Icon Progress Tracking
  • Arrow Icon Secure Data Storage
  • Arrow Icon Project Management
  • Arrow Icon Document Management
  • Arrow Icon Office Suite
  • Arrow Icon To-Do List
  • Arrow Icon Tagging
  • Arrow Icon Business Process Automation
  • Arrow Icon Productivity Tools
  • Arrow Icon Team Collaboration
  • Arrow Icon Content Creation
  • Arrow Icon Productivity Analysis
  • Arrow Icon Video Content
  • Arrow Icon Audio Recording
  • Arrow Icon Employment Screening
  • Arrow Icon Background Screening
  • Arrow Icon Recruitment Management
  • Arrow Icon Records Management
  • Arrow Icon Real Time Monitoring
  • Arrow Icon Instant Check
  • Arrow Icon Data Verification
  • Arrow Icon Self Service Portal
  • Arrow Icon Employment Eligibility Verification
  • Arrow Icon Online Applications
  • Arrow Icon Reference Checking
  • Arrow Icon Fraud Detection
  • Arrow Icon Job Application Management
  • Arrow Icon Screening Services Integration
  • Arrow Icon Compliance Management
  • Arrow Icon Employee Onboarding
  • Arrow Icon Feedback Management
  • Arrow Icon Batch Processing
  • Arrow Icon Applicant Tracking
  • Arrow Icon Identity Verification
  • Arrow Icon Criminal History Verification
  • Arrow Icon Education Verification
  • Arrow Icon Candidate Profiles
  • Arrow Icon Drug & Health Screenings
  • Arrow Icon Residential Properties
  • Arrow Icon Commercial Properties
  • Arrow Icon Invoice Management
  • Arrow Icon Maintenance Management
  • Arrow Icon Facility Scheduling
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Audit Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Equipment Management
  • Arrow Icon Inspection Management
  • Arrow Icon Incident Management
  • Arrow Icon Calendar Management
  • Arrow Icon Historical Reporting
  • Arrow Icon Vendor Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Document Management
  • Arrow Icon Compliance Management
  • Arrow Icon Fixed Asset Management
  • Arrow Icon Visitor Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Space Management
  • Arrow Icon Work Order Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon Real Time Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Contract/License Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Inventory Management
  • Arrow Icon Multi-Location
  • Arrow Icon Parts Management
  • Arrow Icon Communication Management
  • Arrow Icon Service Request Management
  • Arrow Icon Materials Management
  • Arrow Icon Facility Asset Management
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Onboarding
  • Arrow Icon Collaboration Tools
  • Arrow Icon Health Score
  • Arrow Icon Account Alerts
  • Arrow Icon Account Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Revenue Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Customer Engagement
  • Arrow Icon Activity Tracking
  • Arrow Icon Task Management
  • Arrow Icon NPS of Customers
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management
  • Arrow Icon Forecasting
  • Arrow Icon OLAP
  • Arrow Icon Customizable Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Performance Metrics
  • Arrow Icon Data Import/Export
  • Arrow Icon Financial Reporting
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ad hoc Query
  • Arrow Icon Scheduled/Automated Reports
  • Arrow Icon Search/Filter
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Sales Reports
  • Arrow Icon Marketing Reports
  • Arrow Icon Data Connectors
  • Arrow Icon Collaboration Tools
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Customer Data Management
  • Arrow Icon Ticket Brokering
  • Arrow Icon Mobile Ticketing
  • Arrow Icon Website Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Concessions Management
  • Arrow Icon Onsite Ticketing
  • Arrow Icon Promotions Management
  • Arrow Icon Employee Management
  • Arrow Icon Reserved Seating
  • Arrow Icon Season Tickets
  • Arrow Icon Online Ticketing
  • Arrow Icon Print-at-Home
  • Arrow Icon Event Scheduling

WorkHub Tasks Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$1 Per User

WorkHub Tasks FAQs

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows users to create, track, and prioritize support requests seamlessly. With automated workflows and assignment rules, WorkHub Tasks ensures that tickets are directed to the appropriate team members, reducing response times and improving resolution rates. The platform also includes a knowledge base and self-service portal, empowering customers to find solutions independently and reducing the volume of incoming tickets. Additionally, WorkHub Tasks offers robust reporting and analytics tools, providing insights into support performance, customer satisfaction, and operational efficiency. Integration with popular CRM and communication tools further enhances its functionality, allowing for a unified support experience. Elevate your customer support, increase efficiency, and achieve higher satisfaction levels with WorkHub Tasks help desk software.

  • No, WorkHub Tasks does not offer a free version.

  • Yes, WorkHub Tasks offers a free trial.

  • No, Credit Card details are not required for the WorkHub Tasks trial.

  • WorkHub Tasks offers the following pricing plans & packages:

    Basic

    $1 Per User

  • WorkHub Tasks supports the following payment frequencies:

    • Monthly Subscription

  • No, WorkHub Tasks does not offer an API.

  • WorkHub Tasks offers support with the following options:
    • Email

  • WorkHub Tasks offers training with the following options:
    • Live Online

  • WorkHub Tasks supports the following languages:
    • English

  • Following are the typical users of the WorkHub Tasks:
    • Self-Employed , Small-Business , Midsize-Business

  • WorkHub Tasks supports the following deployment:
    • Cloud Hosted

  • WorkHub Tasks supports the following devices and operating systems:
    • Web-Based