Best Service Desk Software for Small Businesses (Free & Paid)

AzureDesk is a user-friendly, cloud-based help desk software designed to simplify customer support. It's best suited for small and medium-sized businesses. AzureDesk makes it easy to manage customer queries and issues by organizing them into a clear, trackable ticketing system. It integrates email, chat, and social media platforms, allowing support teams to respond to customers from one central pl... Read more about AzureDesk

VobeSoft is a versatile and customizable software solution developed to optimize business processes and data management. Its key strength lies in its flexibility, allowing users to tailor the platform to various business needs, from CRM to project management. The software features a unique configuration system that requires no coding, making it accessible for users without technical backgrounds. V... Read more about VobeSoft

With the EcholoN Enterprise Service Management Suite we offer a comprehensive and efficient solution for the organisation and control of all processes and services in all departments of your company. You can also perfectly integrate partners, customers and suppliers into the respective process. Interfaces enable seamless process coupling to upstream and downstream systems. Read more about EcholoN

IncidentMonitor is a comprehensive help desk software designed to streamline customer support and incident management for organizations. This powerful platform provides tools for ticket tracking, issue resolution, and customer communication, ensuring that support teams can respond efficiently to client needs. With IncidentMonitor, organizations can automate ticket assignment and escalation process... Read more about IncidentMonitor

Computicate PSA is a robust business management software tailored for professional services organizations. This all-in-one platform offers project management, resource planning, and time tracking features to enhance operational efficiency. With its intuitive interface, teams can easily collaborate on projects, allocate resources effectively, and monitor project progress in real time. Computicate P... Read more about Computicate PSA

SeamlessDesk is a comprehensive help desk software designed to enhance customer support operations for businesses of all sizes. This platform enables organizations to manage customer inquiries and support tickets efficiently, ensuring that issues are addressed promptly and effectively. With its userfriendly interface, SeamlessDesk allows support teams to track, prioritize, and resolve customer iss... Read more about SeamlessDesk

Deepser is an advanced help desk software designed to streamline customer support and enhance service delivery for businesses across various industries. This comprehensive platform offers a suite of tools that facilitate ticket management, customer communication, knowledge base creation, and reporting, ensuring that organizations can provide exceptional customer service. Deepser’s user-friendly ... Read more about Deepser

Sysgem Password Management is a secure and user-friendly password management software designed to help businesses protect sensitive data by securely storing and managing login credentials. The platform allows users to generate strong, encrypted passwords for all their accounts, reducing the risk of security breaches caused by weak or reused passwords. Sysgem Password Management also includes featu... Read more about Sysgem Password Management

T-HelpDesk is a versatile help desk software designed to streamline customer support operations for businesses of all sizes. This platform enables organizations to manage support tickets, track customer inquiries, and resolve issues efficiently through a centralized system. T-HelpDesk offers features such as automated ticket assignment, priority categorization, and real-time chat support, allowing... Read more about T-HelpDesk

AskMe Desk is a service desk software designed to improve customer support and streamline IT service management. The platform offers features for ticketing, issue tracking, and customer communication, allowing businesses to resolve issues efficiently and enhance customer satisfaction. AskMe Desk enables support teams to categorize and prioritize tickets, assign them to the appropriate agents, and ... Read more about AskMe Desk

HEINZELMANN is a comprehensive help desk software solution designed to enhance customer support and streamline ticket management. The platform enables businesses to efficiently track and resolve customer issues through a centralized ticketing system. With HEINZELMANN, support agents can easily categorize, prioritize, and assign tickets to the appropriate team members, ensuring quick and accurate r... Read more about HEINZELMANN

Halo Service Desk is a versatile issue tracking and service management software designed to help businesses resolve customer issues and manage support tickets more efficiently. The platform enables users to track, prioritize, and resolve customer issues by creating detailed support tickets, assigning them to appropriate team members, and monitoring the status of each case. Halo Service Desk also f... Read more about Halo Service Desk

Anakage Service Desk Software is an advanced platform that helps businesses provide efficient IT support and service management. It enables teams to track, manage, and resolve IT issues quickly, improving productivity and user satisfaction. The software offers a centralized ticketing system where users can submit service requests, track their progress, and communicate with IT support teams. With f... Read more about Anakage

tele-LOOK is an advanced help desk software designed to streamline and optimize customer support and service operations for businesses of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking support tickets, facilitating communication between support agents and customers, and analyzing support performance, ensuring efficient and effective customer service. tele-L... Read more about tele-LOOK

Rexpondo is an advanced help desk software designed to enhance customer support operations. It provides businesses with a central platform for managing customer inquiries, tickets, and service requests. With features like ticket routing, prioritization, and automated workflows, Rexpondo ensures that customer issues are addressed quickly and efficiently. The software also includes reporting and ana... Read more about Rexpondo

LTRS365 is a versatile service desk software solution designed to help IT teams deliver excellent support services to internal users and external customers. The software provides a centralized platform for managing service requests, incidents, and troubleshooting, helping teams resolve issues efficiently. LTRS365 allows users to create and track tickets, assign tasks to specific support staff, and... Read more about LTRS365

Apsynet Suite is an IT asset management software that provides organizations with a centralized solution for tracking, managing, and optimizing IT assets throughout their lifecycle. With tools for inventory tracking, license management, and hardware maintenance, Apsynet Suite enables IT teams to monitor assets in real-time and ensure compliance with regulatory standards. The platform’s analytics... Read more about Apsynet Suite

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Cyferd is a no-code platform software designed to help businesses build custom applications and workflows without the need for coding expertise. The platform offers an intuitive drag-and-drop interface, enabling users to create apps, automate tasks, and integrate with various systems without writing a single line of code. Cyferd includes features for creating dashboards, connecting APIs, and manag... Read more about Cyferd

Infraon Desk is an advanced IT Service Management (ITSM) software solution designed to help IT teams deliver better services, improve efficiency, and ensure smooth business operations. This platform offers a wide range of ITIL (Information Technology Infrastructure Library) aligned features such as incident management, service request fulfillment, change management, and asset management. Infraon D... Read more about Infraon Desk

Unifize is a quality management software designed to help businesses maintain and improve product and service quality through efficient process control and monitoring. This all-in-one platform allows organizations to track quality metrics, enforce compliance standards, and streamline continuous improvement initiatives. Unifize features tools for audit management, corrective action tracking, docume... Read more about Unifize

Service.Direct is a comprehensive service desk software designed to streamline IT service management (ITSM) and provide seamless support for both employees and customers. With features like ticketing, automated workflows, and multi-channel support (email, chat, and phone), it helps businesses manage customer inquiries and technical issues efficiently. The software includes a user-friendly dashboar... Read more about Service.Direct

Callbox is a cloud PBX software that enables businesses to manage their phone systems over the internet, reducing the need for traditional hardware and enhancing communication flexibility. The platform provides features such as call routing, voicemail, conferencing, and IVR (interactive voice response), supporting efficient call management. Callbox’s user-friendly dashboard allows administrators... Read more about Callbox

etrack1 is an advanced customer service software designed to enhance the customer experience by providing efficient and responsive support across multiple channels. This platform allows businesses to manage customer inquiries, track service requests, and respond to complaints in a timely manner. With features like ticket management, automated workflows, and real-time chat support, etrack1 streamli... Read more about etrack1

OXARI ServiceDesk is a comprehensive service desk software designed to improve IT support and customer service management within organizations. This user-friendly platform streamlines issue tracking, ticket management, and resolution processes, enabling teams to respond to service requests quickly and efficiently. With its intuitive interface, OXARI ServiceDesk allows users to create, categorize, ... Read more about OXARI ServiceDesk