Does easiware offer a free version?

No, easiware does not offer a free version.

Does easiware offer a free trial?

Yes, easiware offers a free trial.

Are Credit Card details required for the easiware trial?

No, Credit Card details are not required for the easiware trial.

What are the pricing plans & packages of easiware?

easiware offers the following pricing plans and packages: Essentiel - $30 (Per Month) .

What payment frequencies does easiware offer?

easiware supports the following payment frequencies: Monthly Subscription

Does easiware offer an API?

No, easiware does not offer an API.

What type of support options does easiware offer?

easiware offers support with the following options: 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum

What type of training options does easiware offer?

easiware offers training with the following options: In-person, Live Online, Webinar, Documentation

What different languages does easiware support?

easiware supports the following languages: English, Spanish

Typical users of easiware include: Self-Employed, Small-Business, Midsize-Business

What deployment options does easiware support?

easiware supports the following deployment options: Cloud Hosted

What devices and operating systems does easiware support?

easiware supports the following devices and operating systems: Web-Based

easiware Reviews Oct 2025: Pricing & Features

easiware Overview

easiware is a comprehensive customer service software designed to help businesses deliver exceptional customer experiences. With tools for managing customer interactions across multiple channels—including email, social media, and live chat—easiware centralizes communication for efficient service delivery. Its CRM capabilities enable businesses to track customer history and preferences, allowing support teams to provide personalized responses. Additionally, easiware includes workflow automation, knowledge base integration, and real-time reporting, empowering teams to resolve issues faster and improve service quality. The software’s user-friendly interface and robust customization options make it adaptable to various industries. For businesses aiming to strengthen customer loyalty through effective service, easiware offers a reliable solution, ensuring that every customer interaction is managed seamlessly, enhancing overall satisfaction.

Easiware
2008
France

Support

24x7 Support
Email
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English, Spanish

Industries

Apparel & Fashion, Leisure & Travel, Oil & Energy, Travel & Tourism

easiware Features

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Complaint Management Software

Routing
Multi-Channel Communication
Case Management
Issue Tracking
Activity Dashboard
Email Templates
Prioritization
Customer Service Analytics
Forms Management
Knowledge Base Management
Access Controls/Permissions
Feedback Management
Chat/Messaging
Real Time Notifications
Customer Complaint Tracking
Self Service Portal
Social Media Integration
Support Ticket Management
Interaction Tracking
Survey/Poll Management
Email Management
Alerts/Escalation
Live Chat
Collaboration Tools
Canned Responses
SLA Management

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Live Chat Software

Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback

Customer Engagement Software

Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis

Customer Satisfaction Software

Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey

Contact Management Software

Search/Filter
Pipeline Management
Social Media Integration
Data Import/Export
Prospecting Tools
Task Management
Customer Database
Campaign Management
Lead Nurturing
Segmentation
Email Management
CRM
Sales Forecasting
Contact Management
Calendar Management
Document Storage
Drag & Drop
Collaboration Tools
Lead Management
Sales Pipeline Management
Lead Distribution
Email Marketing
Opportunity Management
Data Synchronization
Interaction Tracking
Lead Capture

Social CRM Software

Lead Capture
Customer Support
Lead Nurturing
Activity Dashboard
Data Visualization
Brand Tracking
Contact Management
Customer Engagement
Social Media Monitoring
Social Promotion
Sales Pipeline Management
Email Marketing
Reporting/Analytics
Tagging
Communication Management
Audience Targeting
Marketing Automation
Calendar Management
Content Management
Sentiment Analysis
Task Management
Customer Database
Social Media Integration
Live Chat
Email Tracking
CRM
Customer Social Profiles
Collaboration Tools
Engagement Tracking

Customer Experience Software

Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

easiware Pricing

Pricing Type

Flat Rate

Preferred Currency

EUR (€)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Essentiel

$30 Per Month

easiware FAQs

No, easiware does not offer a free version.

Yes, easiware offers a free trial.

No, Credit Card details are not required for the easiware trial.

easiware offers the following pricing plans & packages:

Essentiel

$30 Per Month

easiware supports the following payment frequencies:
- Monthly Subscription

No, easiware does not offer an API.

easiware offers support with the following options:
- 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

easiware offers training with the following options:
- In-person , Live Online , Webinar , Documentation

easiware supports the following languages:
- English , Spanish

Following are the typical users of the easiware:
- Self-Employed , Small-Business , Midsize-Business

easiware supports the following deployment:
- Cloud Hosted

easiware supports the following devices and operating systems:
- Web-Based

easiware Claim

easiware Overview