Best Service Desk Software for Small Businesses (Free & Paid)

Cockpit IT Service Manager is an ITSM software designed to streamline service management processes within organizations. This comprehensive platform enables IT teams to efficiently manage incidents, service requests, and changes, ensuring that IT services run smoothly. With its intuitive interface, users can easily track and prioritize tickets, facilitating faster resolution times. Cockpit IT Serv... Read more about Cockpit IT Service Manager

SQM (Service Quality Management) is a robust service desk software designed to enhance customer support and improve service quality for organizations of all sizes. This comprehensive platform offers features such as ticket management, knowledge base creation, and performance analytics, enabling support teams to manage customer inquiries effectively. With its intuitive interface, users can easily c... Read more about SQM (SERVICE QUALITY MANAGEMENT)

Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes ... Read more about Canfigure

Infinity ECM is a powerful project management software designed to enhance collaboration and streamline workflows across teams. With its comprehensive suite of tools, users can plan, execute, and monitor projects effectively, ensuring all team members stay aligned with project objectives. The platform enables users to create project timelines, assign tasks, and track progress in real time. Infinit... Read more about Infinity ECM

Mint Service Desk is a comprehensive customer service software designed to enhance support ticket management and improve customer satisfaction. This platform provides organizations with the tools to streamline their support processes, enabling agents to manage inquiries efficiently and resolve issues promptly. With its intuitive interface, Mint Service Desk allows users to create, track, and prior... Read more about Mint Service Desk

Hubcase is a comprehensive service desk software that empowers organizations to manage IT incidents and service requests effectively. With its user-friendly interface, Hubcase enables IT teams to log, track, and resolve issues swiftly, ensuring minimal disruption to business operations. The platform features automated ticket assignment and escalation processes, allowing teams to prioritize critica... Read more about Hubcase

HelpSpace is a user-friendly help desk software designed to streamline customer support and improve response times. The platform offers a robust ticketing system that allows support teams to manage, prioritize, and resolve customer inquiries seamlessly. HelpSpace’s intuitive interface enables agents to categorize and assign tickets, track progress, and provide timely updates to customers. The so... Read more about HelpSpace

Jack Project Management Software is a robust tool designed to streamline project workflows, enhance collaboration, and ensure timely delivery of projects. With a user-friendly interface, Jack offers an array of features that cater to teams of all sizes, from small startups to large enterprises. Key tools include task management, resource allocation, Gantt charts, time tracking, and milestone track... Read more about Jack Project

ZServiceDesk is a comprehensive IT Service Management (ITSM) Software designed to help organizations streamline their IT support and service delivery. It offers tools for incident management, problem management, change management, and asset tracking, enabling IT teams to manage requests and resolve issues efficiently. ZServiceDesk provides a user-friendly interface for both support staff and end-u... Read more about ZServiceDesk

Scopedesk is an advanced help desk software designed to enhance customer support operations and improve service delivery. This platform provides a suite of tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and clients. With Scopedesk, users can create and assign tickets, monitor their status in real-time, and prioritize issues bas... Read more about Scopedesk

IT2M is a powerful service desk software solution designed to help IT teams manage and resolve technical issues quickly and efficiently. The platform provides features for incident tracking, ticketing, and problem resolution, ensuring that IT support teams can address issues in a timely manner. IT2M integrates with other business systems, allowing for seamless collaboration and access to informati... Read more about IT2M

Hipporello Service Desk is a forms automation software that helps organizations streamline their customer service operations. The platform enables businesses to create customizable forms for various service requests, including IT support, HR inquiries, or customer feedback. With its drag-and-drop form builder, Hipporello allows users to design and deploy forms quickly, making it easier to capture ... Read more about Hipporello Service Desk

Jetdocs is an ITSM Software that assists IT teams in managing and improving service delivery. The platform offers tools for incident tracking, problem resolution, and change management, enabling teams to respond to issues efficiently. Jetdocs provides customizable workflows, allowing IT teams to align processes with organizational goals. The software’s reporting and analytics features help track... Read more about Jetdocs

Neoforce is a service desk software designed to help businesses efficiently manage customer support requests and resolve technical issues. The platform offers features for ticket management, incident tracking, and service request automation, ensuring that customer inquiries are addressed quickly and effectively. Neoforce includes a knowledge base, enabling both customers and support agents to acce... Read more about Neoforce

IBI-aws is a cloud-based help desk software designed to help organizations streamline their customer support operations. With its user-friendly interface, IBI-aws allows businesses to efficiently manage customer inquiries, track issues, and resolve support tickets in a timely manner. The software offers powerful ticketing functionality, enabling support teams to create, categorize, prioritize, and... Read more about IBI-aws

Nexoid is a cutting-edge service desk software designed to streamline IT support and enhance customer service experiences. With its comprehensive ticket management system, Nexoid enables businesses to track, prioritize, and resolve customer or employee IT issues efficiently. The software supports multi-channel communication, allowing customers to submit tickets via email, chat, or a self-service p... Read more about Nexoid

Fielder Agent is an intuitive business management software designed to streamline operations and improve productivity for real estate professionals. The software provides a complete solution for managing properties, clients, sales, and transactions in a single platform. Fielder Agent allows real estate agents and agencies to track leads, schedule appointments, and manage contracts with ease. The s... Read more about Fielder Agent

Airdesk is a versatile project management software designed to help teams plan, execute, and track projects with efficiency and precision. The platform offers features for task management, resource allocation, timeline tracking, and collaboration, allowing project managers to keep their teams aligned and productive. Airdesk’s customizable dashboards and Gantt chart capabilities provide a clear v... Read more about Airdesk

Tuva IT is an intelligent conversational AI platform designed to enhance customer support, engagement, and automation. Leveraging advanced natural language processing (NLP) and machine learning technologies, Tuva IT enables businesses to deploy chatbots and virtual assistants capable of handling a wide range of customer interactions. Whether through messaging platforms, websites, or mobile apps, T... Read more about Tuva IT

TACO is a compliance software solution that helps businesses meet industry regulations and standards while ensuring the protection of sensitive data and maintaining ethical practices. Designed for organizations in highly regulated sectors, such as finance, healthcare, and manufacturing, TACO streamlines the compliance process by offering tools for monitoring, reporting, and auditing regulatory req... Read more about TACO

KompiTech IT Support Automation is a service desk software that automates IT support processes to improve efficiency and reduce response times. Designed for IT teams and help desks, the software offers features such as automated ticket creation, assignment, and routing, ensuring that issues are resolved quickly and effectively. KompiTech integrates with existing IT systems to monitor networks, det... Read more about KompiTech IT Support Automation

TESSY is an advanced automated testing software system that allows businesses to streamline the testing of embedded software and applications. This platform is designed to help development teams perform thorough testing on embedded systems by automating both unit testing and integration testing. TESSY’s robust features allow users to automatically generate tests based on code coverage and specif... Read more about IntegradoDesk

Harry HR - Service is an advanced service desk software designed to streamline employee support within organizations. With an intuitive user interface and powerful features, it allows HR teams to manage employee queries, issues, and requests in a timely and efficient manner. The system helps automate workflows, track support tickets, and generate detailed reports on service desk performance. It in... Read more about Harry HR - Service

IBI-helpMe is a dynamic service desk software that enables businesses to streamline their customer support operations and enhance service delivery. The platform provides a centralized hub for managing customer inquiries, issues, and requests, ensuring that each support ticket is tracked, prioritized, and resolved in a timely manner. With features such as automated ticket routing, multi-channel sup... Read more about IBI-helpMe

Socially is a robust social networking software platform that allows businesses, communities, or individuals to create personalized online spaces for connecting, engaging, and sharing content. With its customizable features, Socially enables users to build social networks tailored to their needs, whether it's for a niche community, a brand’s followers, or an organization’s employees. The platf... Read more about Socially