Best Online Issue Tracking Software

In an always-connected world, many businesses prefer issue tracking software solutions that require no local installation. Below, you’ll find top online issue tracking software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.6 avg. rating from 03 reviews

Last Updated: October 01, 2025

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257 Software

Popular Picks in Issue Tracking Software

BugHerd

BugHerd

$50 Per month

Jira

Jira

$7.53 Per month

ClickUp

ClickUp

   (5.0)

$7 Per month

GitHub

GitHub

$3.67 Per month

List of Top Web-Based Issue Tracking Software

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C2-ITSM is a robust time tracking software designed specifically for IT service management environments. This platform enables organizations to monitor time spent on various tasks, projects, and incidents, providing valuable insights into resource allocation and productivity. With its intuitive interface, users can easily log hours, categorize activities, and generate reports that showcase team pe... Read more about C2-ITSM

Free Trial

NA

Pricing Type

$44 Per user

Location

Canada

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Israel

Request Tracker (RT) is a versatile task management software designed to streamline ticketing and workflow processes for organizations of all sizes. As an open-source solution, RT offers customizable workflows, allowing teams to manage and prioritize requests efficiently. Its robust features include automated ticket routing, detailed reporting, and integration with various communication tools, enh... Read more about Request Tracker

Free Trial

Available

Pricing Type

$125 Per month

Location

United States

Your #1 User Feedback Platform

Usersnap is a dynamic visual feedback and bug-tracking tool that revolutionizes the collaboration between development teams and clients. Acting as a virtual communication bridge, Usersnap simplifies the feedback process by allowing users to capture and annotate screenshots directly on the web page. This visual approach provides crystal-clear context for developers, expediting issue resolution. The... Read more about Usersnap

Free Trial

15 Days

Pricing Type

$39 Per month

Location

Austria

Quality Control is a dedicated issue tracking software designed to help organizations effectively manage and resolve quality-related challenges across various industries. This platform provides a centralized system for documenting defects, tracking corrective actions, and monitoring progress to ensure timely resolutions. With its user-friendly interface, team members can easily categorize issues, ... Read more about Quality Control

Free Trial

NA

Pricing Type

$69 Per feautre

Location

United States

Arena QMS is a sophisticated compliance software designed to help organizations manage quality and compliance processes effectively. This platform provides a comprehensive suite of tools for document control, change management, and regulatory compliance, ensuring that organizations meet industry standards. With its user-friendly interface, quality managers can easily create and manage quality docu... Read more about Arena QMS

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Error Logging & Tracking Service for Software Teams

Rollbar is a powerful error-tracking and monitoring platform that stands as a cornerstone for developers committed to delivering high-quality software. Functioning as a vigilant sentinel, Rollbar detects and reports errors in real-time, enabling development teams to diagnose and resolve issues swiftly. The platform's intuitive dashboard provides a comprehensive overview of error trends and impacts... Read more about Rollbar

Free Trial

Available

Pricing Type

$15.83 Per month

Location

United States

Empowers mobile teams to monitor, prioritize, and debug performance and stability issues.

Instabug is a powerful in-app feedback and bug-reporting platform that empowers app developers to enhance user satisfaction and app performance. Serving as a direct communication channel, Instabug allows users to submit feedback and report bugs seamlessly within the app interface. The platform excels in providing comprehensive bug reports, including detailed device information and user steps, stre... Read more about Instabug

Free Trial

14 Days

Pricing Type

$249 Per month

Location

United States

EthicsPoint is a robust issue-tracking software designed to help organizations manage complaints, misconduct reports, and compliance issues efficiently. It streamlines the reporting process, ensuring anonymity and confidentiality, which encourages employees to raise concerns without fear. The software enables administrators to track, investigate, and resolve issues systematically, reducing risks a... Read more about EthicsPoint

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Freedcamp Issue Tracker is a versatile issue tracking software designed to help teams manage and resolve project-related issues efficiently. This platform offers a range of features, including bug tracking, task management, collaboration tools, and reporting, ensuring that all project issues are documented, prioritized, and addressed promptly. Freedcamp Issue Tracker provides an intuitive interfac... Read more about Freedcamp Issue Tracker

Free Trial

Available

Pricing Type

$8 Per month

Location

United States

EV Service Manager is a robust help desk software solution designed to enhance customer support and streamline service management for businesses. This comprehensive platform allows organizations to manage service requests, track issues, and resolve customer inquiries efficiently. With its intuitive interface, users can easily log and categorize support tickets, assign them to team members, and mon... Read more about EV Service Manager

Free Trial

Available

Pricing Type

$999 Per year

Location

United States

ZenHub is an innovative project management software tailored for development teams using GitHub. It integrates seamlessly with GitHub’s interface, enabling teams to manage projects without switching between multiple tools. ZenHub provides a range of features such as task boards, sprint planning, and burndown charts, allowing teams to visualize their workflows and track progress effectively. The ... Read more about ZenHub

Free Trial

Available

Pricing Type

$8.33 Per user

Location

Canada

ScriptRunner for Jira is an advanced agile project management tools software designed to help teams enhance their collaboration and streamline project workflows. This powerful platform offers features such as automation, custom scripts, and reporting tools, enabling organizations to optimize their project management processes. With its userfriendly interface, teams can easily create custom workflo... Read more about ScriptRunner for Jira

Free Trial

Available

Pricing Type

$10 Per user

Location

United Kingdom

InvGate Service Desk is a cutting-edge IT service management (ITSM) software renowned for its user-friendly interface and innovative features. Its standout functionality is the interactive, visual ticketing system, which not only simplifies issue tracking but also enhances user engagement. The software boasts robust problem and change management modules, streamlining complex IT processes. A key fe... Read more about InvGate Service Desk

Free Trial

30 Days

Pricing Type

$17 Per month

Location

Argentina

SpiraTest is an advanced quality management software designed to streamline the testing and quality assurance process for software development teams. This platform provides a comprehensive suite of tools for test case management, defect tracking, and reporting, enabling teams to enhance collaboration and ensure high-quality software delivery. With SpiraTest, users can easily create and organize te... Read more about SpiraTest

Free Trial

Available

Pricing Type

$36.66 Per user

Location

United States

Intelex EHS Software is a comprehensive environmental, health, and safety management solution designed to help organizations streamline compliance and improve workplace safety. This powerful platform offers a suite of tools for incident reporting, risk assessment, and regulatory compliance tracking, ensuring that organizations can effectively manage EHS risks. With its user-friendly interface, Int... Read more about Intelex EHS Software

Free Trial

Available

Pricing Type

$49 Per month

Location

Canada

Achieve your sustainability and operational risk goals

SpheraCloud is a powerful quality management software designed to help organizations enhance their compliance, quality assurance, and risk management processes. This platform offers a userfriendly interface that enables users to manage quality documentation, conduct audits, and track nonconformance issues efficiently. With features for risk assessment and mitigation, SpheraCloud ensures that organ... Read more about SpheraCloud

Free Trial

Available

Pricing Type

$0.01 Per feautre

Location

United States

Explore ticketing and live chat solutions that simplify workflows, improve customer satisfaction, and make agents' lives easier.

TeamSupport is a customer support software designed to help businesses manage client interactions and support tickets more effectively. It enables teams to collaborate on resolving customer issues by providing a shared view of customer data and interactions. Key features include ticket management, which organizes and prioritizes customer inquiries, and a knowledge base that helps customers find an... Read more about TeamSupport

Free Trial

Available

Pricing Type

$45 Per month

Location

United States

A modern, simple, and blazingly fast way to collaborate – bring knowledge, docs, and projects together in one place.

Nuclino is a cloud-based team collaboration software that simplifies knowledge sharing and project management. It offers a clean, minimalistic interface for creating and organizing content in a collaborative workspace. Key features include real-time editing and commenting, enabling team members to work together seamlessly. Nuclino supports the creation of visual graphs to display how pages are int... Read more about Nuclino

Free Trial

14 Days

Pricing Type

$5 Per month

Location

Germany

All-in-One CRM - Marketing, Sales & Support Software

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

Free Trial

Available

Pricing Type

$12.74 Per month

Location

United States

AI-powered Omnichannel CX and Support Platform

Simplify360 is a powerful and user-friendly social media management software that simplifies the complexities of online brand management. With its intuitive interface, it offers a comprehensive suite of tools for monitoring, analyzing, and engaging with your audience across various social media platforms. You can effortlessly track mentions, analyze sentiment, and gather valuable insights to make ... Read more about Simplify360

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Agile Central is a robust project management software designed to help teams plan, execute, and monitor their projects effectively. The platform offers a suite of tools for managing project timelines, resources, and deliverables, enabling organizations to enhance collaboration and improve project outcomes. With its intuitive interface, Agile Central allows users to create project plans, track prog... Read more about Agile Central

Free Trial

Available

Pricing Type

$8 Per user

Location

Germany

USU Knowledge Management is a robust platform designed to streamline the organization, storage, and retrieval of information within businesses. It empowers teams to capture valuable knowledge, promote collaboration, and enhance decision-making processes through intuitive tools for document management, content sharing, and advanced search functionality. With its user-friendly interface, USU Knowled... Read more about USU Knowledge Management

Free Trial

Available

Pricing Type

$10 Per user

Location

Germany

Giva is a robust help desk software designed to enhance customer support and streamline service management for organizations. This platform offers a comprehensive suite of tools for ticketing, incident tracking, and reporting, enabling teams to manage customer inquiries efficiently. With Giva, users can create customizable workflows, prioritize support tickets, and ensure timely resolutions, impro... Read more about Giva

Free Trial

Available

Pricing Type

$49 Per user

Location

United States

Electric AI is a cutting-edge IT management software designed to streamline and automate IT operations for businesses. The platform provides a centralized hub for managing all aspects of IT support, from ticketing to asset management. With Electric AI, organizations can easily track and resolve IT issues in real-time, ensuring minimal disruption to business operations. The software utilizes artifi... Read more about Electric AI

Free Trial

NA

Pricing Type

$5000 Per user

Location

United States

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