Best IT Service Software for Small Businesses (Free & Paid)

ALVAO Service Desk is a robust IT management software solution designed to streamline and optimize IT support and service delivery within organizations. It offers a comprehensive suite of tools for incident management, problem resolution, change management, and asset tracking, ensuring that IT services are delivered efficiently and effectively. ALVAO Service Desk includes a user-friendly ticketing... Read more about ALVAO Service Desk

Perspectium is a leading IT Service Management (ITSM) software that enhances service delivery through seamless integration and automation. This platform is designed to improve collaboration between IT teams and business stakeholders, ensuring that services are delivered efficiently and effectively. Perspectium enables organizations to automate workflows, streamline incident management, and gain re... Read more about Perspectium

YOUZER is a state-of-the-art IT Management Software designed to streamline and optimize the IT operations of businesses and organizations of all sizes. It offers a comprehensive platform for managing IT assets, monitoring system performance, automating maintenance tasks, and ensuring cybersecurity, providing a seamless and organized approach to IT management. YOUZER features intuitive tools for as... Read more about YOUZER

ky2help is a user-friendly help desk software designed to streamline customer support operations and enhance service quality. The software allows businesses to manage and track customer inquiries, support tickets, and resolutions all in one place. With its customizable ticketing system, ky2help ensures that customer requests are categorized, prioritized, and resolved efficiently. The software feat... Read more about ky2help

Sygma is an IT management software designed to support businesses in managing IT infrastructure, monitoring system health, and ensuring cybersecurity. The platform provides tools for asset tracking, network monitoring, and incident management, allowing IT teams to maintain visibility across all IT resources. Sygma’s real-time monitoring capabilities help detect system issues and vulnerabilities,... Read more about Sygma

Netmon is an advanced network monitoring software designed to ensure the stability and performance of your IT infrastructure. This powerful tool provides real-time visibility into network activity, allowing administrators to detect and resolve issues before they impact users. With features such as traffic analysis, device monitoring, and automated alerts, Netmon enables proactive management of net... Read more about Netmon

TD/OMS is a comprehensive IT management software designed to help businesses manage their IT infrastructure, application lifecycle, and development processes. The platform provides tools for version control, software development, and change management, ensuring that IT teams can efficiently manage development projects and maintain system integrity. TD/OMS supports a wide range of development envir... Read more about TD/OMS

Naverisk is a comprehensive remote support software designed specifically for managed service providers (MSPs) and IT teams to streamline their support operations. This powerful platform allows technicians to remotely access and manage devices from anywhere, ensuring timely support for clients. With features like remote desktop control, monitoring, and alerting, Naverisk enhances IT efficiency and... Read more about Naverisk

SeamlessDesk is a comprehensive help desk software designed to enhance customer support operations for businesses of all sizes. This platform enables organizations to manage customer inquiries and support tickets efficiently, ensuring that issues are addressed promptly and effectively. With its userfriendly interface, SeamlessDesk allows support teams to track, prioritize, and resolve customer iss... Read more about SeamlessDesk

Iperius Console is a comprehensive Remote Monitoring and Management (RMM) Software designed to empower IT professionals with the tools needed to efficiently oversee and maintain their clients' IT infrastructure. It offers a robust platform for monitoring network performance, managing devices, automating routine tasks, and ensuring system security, providing unparalleled control and visibility over... Read more about Iperius Console

HEINZELMANN is a comprehensive help desk software solution designed to enhance customer support and streamline ticket management. The platform enables businesses to efficiently track and resolve customer issues through a centralized ticketing system. With HEINZELMANN, support agents can easily categorize, prioritize, and assign tickets to the appropriate team members, ensuring quick and accurate r... Read more about HEINZELMANN

WorkplaceBuddy is a digital adoption platform that helps businesses drive user engagement and streamline the adoption of new software, tools, and systems. Designed for organizations transitioning to new technologies or looking to optimize their existing digital tools, WorkplaceBuddy provides employees with the support they need to navigate and maximize software use. The platform features in-app gu... Read more about WorkplaceBuddy

TANSS is a comprehensive IT service management software that helps businesses manage their IT services and operations more efficiently. It provides a centralized platform for tracking service requests, incidents, and problem resolutions, ensuring that IT teams can respond to issues quickly and effectively. TANSS includes a powerful ticketing system, automated workflows, and customizable dashboards... Read more about TANSS

Custom Solutions is an IT service software platform that enables IT departments to manage service requests, troubleshoot issues, and provide efficient support to users across the organization. The platform offers ticketing, asset tracking, and incident management tools, allowing IT teams to resolve issues promptly and keep track of IT assets. Custom Solutions supports knowledge base creation, enab... Read more about Custom Solutions

Infraon ITSM is a versatile IT Service Management software, engineered to enhance IT operational efficiency in businesses. Its core capability is streamlining IT support processes through automation and integration. The software shines with features like incident management, problem resolution, and change management, all within a user-centric interface. Infraon ITSM's asset management module effec... Read more about Infraon ITSM

ServiceLedger is an IT service management software designed to help businesses manage their service operations, including dispatching, scheduling, and invoicing. The software provides tools for tracking service tickets, managing customer information, and optimizing technician schedules to ensure efficient service delivery. ServiceLedger also integrates with inventory and billing systems, making it... Read more about ServiceLedger

IncidentMonitor is a comprehensive help desk software designed to streamline customer support and incident management for organizations. This powerful platform provides tools for ticket tracking, issue resolution, and customer communication, ensuring that support teams can respond efficiently to client needs. With IncidentMonitor, organizations can automate ticket assignment and escalation process... Read more about IncidentMonitor

CMDBuild is an open-source IT asset management software that helps businesses and organizations manage their IT infrastructure efficiently. The platform provides a comprehensive solution for tracking and managing hardware, software, and other IT assets across the organization. CMDBuild allows users to create a detailed configuration management database (CMDB), where all IT assets are documented, i... Read more about CMDBuild

Team 360 is an IT service management software designed to help businesses streamline their IT operations and improve service delivery. The software provides a comprehensive suite of tools to manage incidents, service requests, changes, and problems within an organization’s IT infrastructure. With Team 360, IT teams can automate workflows, track service tickets, and ensure timely resolution of is... Read more about Team 360

Invarosoft is an intuitive help desk software designed to help organizations manage customer support requests and enhance service delivery. This platform provides comprehensive tools for ticket management, customer communication, and performance tracking, ensuring that support teams can respond to inquiries efficiently. With Invarosoft, users can easily create and assign support tickets, monitor r... Read more about Invarosoft

Provoptix is an advanced IT management software that helps organizations optimize their IT infrastructure and operations. The platform offers comprehensive tools for monitoring, managing, and securing IT assets across various environments, ensuring that businesses can maintain control over their technology systems. Provoptix enables IT teams to track hardware and software performance, manage confi... Read more about Provoptix

The Service Program is a powerful field service management software designed to streamline operations for businesses in the field service industry. This platform provides essential tools for scheduling, dispatching, work order management, and customer communication. With its user-friendly interface, The Service Program enhances efficiency, allowing service providers to optimize their workflows and... Read more about The Service Program

T-HelpDesk is a versatile help desk software designed to streamline customer support operations for businesses of all sizes. This platform enables organizations to manage support tickets, track customer inquiries, and resolve issues efficiently through a centralized system. T-HelpDesk offers features such as automated ticket assignment, priority categorization, and real-time chat support, allowing... Read more about T-HelpDesk

mspStack is a comprehensive MSP software designed specifically for managed service providers to enhance their operational efficiency. With a robust suite of tools for monitoring, reporting, and automating IT services, mspStack allows providers to optimize service delivery and improve client satisfaction. Its user-friendly interface simplifies the management of multiple clients, enabling quick acce... Read more about mspStack

Transformer Cobol is an IT service software designed to help businesses modernize and integrate legacy COBOL applications with modern systems and technologies. Many enterprises still rely on COBOL-based systems for their critical operations, but these legacy systems often present challenges in terms of maintenance, scalability, and integration with newer software solutions. Transformer Cobol helps... Read more about Transformer Cobol