Best Remote Support Software

Providing technical assistance from anywhere is now seamless with Remote Support Software. This powerful tool enables IT teams to access devices, troubleshoot issues, and resolve problems remotely in real-time. Whether for customer support or internal IT operations, a robust remote support tool eliminates geographical barriers, reduces downtime, and enhances service efficiency. A reliable remote support system comes equipped with features like secure remote access, multi-platform compatibility, and real-time session tracking. These capabilities allow businesses to assist users effectively while maintaining security and compliance. Advanced tools also include file sharing, screen recording, and integration with ticketing systems to optimize workflows. Selecting the best remote support software ensures that your organization delivers fast and reliable assistance whenever needed. Discover our carefully curated list of remote support tools to find the perfect solution for your business, enhancing productivity and user satisfaction effortlessly.
  • 4.5 avg. rating from 01 reviews

Last Updated: September 03, 2025

199 Software

List of Top Remote Support Software | Best Remote Support Tools

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Session Recording

Remote Access/Control

Remote Monitoring & Management

Unattended Access

Access Controls/Permissions

Collaboration Tools

Surveys & Feedback

Reporting/Analytics

Real-Time Notifications

File Sharing

Screen Sharing

Session Transfer

Diagnostic Tools

Chat/Messaging

Real-Time Chat

Real-Time Monitoring

Troubleshooting

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Remote Support Software that is:

Professional Services Automation

Naverisk PSA (Professional Services Automation) is a robust, all-in-one solution developed primarily for IT service providers and MSPs (Managed Service Providers). It stands out with its powerful combination of both PSA and RMM (Remote Monitoring and Management) capabilities. This integration enables efficient management of IT infrastructure and proactive issue resolution. Key features include adv... Read more about Naverisk PSA

Free Trial

Available

Pricing Type

$110 Per month

Location

Afghanistan

Greenerbilling is an easy-to-use billing and invoicing software designed to simplify the financial processes of small businesses. It offers features for creating professional invoices, tracking payments, and managing customer accounts. Greenerbilling also supports automated payment reminders and recurring billing, making it a time-saving tool for businesses that handle regular billing cycles. The ... Read more about Greenerbilling

Free Trial

Available

Pricing Type

$0.99 Per user

Location

United States

Proxy Networks is a cutting-edge Remote Support Software designed to facilitate seamless and secure technical assistance for businesses and IT professionals. With its intuitive interface, Proxy Networks offers a comprehensive platform for providing remote troubleshooting, maintenance, and support services efficiently. The software supports features such as screen sharing, remote desktop access, an... Read more about Proxy Networks

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

DeskRoll is an innovative IT management software designed to streamline and optimize the operations of IT departments and service providers. The platform offers a comprehensive suite of tools including asset management, ticketing, network monitoring, and remote support. With DeskRoll, IT professionals can efficiently track and manage hardware and software assets, ensuring accurate inventory and li... Read more about DeskRoll

Free Trial

Available

Pricing Type

$3.25 Per month

Location

United States

Sygma Connect is a secure remote support software that enables IT teams and service providers to offer remote assistance to clients and employees. The platform provides tools for screen sharing, file transfers, and real-time communication, allowing support technicians to troubleshoot issues efficiently without being physically present. Sygma Connect’s secure encryption protocols ensure that remo... Read more about Sygma Connect

Free Trial

Available

Pricing Type

$19 Per month

Location

Italy

RemoteToPC is a reliable Remote Support Software designed to help IT professionals and businesses provide remote assistance to users efficiently. The platform offers tools for accessing and controlling remote computers, monitoring system health, and troubleshooting issues in real time. RemoteToPC features a secure connection protocol that ensures safe data transfer and access, making it ideal for ... Read more about RemoteToPC

Free Trial

Available

Pricing Type

$99 Per year

Location

United States

Naverisk is a comprehensive remote support software designed specifically for managed service providers (MSPs) and IT teams to streamline their support operations. This powerful platform allows technicians to remotely access and manage devices from anywhere, ensuring timely support for clients. With features like remote desktop control, monitoring, and alerting, Naverisk enhances IT efficiency and... Read more about Naverisk

Free Trial

Available

Pricing Type

Contact Vendor

Location

New Zealand

Median CoBrowse is a remote support software that enables businesses to provide real-time assistance to customers through secure co-browsing technology. With Median CoBrowse, customer service agents can see exactly what a customer is seeing on their screen, guiding them through processes or troubleshooting problems in real-time. This tool enhances the support experience by allowing agents to inter... Read more about Median CoBrowse

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

Chimpa is an IT management software that helps businesses streamline and optimize their technology infrastructure. With Chimpa, IT teams can easily manage networks, monitor devices, and track performance to ensure seamless operations. The software offers real-time alerts, helping IT administrators quickly identify and resolve potential issues before they become major problems. Chimpa’s dashboard... Read more about Chimpa

Free Trial

Available

Pricing Type

Contact Vendor

Location

Italy

VSight Remote is an innovative customer support software that allows businesses to provide remote assistance using augmented reality (AR) technology. This cutting-edge solution enables customer service agents to troubleshoot issues and guide customers in real-time through visual, interactive support. VSight Remote allows users to share their screen, annotate images, and provide step-by-step guidan... Read more about VSight Remote

Free Trial

Available

Pricing Type

$79 Per feautre

Location

Lithuania

Hallway is a remote support software solution designed to facilitate seamless troubleshooting and customer support for businesses. The platform allows support teams to remotely access and resolve issues on client systems, providing real-time assistance without the need for in-person visits. Hallway offers a range of features such as screen sharing, file transfer, and remote control, enabling suppo... Read more about Hallway

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Iperius Remote is a powerful remote support software that enables IT professionals, customer support teams, and technical staff to remotely access and troubleshoot computers, servers, and devices from anywhere in the world. With its secure, fast, and reliable connection, Iperius Remote makes it easy to provide real-time assistance, resolve technical issues, and manage systems remotely. The softwar... Read more about Iperius Remote

Free Trial

Available

Pricing Type

$8.39 Per month

Location

Italy

AweSun is a robust remote support software solution designed to provide businesses with a fast and secure way to offer remote assistance to clients and employees. Whether for IT support, troubleshooting, or customer service, AweSun allows support teams to connect to remote devices with just a few clicks. The software offers features such as file transfer, remote desktop control, screen sharing, an... Read more about AweSun

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

AssistBox is a remote support software that enables businesses to provide fast and effective customer service. With features like screen sharing, remote desktop control, and live chat, AssistBox allows support teams to resolve technical issues remotely, ensuring minimal disruption for users. The software supports a variety of devices and operating systems, making it easy to assist customers regard... Read more about AssistBox

Free Trial

NA

Pricing Type

Contact Vendor

Location

Turkey

Glartek is an augmented reality (AR) software designed to enhance industrial operations by providing immersive training, maintenance, and support experiences. The platform allows businesses to overlay real-time AR visuals onto physical equipment, helping technicians and workers perform tasks more accurately and efficiently. Glartek’s software provides step-by-step instructions and diagnostic too... Read more about Glartek

Free Trial

Available

Pricing Type

Contact Vendor

Location

Portugal

Secure Remote Worker is a powerful endpoint protection software designed to safeguard remote workers and their devices from cyber threats. With the increasing prevalence of remote work, businesses need robust security solutions to protect sensitive data, prevent data breaches, and secure devices from malicious attacks. Secure Remote Worker provides advanced protection features such as real-time th... Read more about Secure Remote Worker

Free Trial

NA

Pricing Type

Contact Vendor

Location

Ireland

VIRNECT Remote is a remote work software solution designed to enable businesses to manage their remote workforce effectively. With features like real-time video collaboration, document sharing, and remote troubleshooting, VIRNECT Remote ensures that teams can work together seamlessly regardless of location. The platform’s augmented reality (AR) capabilities allow technicians and field workers to... Read more about VIRNECT Remote

Free Trial

NA

Pricing Type

Contact Vendor

Location

South Korea

Plutomen Connect is an augmented reality (AR) software platform designed to help businesses create interactive and immersive AR experiences for their customers and employees. With Plutomen Connect, businesses can integrate AR into their marketing campaigns, product demos, training programs, and customer service initiatives. The platform enables companies to create AR-based content such as 3D model... Read more about Plutomen Connect

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Remote eye is a state-of-the-art remote support software designed to enable businesses to provide efficient and effective technical support to their clients and employees. The platform offers comprehensive tools for remote desktop access, troubleshooting, and issue resolution, ensuring that support teams can address technical problems swiftly and accurately. With features such as secure remote con... Read more about Remote eye

Free Trial

Available

Pricing Type

$10 Per user

Location

Spain

Bugpilot is a remote support software designed to streamline customer support for tech products by enabling real-time assistance and troubleshooting. With Bugpilot, support teams can diagnose issues on users’ devices, provide live guidance, and remotely access user screens to fix problems directly. This software captures detailed bug reports with essential diagnostics, including system spec... Read more about Bugpilot

Free Trial

Available

Pricing Type

$9 Per user

Location

Italy

Keyland 4INDUST REMOTE is a remote support software solution designed to help businesses provide technical assistance and troubleshoot issues with their devices, machines, and systems from anywhere. The platform enables support teams to remotely access and control machines, perform diagnostics, and resolve technical problems without the need for on-site visits. Keyland 4INDUST REMOTE offers high-q... Read more about Keyland 4INDUST REMOTE

Free Trial

NA

Pricing Type

Contact Vendor

Location

Spain

Admin By Request is a machine learning software designed to enhance IT security by managing user permissions and controlling administrative access. This platform helps organizations reduce risk by limiting privileged access, ensuring that users have only the permissions necessary for their roles. Admin By Request’s machine learning algorithms analyze user behavior, identifying potential security... Read more about Admin By Request

Free Trial

NA

Pricing Type

Contact Vendor

Location

New Zealand

ThinKiosk is a business continuity software designed to help organizations maintain operational resilience during unexpected disruptions. The platform allows IT teams to deliver a secure virtual desktop environment to employees, ensuring that critical applications and data remain accessible, even in remote work scenarios. ThinKiosk supports the conversion of existing devices into virtual endpoints... Read more about ThinKiosk

Free Trial

NA

Pricing Type

Contact Vendor

Location

Ireland

etrack1 is your partner

etrack1 is an advanced customer service software designed to enhance the customer experience by providing efficient and responsive support across multiple channels. This platform allows businesses to manage customer inquiries, track service requests, and respond to complaints in a timely manner. With features like ticket management, automated workflows, and real-time chat support, etrack1 streamli... Read more about etrack1

Free Trial

NA

Pricing Type

$80 Per user

Location

Denmark

FlexxClient is an IT management software solution designed to simplify the management and support of end-user devices, networks, and IT systems. The platform enables businesses to monitor, secure, and maintain their IT infrastructure with minimal effort. FlexxClient offers tools for remote device management, software deployment, and security patching, allowing IT teams to maintain full control ove... Read more about FlexxClient

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

No buyer guide found.

Frequently Asked Questions

Remote Support Software enables IT teams and technicians to access, control, and troubleshoot devices from a remote location to provide real-time support and issue resolution.

IT departments, managed service providers (MSPs), customer support teams, help desks, and software vendors use it to assist users remotely.

It improves support efficiency, reduces downtime, eliminates the need for on-site visits, and provides faster issue resolution for remote or distributed users.

Key features include secure remote desktop access, multi-platform compatibility, session recording, file transfer, chat support, and integration capabilities.

If your team supports remote employees, customers, or devices across multiple locations, remote support software can significantly improve your support process.

Many platforms offer multi-user licenses, role-based access, and scalability for growing support teams or MSPs managing numerous clients.

Essential features include unattended access, real-time screen sharing, session management, user authentication, and clipboard syncing.

Yes, by reducing response time and resolving issues quickly, remote support software helps improve user experience and satisfaction.

Absolutely. It saves time, reduces travel costs, increases technician efficiency, and supports scalable IT service delivery.