Best Knowledge Base Apps for Android and iPhone

Infor Sales & Catering is a comprehensive event management software designed to simplify the planning, booking, and execution of events, conferences, and banquets in the hospitality industry. The software helps event planners and hotel staff manage everything from venue booking and menu selection to guest registrations and post-event billing. With Infor Sales & Catering, businesses can manage even... Read more about Infor Sales & Catering

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Cherwell Service Management software is a flexible IT service management software. Designed with a user-friendly interface, it streamlines IT workflows, making them more efficient and less complex. Its standout feature is the codeless design, allowing for easy customization without the need for deep technical knowledge. This means that adapting the software to fit specific business needs is straig... Read more about Cherwell Service Management

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Quickbase is a versatile and user-friendly software designed for businesses to build custom applications without coding complexities. Serving as a robust low-code solution, Quickbase empowers users to create, customize, and manage applications tailored to their unique workflow needs. With its intuitive interface, individuals and teams can effortlessly design databases, automate processes, and cent... Read more about Quickbase

eGain Knowledge Hub is a state-of-the-art knowledge management solution developed to revolutionize customer service and support. Its core strength lies in its AI and machine learning capabilities, which enable highly accurate, context-driven information delivery. This feature significantly enhances both customer self-service and agent-assisted interactions. The platform offers a seamless omnichann... Read more about eGain Knowledge Hub

SuperOffice CRM is a dynamic customer relationship management software tailored to enhance customer experiences and streamline business processes. It excels in organizing customer information, making it easily accessible for better communication and service. The software's strong suit is its integrated sales, marketing, and customer service modules, allowing for a cohesive approach to client manag... Read more about SuperOffice CRM

Highspot is a powerful sales content management software designed to help sales teams find, manage, and deliver the right content at the right time to close deals faster. The platform provides a centralized content hub where sales reps can access training materials, product information, and marketing assets. Highspot’s AI-driven search capabilities ensure that sales reps can quickly locate the m... Read more about Highspot

Groove is a user-friendly software designed to streamline customer support and make it more efficient. It's perfect for small and medium businesses looking to manage their customer service queries in an organized way. With Groove, you can easily track and respond to customer emails, social media messages, and other inquiries all in one place. This helps in providing prompt and personalized respons... Read more about Groove

Garoon is a sophisticated scheduling software designed to help organizations manage their appointments, meetings, and resources efficiently. This platform provides comprehensive tools for creating, sharing, and tracking schedules across teams, ensuring that users can coordinate activities seamlessly. With features such as calendar integration, automated reminders, and resource booking, Garoon empo... Read more about Garoon

WalkMe is a cutting-edge software platform designed to make digital adoption easier and more efficient. It acts as a virtual guide by offering on-screen step-by-step instructions to help users navigate complex websites or applications. This tool is especially beneficial for businesses, as it can train employees on new software without extensive manuals or training sessions. WalkMe's interactive wa... Read more about WalkMe

Bloomfire is a knowledge engagement platform that centralizes and democratizes organizational information. It's designed to make company knowledge easily accessible, fostering a culture of collaboration and informed decision-making. The software features a powerful search engine, quickly surfacing relevant information from a variety of content types. Bloomfire supports diverse media formats, inclu... Read more about Bloomfire

SAVO is a leading sales enablement software designed to empower sales teams with the tools and resources they need to succeed. This comprehensive platform provides sales professionals with easy access to content, training, and insights, enabling them to engage effectively with prospects and customers. With features such as customizable sales playbooks, automated content recommendations, and real-t... Read more about SAVO

Seismic is a leading sales enablement software designed to empower sales teams with the tools they need to engage prospects and close deals effectively. This platform provides a centralized repository for all sales and marketing materials, ensuring that teams have quick access to the latest content. Seismic’s intuitive interface allows users to customize presentations and materials for specific ... Read more about Seismic

HappyFox Help Desk is a cloud-based customer support software designed to simplify ticketing and helpdesk operations. It centralizes customer requests from various channels, including email, chat, and social media, into a unified ticketing system. HappyFox offers automated ticket sorting and assignment, which streamlines workflow and improves response time. The platform includes a self-service kno... Read more about HappyFox Help Desk

Hiver is a unique email management software designed primarily for Google Workspace users, focusing on streamlining Gmail for teams. It transforms Gmail into a collaborative hub, enabling teams to manage shared inboxes like support@ or sales@ without leaving their email interface. Hiver allows for efficient email delegation, status tracking, and seamless internal team communication, all within the... Read more about Hiver

LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactions in one place. A key feature is its customizable live chat tool, which enhances real-time communication with customers... Read more about LiveHelpNow

LionO360 CRM is a comprehensive customer relationship management software that provides small to medium-sized businesses with the tools needed to manage sales, customer service, and inventory in a single platform. This CRM solution enhances customer interactions by consolidating customer information, purchase history, and communication logs into a unified system, enabling personalized service and ... Read more about LionO360 CRM

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

OTRS, an abbreviation for Open-source Ticket Request System, is a versatile and powerful service management software tailored for efficient communication and task management. Its open-source nature allows extensive customization, making it adaptable to diverse business needs. The core feature of OTRS is its ticketing system, which efficiently organizes and tracks customer inquiries and internal ta... Read more about OTRS

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

Apptivo is a cloud-based suite of business applications designed to support various aspects of organizational management. It includes a comprehensive CRM system for effective customer relationship management, streamlining communication and sales processes. The software offers project management tools, facilitating task tracking and team collaboration. Inventory management within Apptivo assists in... Read more about Apptivo

Aurea CRM is a comprehensive customer relationship management (CRM) software designed to help organizations manage their customer interactions and enhance sales processes. This powerful platform offers features such as contact management, sales forecasting, and analytics, enabling users to streamline their customer engagement efforts. With its userfriendly interface, sales teams can easily access ... Read more about Aurea CRM

Connecteam is a handy team management app. It makes teamwork a breeze for everyone. With easy-to-use features, Connecteam simplifies communication and collaboration. Team members can share updates, create schedules, and track time effortlessly. Its customizable options fit any business smoothly. The app's simple design ensures that anyone can use it without a hitch. Connecteam acts as a central hu... Read more about Connecteam

360Learning is a dynamic e-learning platform designed to make learning engaging and collaborative. Unlike traditional learning management systems, it emphasizes a user-friendly approach, ensuring that both trainers and learners find it easy to navigate. Its standout feature is the emphasis on peer learning and interaction, fostering a community-driven learning environment. Course creation is simpl... Read more about 360Learning