Best Remote Support Software

Providing technical assistance from anywhere is now seamless with Remote Support Software. This powerful tool enables IT teams to access devices, troubleshoot issues, and resolve problems remotely in real-time. Whether for customer support or internal IT operations, a robust remote support tool eliminates geographical barriers, reduces downtime, and enhances service efficiency. A reliable remote support system comes equipped with features like secure remote access, multi-platform compatibility, and real-time session tracking. These capabilities allow businesses to assist users effectively while maintaining security and compliance. Advanced tools also include file sharing, screen recording, and integration with ticketing systems to optimize workflows. Selecting the best remote support software ensures that your organization delivers fast and reliable assistance whenever needed. Discover our carefully curated list of remote support tools to find the perfect solution for your business, enhancing productivity and user satisfaction effortlessly.
  • 4.5 avg. rating from 01 reviews

Last Updated: September 03, 2025

199 Software

List of Top Remote Support Software | Best Remote Support Tools

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Session Recording

Remote Access/Control

Remote Monitoring & Management

Unattended Access

Access Controls/Permissions

Collaboration Tools

Surveys & Feedback

Reporting/Analytics

Real-Time Notifications

File Sharing

Screen Sharing

Session Transfer

Diagnostic Tools

Chat/Messaging

Real-Time Chat

Real-Time Monitoring

Troubleshooting

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Remote Support Software that is:

IT Management Platform for MSPs & Businesses

ITarian Helpdesk is a robust IT management platform, tailored for Managed Service Providers (MSPs) and businesses. Its key strength lies in simplifying IT support and management through a centralized system. The software features an advanced ticketing system that efficiently organizes and prioritizes IT issues, ensuring prompt resolution. ITarian's remote monitoring and management capabilities all... Read more about ITarian

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Discover, prioritize and remediate vulnerabilities in a single solution to prevent security breaches and ransomware attacks.

Action1 is a cloud-based endpoint security and management software tailored for remote monitoring and management of corporate devices. Its primary feature is real-time endpoint visibility, allowing IT teams to monitor and manage devices anytime, anywhere. Action1 excels in automating IT tasks, such as software deployment and patch management, enhancing operational efficiency. The software ensures ... Read more about Action1

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

TurboMeeting is a versatile collaboration software that enables teams to communicate and collaborate effectively, regardless of location. The platform supports video conferencing, screen sharing, and file sharing, allowing users to connect in real-time for meetings and presentations. TurboMeeting offers a user-friendly interface, making it easy for participants to join meetings with just a click. ... Read more about TurboMeeting

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

LiteManager is a powerful IT management software designed to help organizations manage their IT infrastructure efficiently. The platform offers robust tools for remote desktop access, system monitoring, and IT support, ensuring that IT teams can respond to issues quickly. With its user-friendly interface, users can easily access remote computers, perform maintenance tasks, and provide technical su... Read more about LiteManager

Free Trial

Available

Pricing Type

$10 Per one-time

Location

United States

ilos is an innovative remote support software designed to help organizations provide effective technical assistance to users from any location. The platform offers comprehensive tools for screen sharing, remote control, and real-time communication, enabling support teams to resolve issues efficiently. With features such as intuitive interfaces, session recording, and integration with various custo... Read more about ilos

Free Trial

Available

Pricing Type

$50 Per feautre

Location

United States

Faveo Helpdesk is a robust help desk software solution designed to streamline customer support operations and enhance service delivery. It offers a comprehensive suite of tools for ticket management, including automated ticket routing, prioritization, and tracking, ensuring that customer inquiries are addressed promptly and efficiently. Faveo Helpdesk's intuitive interface allows support teams to ... Read more about Faveo Helpdesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

India

FixMe.IT is a cutting-edge remote support software designed to provide efficient and secure IT support for businesses of all sizes. This comprehensive platform offers features such as remote desktop access, file transfer, session recording, and multi-user support, ensuring that IT professionals can resolve technical issues quickly and effectively. FixMe.IT enables support teams to connect to clien... Read more about FixMe.IT

Free Trial

Available

Pricing Type

$32.5 Per month

Location

Canada

BitMeeting is a cutting-edge learning management system (LMS) software designed to facilitate online education and training. With its user-friendly interface, educators can create, manage, and deliver courses seamlessly. BitMeeting offers a range of features, including interactive content, quizzes, and assessment tools, ensuring an engaging learning experience for students. The platform supports r... Read more about BitMeeting

Free Trial

NA

Pricing Type

$194.71 Per month

Location

Italy

Surfly is a cutting-edge remote support software designed to facilitate real-time collaboration between support agents and customers. This innovative platform allows agents to see what users are experiencing on their screens, enabling them to provide instant assistance and guidance. With its user-friendly interface, Surfly integrates seamlessly with existing customer service tools, making it easy ... Read more about Surfly

Free Trial

Available

Pricing Type

$31 Per user

Location

Netherlands

MPA Tools is a comprehensive IT management software designed to help organizations streamline their IT operations and enhance productivity. This platform provides a range of features for managing IT assets, monitoring performance, and automating routine tasks. With its userfriendly interface, IT teams can easily track hardware and software inventories, manage user accounts, and ensure compliance w... Read more about MPA Tools

Free Trial

Available

Pricing Type

$200 Per year

Location

Canada

Deliver the Perfect Blend of Human & AI

Glia is an innovative live chat software designed to enhance customer communication and support across various channels. This platform offers a range of tools for live chat interactions, cobrowsing, and digital communication, ensuring seamless customer engagement. With Glia, users can easily connect with customers in realtime, answer inquiries, and provide assistance through an intuitive interface... Read more about Glia

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

HelpWire is a robust remote support software designed to enhance customer service and technical support capabilities for organizations. The platform offers features that allow support agents to connect with users in realtime, troubleshooting issues and providing assistance efficiently. With its userfriendly interface, HelpWire enables seamless communication through chat, video, and screen sharing,... Read more about HelpWire

Free Trial

NA

Pricing Type

$0 Per one-time

Location

Germany

AeroAdmin is a remote desktop software solution designed for seamless remote work, enabling users to control and access computers from any location. AeroAdmin supports remote troubleshooting, data sharing, and collaboration, making it ideal for IT support and remote teams. The software’s lightweight design requires no installation, allowing quick and easy setup for both personal and business use... Read more about AeroAdmin

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Supremo Remote Desktop is an easy-to-use remote support software that enables businesses and IT professionals to provide remote assistance to clients and employees. The platform offers secure, encrypted connections, allowing users to access and control remote desktops, troubleshoot issues, and perform system maintenance from any location. Supremo is lightweight and doesn’t require installation, ... Read more about Supremo Remote Desktop

Free Trial

Available

Pricing Type

$199 Per year

Location

Italy

baramundi Management Suite is a comprehensive IT Management Software designed to streamline and optimize the administration of IT assets, endpoints, and services within organizations of all sizes. This robust platform offers a wide range of features, including asset management, software deployment, patch management, remote control, and detailed reporting, ensuring that all aspects of IT management... Read more about baramundi Management Suite

Free Trial

Available

Pricing Type

$1 Per feautre

Location

United States

Abacus Private Cloud is an advanced remote work software designed to empower organizations with secure and flexible access to their applications and data. This platform provides a robust infrastructure that supports remote collaboration, ensuring that teams can work effectively from anywhere. With Abacus Private Cloud, users can access their desktop environments, applications, and files securely t... Read more about Abacus Private Cloud

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Apizee is a customer service software designed to enhance customer support through video and live chat capabilities. This innovative platform allows businesses to provide personalized customer service by offering real-time video calls and instant messaging, improving communication and resolving issues more efficiently. Apizee supports various industries, including retail, healthcare, and technical... Read more about Apizee

Free Trial

NA

Pricing Type

$50 Per month

Location

France

Librestream Onsight is a remote support software designed to help businesses provide on-the-spot assistance to field technicians and clients through live video streaming and augmented reality (AR) tools. By connecting remote users with experts in real-time, Librestream Onsight enables effective troubleshooting, maintenance, and training from any location. The software allows users to share their v... Read more about Librestream Onsight

Free Trial

Available

Pricing Type

$100 Per month

Location

Canada

PC-Duo is a powerful remote support software solution designed to provide secure, fast, and effective IT support to end users from any location. This platform allows IT professionals to access remote computers and troubleshoot issues without needing to be physically present, which helps reduce downtime and improve response times. With PC-Duo, IT teams can securely connect to remote devices, conduc... Read more about PC-Duo

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Aranda Virtual Support is a remote support software that enables businesses to provide real-time technical assistance to employees, customers, and clients. With Aranda Virtual Support, support teams can remotely troubleshoot issues, guide users through solutions, and access devices to resolve problems efficiently. The software offers features such as screen sharing, remote control, and chat functi... Read more about Aranda Virtual Support

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

InfoCision is a Call Center Software designed to streamline customer interactions and enhance support team productivity. The platform offers tools for call management, routing, and tracking, ensuring that customer inquiries are handled efficiently and promptly. InfoCision integrates with CRM systems to provide agents with relevant customer information in real-time, helping them resolve issues fast... Read more about InfoCision

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

XE aR is a powerful remote support software designed to provide businesses with seamless, real-time support for their clients or employees, regardless of location. With its augmented reality (AR) capabilities, XE aR takes traditional remote support to the next level by allowing support teams to visually guide users through technical issues. The software enables users to share their screens, captur... Read more about XE aR

Free Trial

NA

Pricing Type

$162 Per year

Location

France

One platform, limitless possibilities.

Thinfinity Remote Workspace is an advanced remote work software designed to enable organizations to provide secure access to applications and desktops from any location. This platform allows users to connect to their work environments using any device, including laptops, tablets, and smartphones, ensuring seamless remote access for employees. With Thinfinity, organizations can easily manage applic... Read more about Thinfinity Remote Workspace

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

RemoteOperator Helpdesk is a remote support software solution designed to provide businesses with an efficient way to deliver technical assistance to their customers or employees. The platform enables helpdesk teams to remotely access and troubleshoot devices, solve technical issues, and provide solutions without requiring on-site visits. RemoteOperator Helpdesk features an easy-to-use interface t... Read more about RemoteOperator Helpdesk

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

XE aR+ is an advanced remote support software that enables businesses to provide real-time assistance to clients or employees regardless of their physical location. Utilizing augmented reality (AR) technology, XE aR+ offers a unique and immersive support experience by allowing technicians to guide users through troubleshooting steps, repairs, and installations in real time. This software is ideal ... Read more about XE aR+

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

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Frequently Asked Questions

Remote Support Software enables IT teams and technicians to access, control, and troubleshoot devices from a remote location to provide real-time support and issue resolution.

IT departments, managed service providers (MSPs), customer support teams, help desks, and software vendors use it to assist users remotely.

It improves support efficiency, reduces downtime, eliminates the need for on-site visits, and provides faster issue resolution for remote or distributed users.

Key features include secure remote desktop access, multi-platform compatibility, session recording, file transfer, chat support, and integration capabilities.

If your team supports remote employees, customers, or devices across multiple locations, remote support software can significantly improve your support process.

Many platforms offer multi-user licenses, role-based access, and scalability for growing support teams or MSPs managing numerous clients.

Essential features include unattended access, real-time screen sharing, session management, user authentication, and clipboard syncing.

Yes, by reducing response time and resolving issues quickly, remote support software helps improve user experience and satisfaction.

Absolutely. It saves time, reduces travel costs, increases technician efficiency, and supports scalable IT service delivery.