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Last Updated: September 06, 2025
Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX
ICR Evolution is a cutting-edge call center software designed to enhance customer service and streamline operations for call centers. It offers a range of features, including automatic call distribution, interactive voice response (IVR), and real-time call monitoring, helping businesses deliver efficient and effective support. ICR Evolution’s advanced analytics and reporting tools provide detail... Read more about ICR Evolution
InConnect is a state-of-the-art patient engagement software designed to improve communication and interaction between healthcare providers and patients. This platform facilitates seamless communication through various channels, including messaging, video consultations, and appointment scheduling, ensuring that patients have access to the information and support they need. InConnect also offers per... Read more about InConnect
JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall
Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9
MaxContact is an advanced auto dialer software designed to enhance outbound calling efficiency for sales and telemarketing teams. This platform automates the dialing process, allowing agents to focus on engaging with prospects rather than manually dialing numbers. With its user-friendly interface, MaxContact enables organizations to configure calling campaigns, set calling schedules, and manage le... Read more about MaxContact
Nextiva Contact Center is a cloud-based call center solution designed to streamline customer service operations and enhance customer experiences. It offers features like intelligent call routing, interactive voice response (IVR), and omnichannel support, including voice, email, chat, and social media interactions. The software provides real-time analytics and reporting tools that help businesses m... Read more about Nextiva Contact Center
SparkTG VCC is an advanced telephony software solution designed for businesses seeking to enhance their communication capabilities. Offering a suite of features that integrate seamlessly with existing systems, SparkTG VCC enables organizations to manage voice calls, video conferencing, and messaging from a single platform. Its intuitive user interface simplifies the management of communication wor... Read more about SparkTG VCC
UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET
VoIP.ms is a versatile VoIP (Voice over Internet Protocol) software that provides businesses with an affordable, flexible solution for managing voice communications. This software enables users to make and receive calls over the internet rather than traditional phone lines, reducing communication costs while maintaining high-quality service. VoIP.ms offers a wide range of features, including call ... Read more about VoIP.ms
wolkvox is a cloud-based contact center solution designed to enhance customer service operations. It supports multiple channels, enabling communication through phone, email, chat, and social media. The software offers an Interactive Voice Response (IVR) system, guiding customers for efficient service. It includes an automatic call distributor for effective call routing. Wolkvox features real-time ... Read more about wolkvox
XCALLY is a powerful call center software designed to enhance customer service and streamline operations for contact centers. This platform offers comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and optimizing agent productivity. With its intuitive interface, XCALLY allows supervisors to monitor real-time call data, manage queues, and assign agents to spe... Read more about XCALLY
ClearTouch Operator is an advanced auto dialer software designed to optimize and streamline outbound calling campaigns for businesses. With ClearTouch Operator, organizations can automate the dialing process, increasing call efficiency and maximizing agent productivity. The software offers intelligent dialing modes such as predictive, power, and preview dialing, ensuring optimal call connection ra... Read more about ClearTouch Operator
DialShree is not just a call center software, it is a complete omnichannel contact center solution. Build smartly to meet the communication needs of all types. Unified Telecom Solutions for corporates & enterprises to improve CX. Our omnichannel communication products are right-fit for the organizations looking for improved Customer Satisfaction & Profitability. Read more about DialShree
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.