Best Remote Support Software

Providing technical assistance from anywhere is now seamless with Remote Support Software. This powerful tool enables IT teams to access devices, troubleshoot issues, and resolve problems remotely in real-time. Whether for customer support or internal IT operations, a robust remote support tool eliminates geographical barriers, reduces downtime, and enhances service efficiency. A reliable remote support system comes equipped with features like secure remote access, multi-platform compatibility, and real-time session tracking. These capabilities allow businesses to assist users effectively while maintaining security and compliance. Advanced tools also include file sharing, screen recording, and integration with ticketing systems to optimize workflows. Selecting the best remote support software ensures that your organization delivers fast and reliable assistance whenever needed. Discover our carefully curated list of remote support tools to find the perfect solution for your business, enhancing productivity and user satisfaction effortlessly.
  • 4.5 avg. rating from 01 reviews

Last Updated: September 03, 2025

199 Software

List of Top Remote Support Software | Best Remote Support Tools

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Session Recording

Remote Access/Control

Remote Monitoring & Management

Unattended Access

Access Controls/Permissions

Collaboration Tools

Surveys & Feedback

Reporting/Analytics

Real-Time Notifications

File Sharing

Screen Sharing

Session Transfer

Diagnostic Tools

Chat/Messaging

Real-Time Chat

Real-Time Monitoring

Troubleshooting

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Remote Support Software that is:

eTEK Online is an advanced construction management software tailored for professionals in the construction industry. This comprehensive platform offers tools for project planning, resource management, budgeting, and scheduling, all in one user-friendly interface. By centralizing project data, eTEK Online enhances collaboration among team members, subcontractors, and stakeholders, ensuring everyone... Read more about eTEK Online

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

DualDesk is an innovative remote support software solution that enables IT professionals and support teams to provide efficient assistance to users from any location. This platform allows technicians to access and troubleshoot users' devices remotely, making it ideal for help desks and IT support teams. With features such as file transfer, remote desktop control, and session recording, DualDesk st... Read more about DualDesk

Free Trial

NA

Pricing Type

$250 Per user

Location

United States

Teamogy is an intuitive task management software designed to enhance team collaboration and streamline project workflows. It offers features such as task assignment, deadline tracking, priority setting, and progress monitoring, ensuring that projects stay on track and goals are met. Teamogy’s user-friendly interface allows team members to easily create, update, and manage tasks, fostering transp... Read more about Teamogy

Free Trial

Available

Pricing Type

$19 Per user

Location

NA

dualmon is an advanced remote desktop software designed to offer seamless and secure remote access to computers from any location. With dualmon, IT professionals, support teams, and individuals can remotely troubleshoot and manage devices, collaborate on projects, and transfer files between machines with ease. The software is equipped with features such as real-time screen sharing, file transfer, ... Read more about dualmon

Free Trial

Available

Pricing Type

$19 Per year

Location

United States

iOrderFoods is a unique remote support software designed specifically for the food service industry, providing restaurants, catering businesses, and food delivery services with a reliable tool to manage and troubleshoot their operations remotely. The platform enables food businesses to offer remote assistance to staff, resolve technical issues, and ensure smooth service delivery. With real-time co... Read more about iOrderFoods

Free Trial

NA

Pricing Type

$29.99 Per user

Location

United States

Rise Service Suite is a robust Remote Support Software designed to enhance customer service through effective remote assistance capabilities. Ideal for IT support teams and customer service departments, this software allows professionals to connect with clients seamlessly, providing timely resolutions to technical issues. With features like screen sharing, file transfer, and real-time chat, suppor... Read more about Rise Service Suite

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

WiseMo Remote Desktop is a comprehensive IT management software that provides secure remote access and control for IT support teams. Designed to assist with troubleshooting, software installations, and system management, WiseMo enables technicians to access and resolve issues on client devices from any location. The software includes features like file transfer, session recording, and multi-user a... Read more about WiseMo Remote Desktop

Free Trial

Available

Pricing Type

Contact Vendor

Location

Denmark

Nischint for Business is an innovative Remote Support Software tailored to help IT teams manage and resolve technical issues from afar. This tool provides seamless remote access, troubleshooting, and support for employees and customers, minimizing downtime and enhancing productivity. Nischint offers secure connections, ensuring data protection while remotely accessing devices. Its easy-to-use inte... Read more about Nischint for Business

Free Trial

Available

Pricing Type

$1.5 Per month

Location

United Arab Emirates

Remotely is a powerful remote support software designed to enable IT teams to provide assistance to users from anywhere in the world. This platform offers a comprehensive suite of tools for remote desktop access, troubleshooting, and real-time collaboration, ensuring that technical issues are resolved quickly and efficiently. With its user-friendly interface, Remotely allows support staff to conne... Read more about Remotely

Free Trial

Available

Pricing Type

$295 Per feautre

Location

United Kingdom

imMail is a versatile collaboration software designed to facilitate communication and teamwork across organizations of all sizes. The platform provides a secure and centralized location for team members to communicate, share files, and collaborate on projects in real time. imMail integrates various communication tools, including email, instant messaging, and video conferencing, ensuring that teams... Read more about imMail

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

XEOX is an advanced IT asset management software designed to help businesses track and manage their technology infrastructure efficiently. This platform provides a comprehensive solution for monitoring hardware, software, and network devices, ensuring that organizations have full visibility and control over their IT assets. XEOX enables businesses to keep track of asset lifecycles, including procu... Read more about XEOX

Free Trial

Available

Pricing Type

$1.5 Per month

Location

Austria

EVAN360 Remote Support Software is a comprehensive solution designed to help businesses provide remote assistance to customers and employees, regardless of their location. The software enables support teams to connect to devices, troubleshoot issues, and provide real-time solutions without needing to be physically present. EVAN360 supports screen sharing, file transfers, and remote desktop control... Read more about EVAN360

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

SimpleHelp is a robust remote support software that enables IT teams and service providers to offer remote assistance to clients and employees. This platform provides secure, reliable tools for accessing and troubleshooting remote devices, making it ideal for businesses with distributed teams or clients across multiple locations. SimpleHelp includes features like screen sharing, file transfer, and... Read more about SimpleHelp

Free Trial

Available

Pricing Type

$450 Per user

Location

United States

tele-LOOK is an advanced help desk software designed to streamline and optimize customer support and service operations for businesses of all sizes. It offers a comprehensive platform for managing customer inquiries, tracking support tickets, facilitating communication between support agents and customers, and analyzing support performance, ensuring efficient and effective customer service. tele-L... Read more about tele-LOOK

Free Trial

NA

Pricing Type

$95 Per user

Location

Germany

Jetdocs is an ITSM Software that assists IT teams in managing and improving service delivery. The platform offers tools for incident tracking, problem resolution, and change management, enabling teams to respond to issues efficiently. Jetdocs provides customizable workflows, allowing IT teams to align processes with organizational goals. The software’s reporting and analytics features help track... Read more about Jetdocs

Free Trial

Available

Pricing Type

Contact Vendor

Location

Canada

RemSupp is a Remote Support Software designed to help businesses provide IT assistance to users remotely. The platform enables technicians to access and troubleshoot remote devices, offering real-time support to end-users without the need for on-site visits. RemSupp supports a variety of devices, including desktops, laptops, and mobile devices, making it suitable for a wide range of industries. Th... Read more about RemSupp

Free Trial

Available

Pricing Type

$29 Per month

Location

Poland

WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks

Free Trial

Available

Pricing Type

$1 Per user

Location

United States

WorkHub Connect is an all-in-one team communication software that enables businesses to foster collaboration, improve productivity, and streamline communication across departments. Designed with the modern workplace in mind, WorkHub Connect integrates various communication channels such as messaging, video conferencing, file sharing, and task management into a single platform. This makes it easier... Read more about WorkHub Connect

Free Trial

Available

Pricing Type

$1 Per user

Location

United States

CoPointer is a comprehensive remote support software designed to provide businesses with the tools to assist and troubleshoot clients and employees from anywhere in the world. With CoPointer, support teams can remotely access devices, diagnose issues, and resolve technical problems in real-time, improving efficiency and reducing the need for in-person visits. The software offers features such as s... Read more about CoPointer

Free Trial

Available

Pricing Type

Contact Vendor

Location

Ukraine

Viewabo is a robust remote support software designed to enable businesses and IT support teams to troubleshoot, resolve issues, and assist customers from anywhere in the world. With Viewabo, users can securely connect to remote devices, whether desktops, laptops, or mobile devices, to provide technical support, perform diagnostics, or guide users through software issues. The software includes feat... Read more about Viewabo

Free Trial

Available

Pricing Type

Contact Vendor

Location

Taiwan

VISULOX is a remote support software designed to provide businesses with secure, real-time remote assistance for IT support and troubleshooting. The platform offers tools for remote desktop control, screen sharing, and file transfer, allowing support teams to assist customers and employees without being physically present. VISULOX includes features for session recording, detailed reporting, and re... Read more about VISULOX

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

Grypp is a sales enablement software designed to empower sales teams with the tools and resources they need to increase productivity, improve sales performance, and close more deals. The platform provides a centralized hub for managing sales content, training materials, and sales collateral, making it easier for sales representatives to access the resources they need during every stage of the sale... Read more about Grypp

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

AIVITEX is a customer support software that leverages artificial intelligence (AI) to provide businesses with efficient and automated solutions for handling customer inquiries and improving service delivery. The platform utilizes AI-powered chatbots and virtual assistants to engage with customers in real-time, providing instant responses to common questions, issues, and requests. This ensures quic... Read more about AIVITEX

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

PEEK & SPY is a remote support software that allows businesses and IT professionals to provide assistance to clients or employees remotely with ease. Designed for troubleshooting, diagnostics, and providing technical support from a distance, PEEK & SPY enables support agents to access computers, troubleshoot issues, and perform maintenance tasks without needing to be on-site. The software features... Read more about PEEK & SPY

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Pencil Spaces is an intuitive whiteboard software that enables users to brainstorm, collaborate, and visualize ideas in real time. Perfect for remote teams, educational institutions, and businesses looking to enhance creativity and problem-solving, Pencil Spaces offers a virtual canvas where users can draw, write, and organize their thoughts. With a variety of tools like sticky notes, shapes, and ... Read more about Pencil Spaces

Free Trial

Available

Pricing Type

$19 Per user

Location

United States

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Frequently Asked Questions

Remote Support Software enables IT teams and technicians to access, control, and troubleshoot devices from a remote location to provide real-time support and issue resolution.

IT departments, managed service providers (MSPs), customer support teams, help desks, and software vendors use it to assist users remotely.

It improves support efficiency, reduces downtime, eliminates the need for on-site visits, and provides faster issue resolution for remote or distributed users.

Key features include secure remote desktop access, multi-platform compatibility, session recording, file transfer, chat support, and integration capabilities.

If your team supports remote employees, customers, or devices across multiple locations, remote support software can significantly improve your support process.

Many platforms offer multi-user licenses, role-based access, and scalability for growing support teams or MSPs managing numerous clients.

Essential features include unattended access, real-time screen sharing, session management, user authentication, and clipboard syncing.

Yes, by reducing response time and resolving issues quickly, remote support software helps improve user experience and satisfaction.

Absolutely. It saves time, reduces travel costs, increases technician efficiency, and supports scalable IT service delivery.