Best Remote Support Software

Syxsense is a comprehensive IT management and security software uniquely combining endpoint management with vulnerability scanning in a single solution. It specializes in providing real-time monitoring and management of devices across networks, ensuring devices are secure and up-to-date. Syxsense's standout feature is its ability to automate critical IT tasks, such as patch deployment, software di... Read more about Syxsense

NetSupport Manager is a versatile IT management software designed to assist IT professionals in supporting and managing remote devices efficiently. With its user-friendly interface, users can easily access and control remote computers, troubleshoot issues, and deploy software updates. NetSupport Manager offers robust features for session recording, file transfer, and real-time monitoring, ensuring... Read more about NetSupport Manager

Mikogo is an efficient remote support software designed to facilitate seamless communication and collaboration between support agents and customers. With its easy-to-use interface, users can quickly initiate remote sessions to troubleshoot issues or provide assistance. Mikogo supports screen sharing, file transfer, and session recording, ensuring that support interactions are effective and well-do... Read more about Mikogo

Instant Housecall is a powerful remote support software designed to enable technicians to provide efficient assistance to customers from anywhere in the world. This user-friendly platform allows support agents to remotely access and control customer devices, enabling them to troubleshoot issues in real-time. With Instant Housecall, technicians can initiate remote sessions quickly and securely, min... Read more about Instant Housecall

Wisdom is a feature-rich remote support software designed to empower IT teams with the ability to provide technical assistance to users from any location. The platform allows technicians to access and control devices remotely, diagnose issues, and perform maintenance tasks in real-time, all through secure, encrypted connections. Wisdom supports multiple platforms, including Windows, macOS, and Lin... Read more about Wisdom

RG System is a comprehensive network monitoring software designed to help businesses monitor and manage their IT infrastructure, detect network anomalies, and ensure security. The platform provides tools for real-time tracking of network performance, bandwidth usage, and device health, enabling IT teams to identify and resolve issues before they impact operations. RG System integrates with various... Read more about RG System

ScreenMeet is an advanced remote support software designed to help IT professionals and customer support teams provide real-time assistance to users through screen sharing and remote control. The platform provides tools for initiating remote support sessions, diagnosing technical issues, and resolving problems quickly, ensuring that users receive timely help. ScreenMeet’s intuitive interface all... Read more about ScreenMeet

Blitzz is an innovative remote support software that enables organizations to provide effective assistance to customers from virtually anywhere. By facilitating video calls, screen sharing, and augmented reality tools, Blitzz allows support teams to engage with users in real-time, guiding them through troubleshooting processes seamlessly. This user-friendly platform is designed to improve customer... Read more about Blitzz

Upscope is an innovative remote support software designed to help businesses provide realtime assistance to customers and team members. The platform offers powerful tools for screen sharing, remote control, and session recording, enabling organizations to enhance their support capabilities. With Upscope, users can easily connect with customers, troubleshoot issues, and guide them through complex t... Read more about Upscope

TruGrid offers a secure and efficient remote support software solution, enabling IT teams to manage and assist remote employees and clients effectively. Designed with simplicity and security in mind, TruGrid provides remote access to desktops, servers, and applications, allowing IT professionals to troubleshoot issues from any location. Its multifactor authentication and endtoend encryption ensure... Read more about TruGrid

Loop Email is an innovative help desk software designed to streamline customer support and enhance team collaboration. This comprehensive platform offers a suite of tools that facilitate ticket management, team communication, and customer interaction, ensuring that organizations can provide exceptional support to their customers. Loop Email’s user-friendly interface allows support teams to manag... Read more about Loop Email

Streem is an innovative call center software that integrates augmented reality (AR) to enhance customer support experiences. It allows support agents to see what customers are seeing through their smartphone cameras, enabling real-time visual assistance. Streem improves first-call resolution rates by providing accurate diagnostics and guidance without the need for on-site visits. The platform supp... Read more about Streem

ITmanager.net is a powerful network monitoring software designed to enhance IT management and optimize operational efficiency. This platform provides tools for real-time monitoring of network performance, allowing IT professionals to track devices, assess network health, and identify potential issues before they escalate. With features for asset management, alerting, and troubleshooting, ITmanager... Read more about ITmanager.net

pcvisit is a comprehensive remote support software designed to facilitate seamless assistance and troubleshooting for IT professionals and businesses. With its intuitive interface, users can easily connect to remote devices, allowing for real-time support and problem resolution. pcvisit supports multiple platforms, enabling technicians to assist clients across different operating systems and devic... Read more about pcvisit

Tiflux is a help desk software that helps businesses streamline customer support and improve service efficiency. With its intuitive interface, Tiflux enables support teams to manage customer queries, issues, and requests in an organized manner. The platform offers ticket management features that allow teams to track, prioritize, and resolve support tickets in real time. Tiflux also includes automa... Read more about Tiflux

Help Lightning is a next-generation call center software designed to enhance customer service by providing real-time video and screen-sharing capabilities. The platform allows call center agents to communicate with customers via video calls, enabling them to visually assist with troubleshooting, product demonstrations, or technical support. Help Lightning’s interactive features, such as drawing ... Read more about Help Lightning

Channel.me is a sophisticated remote support software that enables businesses to provide seamless, real-time customer service and technical support through multiple communication channels. Whether it's via live chat, email, voice, or video call, Channel.me integrates all communication methods into one platform, allowing support teams to respond to inquiries efficiently and resolve issues faster. W... Read more about Channel.me

Mavenoid is an innovative artificial intelligence software designed to empower organizations with smart automation and support solutions for their customers. The platform provides tools for creating interactive troubleshooting and self-service solutions that help users resolve issues quickly and efficiently. Mavenoid’s AI-driven engine analyzes user queries and offers personalized responses, gui... Read more about Mavenoid

eBLVD Remote Desktop is a powerful remote desktop software designed to help IT teams manage and support systems efficiently. The platform provides tools for accessing and controlling computers remotely, enabling technicians to troubleshoot issues, perform maintenance, and provide support without being on-site. eBLVD Remote Desktop allows users to connect to any device securely, ensuring that organ... Read more about eBLVD Remote Desktop

Livecare Support is a specialized remote support software designed to help organizations provide efficient technical support to their clients. This platform offers comprehensive tools for remote desktop access, screen sharing, and troubleshooting, ensuring that support teams can assist customers effectively from anywhere. Livecare Support features an intuitive interface that allows users to initia... Read more about Livecare Support

Impero Connect is a comprehensive remote support software solution that enables IT teams, managed service providers (MSPs), and support teams to remotely access and troubleshoot devices, regardless of the user’s location. This software is designed to ensure fast, secure, and reliable remote connections for resolving technical issues, managing systems, and providing IT support to end-users. Imper... Read more about Impero Connect

Fullview is a comprehensive remote support software designed to help organizations provide effective assistance to customers and employees from anywhere. This platform provides users with tools to offer remote troubleshooting, screen sharing, and guided support, ensuring that issues are resolved quickly and efficiently. With Fullview, support teams can easily connect with users in real-time, allow... Read more about Fullview

HELPAR is a powerful remote support software designed to help businesses provide technical assistance to customers and employees, regardless of location. The platform offers tools for screen sharing, file transfer, and remote control, enabling support teams to troubleshoot issues efficiently. HELPAR’s secure connection and data encryption ensure that sensitive information remains protected durin... Read more about HELPAR

Secomea is an IoT (Internet of Things) software solution that enables secure remote access and control of industrial devices and equipment. The platform offers tools for monitoring, diagnosing, and troubleshooting IoT-enabled machinery, allowing businesses to reduce downtime and improve operational efficiency. Secomea’s secure network architecture and encrypted connections ensure data privacy, m... Read more about Secomea

SmartTE is a remote support software that enables IT professionals to troubleshoot, monitor, and resolve technical issues remotely. The platform includes tools for remote desktop access, file transfer, and real-time chat, allowing support teams to assist users without being on-site. SmartTE’s multi-platform compatibility supports Windows, macOS, and mobile devices, making it suitable for diverse... Read more about SmartTE