Best Remote Support Software

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

Kaseya VSA is a powerful Remote Monitoring and Management (RMM) solution. The platform caters to the needs of IT professionals and service providers. This comprehensive platform empowers users to efficiently manage and monitor distributed IT environments from a centralized interface. Kaseya VSA streamlines tasks through automation, offering a range of features including patch management, endpoint ... Read more about Kaseya VSA

LogMeIn Rescue is a powerful remote IT support software designed to provide instant, secure, and trouble-free connections to devices anywhere in the world. Its strength lies in its ability to quickly and remotely diagnose and solve issues on various devices like computers, smartphones, and tablets. This makes it invaluable for support teams. A key feature is its intuitive interface that simplifies... Read more about LogMeIn Rescue

JumpCloud is a dynamic identity and access management software designed to streamline and secure user access across various systems and applications. It stands out with its Directory-as-a-Service feature, which centralizes and simplifies user management, regardless of location or device. JumpCloud offers a versatile single sign-on (SSO) capability, allowing users to access multiple tools with just... Read more about JumpCloud

AirDroid Business is a comprehensive mobile device management (MDM) solution tailored for Android devices, that excels in bridging the gap between remote device control and enterprise mobility. It stands out with its ability to remotely access, manage, and monitor Android devices, making it ideal for businesses with mobile workforces or deployed devices. Key features include remote control, screen... Read more about AirDroid Business

ConnectWise ScreenConnect is a robust remote support and access tool renowned for its efficiency and reliability. Its key feature is the ability to remotely control devices, making it invaluable for IT support and remote work scenarios. The software offers quick and secure connections, ensuring user safety and data privacy. ScreenConnect stands out with its customizable options, allowing users to ... Read more about ConnectWise ScreenConnect

IFS Cloud is a comprehensive enterprise resource planning (ERP) solution designed to help organizations manage their operations across various industries. The platform offers modules for finance, human resources, project management, and supply chain management, providing businesses with real-time insights into their performance. With its cloud-based architecture, IFS Cloud allows for easy integrat... Read more about IFS Cloud

Radmin is a comprehensive remote support software designed for IT professionals and organizations that require secure, real-time access to remote computers. It enables users to troubleshoot, control, and manage systems from anywhere in the world, significantly enhancing technical support capabilities. With high-level encryption and fast connection speeds, Radmin ensures secure and efficient remote... Read more about Radmin

IFS Field Service Management is an advanced service dispatch software designed to optimize field service operations for organizations. This platform offers comprehensive tools for managing service requests, scheduling technicians, and tracking job performance, ensuring efficient service delivery. With IFS Field Service Management, users can easily assign tasks to field technicians, monitor job pro... Read more about IFS Field Service Management

Zight, formerly known as CloudApp, is a dynamic Video Making Software designed to simplify the creation, editing, and sharing of professional-quality videos for businesses and creative professionals. It offers a comprehensive platform for capturing screen recordings, adding annotations, and editing video content with ease and precision. Key features include intuitive video editing tools, customiza... Read more about Zight (formerly CloudApp)

Splashtop is a leading remote support software that allows IT professionals to access and troubleshoot computers and devices from anywhere, enhancing support efficiency and response times. With its user-friendly interface, Splashtop enables technicians to connect to remote systems seamlessly, providing real-time support and problem resolution. The software supports high-definition audio and video,... Read more about Splashtop

MSP360 Connect is an advanced remote support software designed to help IT professionals provide efficient support to clients. This platform offers tools for remote desktop access, file transfer, and session recording, ensuring seamless troubleshooting and assistance. With its userfriendly interface, technicians can easily connect to client systems, resolve issues in realtime, and enhance customer ... Read more about MSP360 Connect

VNC Connect is a powerful remote support software that enables IT professionals and support teams to access and troubleshoot devices remotely. This platform facilitates secure connections between devices, allowing support staff to diagnose issues, provide assistance, and perform maintenance without needing to be physically present. VNC Connect features robust security protocols, including end-to-e... Read more about VNC Connect

DIg Remote Manager is a powerful remote support software designed to provide IT professionals with the tools they need to efficiently manage, troubleshoot, and support devices across various locations. By offering a secure and intuitive platform for remote access, DIg Remote Manager enables technicians to connect to desktops, laptops, servers, and mobile devices from anywhere, facilitating prompt ... Read more about Digi Remote Manager

UltraVNC is a robust remote support software that enables IT professionals to connect to and troubleshoot remote computers. The platform allows users to remotely access and control desktops, providing real-time support and resolving technical issues without needing to be physically present. UltraVNC supports file transfer, screen sharing, and chat functionalities, making it a versatile tool for IT... Read more about UltraVNC

Vuforia is a cutting-edge collaboration software platform that uses augmented reality (AR) to enhance team collaboration and productivity. By integrating AR into work processes, Vuforia allows teams to visualize, interact with, and share real-time 3D models, designs, and other digital assets, creating an immersive, interactive environment. Vuforia is especially beneficial for industries like engin... Read more about Vuforia

ManageEngine Access Manager Plus is a secure, remote support software designed to enhance IT support and streamline access management across organizations. It enables IT administrators to securely access remote servers, endpoints, and applications from a single platform, improving efficiency in troubleshooting and maintenance tasks. Access Manager Plus includes advanced security features like mult... Read more about ManageEngine Access Manager Plus

NOLA is a customer relationship management (CRM) software that enables businesses to manage interactions, track leads, and improve client engagement. The platform’s contact management features allow users to store and organize customer information in a centralized database, making it easy to access client details, track communication history, and enhance service quality. NOLA’s lead management... Read more about NOLA

SecureCRT is a robust remote support software designed to provide secure access to remote systems and support critical IT infrastructures. With its encrypted communication channels and multi-protocol support, SecureCRT allows IT professionals to securely manage remote systems, troubleshoot issues, and provide assistance to end-users from any location. The software supports SSH, Telnet, RDP, and ot... Read more about SecureCRT

Celtx is an all-in-one creative management software designed to help film, television, and media production teams collaborate more efficiently and streamline the production process from pre-production to post-production. With Celtx, users can create and edit scripts, plan scenes, manage schedules, and organize production resources all in one platform. The software supports scriptwriting, storyboar... Read more about Celtx

ManageEngine PAM360 is a comprehensive Managed Service Provider (MSP) software solution that helps organizations manage and secure privileged access to critical systems and sensitive data. The platform provides robust tools for managing privileged accounts, monitoring user activities, and enforcing security policies. PAM360 helps MSPs maintain the security and compliance of their clients' IT envir... Read more about ManageEngine PAM360

ManageEngine Password Manager Pro is an enterprise-grade password management solution designed for Managed Service Providers (MSPs) to securely manage privileged passwords and access controls. The software allows MSPs to centralize password management for IT teams, reducing the risk of unauthorized access to sensitive systems and applications. Password Manager Pro uses industry-standard encryption... Read more about ManageEngine Password Manager Pro

ManageEngine Remote Access Plus is a robust remote desktop software designed to facilitate IT support and troubleshooting by enabling remote access to endpoints in real-time. This platform allows IT teams and support technicians to securely access and control computers, servers, and other network devices from anywhere, ensuring prompt resolution of technical issues. With features like file transfe... Read more about ManageEngine Remote Access Plus

Take Control is an innovative help desk software solution that allows businesses to provide superior customer support by efficiently managing and resolving client issues. This platform offers an intuitive interface where users can create and track support tickets, assign tasks, and ensure timely resolution of problems. Take Control includes a robust ticketing system that categorizes, prioritizes, ... Read more about Take Control

Heimdal Remote Desktop is a reliable remote desktop software designed to help organizations manage remote connections and enhance productivity for their teams. This platform provides users with tools to access and control remote computers securely, enabling seamless collaboration and support. With Heimdal Remote Desktop, businesses can easily connect to employees’ machines, troubleshoot issues, ... Read more about Heimdal Remote Desktop