Top TruRating Alternatives & Competitors

Finding the right software for your business can be challenging, and while TruRating is a popular choice, it may not be the perfect fit for everyone. If you're exploring TruRating alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to TruRating and discover the ideal solution tailored to your needs.

TruRating is also listed in these categories:

Last Updated: September 22, 2025

Popular Alternative Software

Survicate

Survicate

   (4.0)

$99 Per month

CallVU

CallVU

$130 Per year

Freshdesk

Freshdesk

$999 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

All Competitors and Alternatives to TruRating

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can distribute surveys across various channels, monitor response rates, and analyze data through robust reporting features. Meda... Read more about Medallia Experience Cloud

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Questback is a versatile customer experience software focused on helping businesses understand and improve customer satisfaction. With robust survey tools, Questback enables companies to gather feedback across multiple touchpoints, analyze trends, and make informed decisions to enhance customer loyalty. The platform offers customizable templates, real-time analytics, and automated reporting, allow... Read more about Questback

Free Trial

Available

Pricing Type

$2500 Per year

Location

Norway

ReviewInc is a comprehensive review management software designed to help businesses enhance their online reputation and customer engagement. This platform offers a suite of tools for monitoring customer feedback, soliciting reviews, and analyzing sentiment across multiple platforms. With its user-friendly interface, businesses can easily track reviews, respond to customer feedback, and generate re... Read more about ReviewInc

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

SightMill is an innovative survey software that enables organizations to gather valuable feedback from customers and employees. With its easy-to-use interface, users can create customized surveys quickly, choosing from various question types and design templates. SightMill supports multiple distribution channels, including email and social media, ensuring maximum reach and participation. The softw... Read more about SightMill

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

The most comprehensive online survey tool and experience management platform

Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is user-friendly, with drag-and-drop survey creation and a variety of customizable templates. Sogolytics provides robust dat... Read more about Sogolytics

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

Try AI Survey Creator and Start Your Research in Minutes

Startquestion is a survey creation tool designed for gathering and analyzing feedback efficiently. It enables users to create a variety of surveys, quizzes, and forms with ease. The platform offers customizable templates, making it quick to design surveys tailored to specific needs. Startquestion supports various question types, allowing for diverse data collection. Its user-friendly interface sim... Read more about Startquestion

Free Trial

14 Days

Pricing Type

$79 Per month

Location

Poland

Online survey tool & questionnaire software.

SurveyLab is a professional survey software that caters to creating, sending, and analyzing online surveys. Its user-friendly interface allows for easy crafting of surveys, tailored to specific needs. The tool supports various question types, including multiple-choice and open-ended, enhancing survey versatility. Real-time results tracking is a key feature, providing instant insights into responde... Read more about SurveyLab

Free Trial

14 Days

Pricing Type

$49 Per month

Location

Poland

Unified CX platform to grow your brand

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, cateri... Read more about SurveySparrow

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

United States

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like multiple-choice and Likert scales, and the ability to add logic to surveys for more relevant questioning. Survicate allow... Read more about Survicate

Free Trial

Available

Pricing Type

$99 Per month

Location

Poland

People-Friendly Forms and Surveys

Typeform is an interactive form-building tool that specializes in creating engaging and user-friendly forms, surveys, and quizzes. It stands out for its intuitive interface, allowing users to create forms that feel like a conversation. This approach helps in getting higher response rates. Typeform offers a variety of question types, from simple multiple-choice to complex logic jumps, making it ver... Read more about Typeform

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

Website Heatmaps & Behavior Analytics Tools

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and fee... Read more about Hotjar

Free Trial

15 Days

Pricing Type

$32 Per month

Location

United States

XEBO.ai is a customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. Using AI-powered sentiment analysis, XEBO.ai can quickly identify trends and uncover insights from customer reviews, surveys, and support interactions. The platform aggregates data from multiple channels, providing businesses with a 360-degree view of customer satisfac... Read more about XEBO.ai

Free Trial

Available

Pricing Type

$25 Per year

Location

India

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Enterprise Online Survey Software & Tools

Alchemer Survey, formerly known as SurveyGizmo, is a versatile and user-friendly tool for creating surveys and collecting data. This software stands out for its ability to tailor surveys to fit any need, whether for customer feedback, market research, or employee engagement. Alchemer Survey offers a range of question types, from multiple-choice to open-ended responses, making it easy to gather div... Read more about Alchemer

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Leading Review Management & Messaging Platform for Local Businesses

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

FAQs About TruRating Alternatives

Some of the best alternatives to TruRating include Typeform, XM for Customer Experience, Hotjar, Alchemer, Medallia Experience Cloud, Questback, Sogolytics, Birdeye, SurveySparrow, Survicate, SurveyLab, ReviewInc, Startquestion, SightMill and XEBO.ai. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to TruRating , such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Typeform, XM for Customer Experience, Hotjar, Alchemer, Questback, Sogolytics, Birdeye, SurveySparrow, Survicate, SurveyLab, Startquestion, SightMill and XEBO.ai (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to TruRating can consider Typeform, XM for Customer Experience, Hotjar, Alchemer, Medallia Experience Cloud, Questback, Sogolytics, Birdeye, SurveySparrow, Survicate, SurveyLab, ReviewInc, Startquestion, SightMill and XEBO.ai. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to TruRating can explore Typeform, Hotjar, Alchemer, Sogolytics, Birdeye, SurveySparrow, Survicate, SurveyLab and Startquestion. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to TruRating include Typeform, XM for Customer Experience, Hotjar, Alchemer, Medallia Experience Cloud, Questback, Sogolytics, Birdeye, SurveySparrow, Survicate, SurveyLab, ReviewInc, Startquestion, SightMill and XEBO.ai. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most TruRating alternatives provide mobile apps for iOS and Android. Options like XM for Customer Experience, Medallia Experience Cloud, Sogolytics, Birdeye, SurveySparrow, Survicate, SurveyLab, ReviewInc and XEBO.ai offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while TruRating offers a streamlined approach to gathering customer feedback through point-of-sale interactions, businesses should consider alternatives like Birdeye and Typeform for their versatile survey capabilities. Platforms such as SurveySparrow and Hotjar excel in user experience insights, while Medallia Experience Cloud and Alchemer provide robust analytics for deeper customer understanding. Each alternative, including Sogolytics and Survicate, presents unique features tailored to specific needs. Ultimately, the choice depends on a company’s objectives, budget, and desired customer engagement strategy, ensuring they select the best fit for enhancing customer experience.