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Best Service Desk Software for Small Businesses (Free & Paid) - Page 4

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right service desk software can significantly improve your workflow and help you compete more effectively. Here, we feature the top service desk software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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★★★★★4.7 average rating from 183 reviews
Last Updated: September 11, 2026
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List of Top Best Service Desk Software for Small Businesses - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Service Desk Software for Small Businesses Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

ProProfs Help Desk

Help Desk & Support Ticketing for Customer Delight

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Overview

With 15 million+ users each month, ProProfs Help Desk is used in 150+ countries to manage customer and internal support efficiently. The platform offers easy ticket tracking, automation, shared inboxes, and reporting tools, helping teams resolve issues faster while maintaining cl...

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Free TrialAvailable Starting Price$19.99 Per month HeadquartersUnited States
#77

Summit

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Overview

Summit is a comprehensive IT asset management software designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle. It offers a wide range of features including asset tracking, inventory management, software licensing, procure...

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Free TrialNA Starting Price$89 Per user HeadquartersUnited States
#78

NetSupport ServiceDesk

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NetSupport ServiceDesk is a comprehensive help desk software designed to streamline IT support operations for organizations of all sizes. With its user-friendly interface, the software allows support teams to efficiently manage tickets, track service requests, and communicate wit...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#79

HelpDeskAdvanced

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Overview

HelpDeskAdvanced is a powerful IT service management (ITSM) software designed to streamline IT support processes and enhance service delivery across organizations. This platform provides comprehensive tools for incident management, problem tracking, and service request fulfillmen...

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Free TrialNA Starting Price€1 Per feautre HeadquartersItaly
#80

Cayzu

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Cayzu is a comprehensive help desk software designed to enhance customer support and improve service efficiency for businesses. This platform offers a suite of tools for managing support tickets, tracking customer interactions, and automating responses, ensuring that organization...

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Free TrialAvailable Starting Price$4 Per user HeadquartersCanada
#81

Efecte IT Service Management

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Efecte IT Service Management (ITSM) is a comprehensive software solution designed to enhance IT service delivery and management within organizations. This platform provides tools for incident management, problem resolution, change management, and service request handling, all wit...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersFinland
#82

Back

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Back is a help desk software solution designed to streamline customer support and improve service efficiency. The platform offers tools for managing customer inquiries, tracking tickets, and providing timely resolutions. With an easy-to-use interface, Back allows support teams to...

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Free TrialAvailable Starting Price€30 Per month HeadquartersGermany
#83

Tiflux

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Overview

Tiflux is a help desk software that helps businesses streamline customer support and improve service efficiency. With its intuitive interface, Tiflux enables support teams to manage customer queries, issues, and requests in an organized manner. The platform offers ticket manageme...

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Free TrialNA Starting PriceContact Vendor HeadquartersBrazil
#84

Efecte Enterprise Service Management

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Efecte Enterprise Service Management (ESM) is a versatile human resource software designed to streamline HR service delivery and improve employee experience. By centralizing HR functions, Efecte ESM makes it easier for HR teams to manage employee requests, track HR processes, and...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersFinland
#85

yoummday

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yoummday is a cloud-based call center software designed to improve customer service operations by providing businesses with a flexible and efficient platform to manage inbound and outbound calls. The software allows call centers to monitor and manage agent performance, optimize c...

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Free TrialNA Starting Price$0.11 Per month HeadquartersGermany
#86

AppBase DCM & BPM Platform

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AppBase DCM & BPM Platform is a versatile low code development platform designed to accelerate application development for businesses. This platform offers comprehensive tools for building, deploying, and managing applications with minimal coding expertise. With its user-friendly...

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Free TrialAvailable Starting Price$120 Per user HeadquartersUnited States
#87

Virima

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Virima is an IT service desk platform that helps organizations manage incidents, service requests, and IT assets from a unified system. With automation, SLA tracking, CMDB integration, and reporting tools, Virima enables IT teams to improve service visibility, control workloads,...

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Free TrialAvailable Starting Price$10000 Per year HeadquartersUnited States
#88

Sunrise ITSM

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Sunrise ITSM is a comprehensive IT service management (ITSM) software designed to help businesses manage IT operations, improve service delivery, and enhance customer satisfaction. The platform provides tools for incident management, problem resolution, asset tracking, and change...

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Free TrialAvailable Starting Price£40 Per user HeadquartersUnited Kingdom
#89

SP Employee Self-Service Portal

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The SP Employee Self-Service Portal is a user-friendly service desk software designed to empower employees by giving them direct access to essential HR services and information. This platform allows employees to manage their personal information, submit leave requests, access pay...

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Free TrialAvailable Starting Price$149 Per user HeadquartersUnited States
#90

Best Support System

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Best Support System is a robust service desk software designed to enhance customer support and streamline IT service management for organizations. This platform provides comprehensive tools for ticket management, incident tracking, and service request fulfillment, ensuring effici...

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Free TrialNA Starting PriceContact Vendor HeadquartersBangladesh
#91

ServiceTonic

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Overview

ServiceTonic is a flexible, easy-to-use ITIL aligned service desk software helping you manage your IT department with its unified ticketing tool. The tool helps you centrally manage your tickets in a multi-channel and multi-language environment. It facilitates robust reporting, p...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersSpain
#92

RenewityRMA

🏆 SW Recommended
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Overview

RenewityRMA is a specialized Customer Service Software designed to help businesses manage return merchandise authorizations (RMAs) and repair processes efficiently. The platform offers tools for tracking product returns, managing repairs, and handling customer service requests. R...

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Free TrialNA Starting Price$69 Per user HeadquartersCanada
#93

TeamHeadquarters

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TeamHeadquarters is an innovative project management software designed to enhance team collaboration and streamline project workflows. With its comprehensive features, TeamHeadquarters allows users to create and assign tasks, track progress, and manage resources efficiently. The...

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Free TrialAvailable Starting Price$9 Per user HeadquartersCanada
#94

NestDesk

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Overview

NestDesk is an IT-focused service desk platform that helps teams manage incidents, service requests, and internal support tasks from a single dashboard. With structured ticket workflows, automation, and reporting capabilities, it enables IT teams to maintain control over support...

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Free TrialNA Starting PriceContact Vendor HeadquartersSingapore
#95

ACMP Suite

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ACMP Suite is a robust IT asset management (ITAM) software designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle. By providing a comprehensive platform for inventory management, asset tracking, and lifecycle management,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersGermany
#96

Rezolve AI

Slash Your IT and HR Tickets with Agentic AI & Modern AITSM

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Rezolve AI is an AI-powered help desk software that automates customer support workflows and provides real-time assistance. It uses natural language processing (NLP) and machine learning to understand and resolve customer inquiries efficiently, helping businesses improve their cu...

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Free TrialAvailable Starting Price$3 Per user HeadquartersUnited States
#97

ALVAO Service Desk

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ALVAO Service Desk is a robust IT management software solution designed to streamline and optimize IT support and service delivery within organizations. It offers a comprehensive suite of tools for incident management, problem resolution, change management, and asset tracking, en...

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Free TrialAvailable Starting Price$2 Per user HeadquartersNA
#98

etrack1

etrack1 is your partner

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etrack1 is an advanced customer service software designed to enhance the customer experience by providing efficient and responsive support across multiple channels. This platform allows businesses to manage customer inquiries, track service requests, and respond to complaints in...

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Free TrialNA Starting Price€80 Per user HeadquartersDenmark
#99

AzureDesk

Customer Service and Helpdesk Ticket Software

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AzureDesk is a user-friendly, cloud-based help desk software designed to simplify customer support. It's best suited for small and medium-sized businesses. AzureDesk makes it easy to manage customer queries and issues by organizing them into a clear, trackable ticketing system. I...

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Free Trial14 Days Starting Price$33 Per user HeadquartersUnited States
#100

EcholoN

Customer Service & Customer Support

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With the EcholoN Enterprise Service Management Suite we offer a comprehensive and efficient solution for the organisation and control of all processes and services in all departments of your company. You can also perfectly integrate partners, customers and suppliers into the resp...

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Free TrialNA Starting PriceContact Vendor HeadquartersGermany

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