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Best Online Issue Tracking Software - Page 2

In an always-connected world, many businesses prefer issue tracking software solutions that require no local installation. Below, you’ll find top online issue tracking software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.6 average rating from 340 reviews
Last Updated: October 09, 2026
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Complete Product Directory

List of Top Web-Based Issue Tracking Software - Page 2

Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Issue Tracking Software Products 26–50

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#26

BOSSDesk

🏆 SW Recommended

IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.

★★★★☆ 4.8 (2 Reviews)
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Overview

Government agencies and universities aren't usually the customers vendors highlight first, but that's exactly where BOSSDesk has built a lot of its reputation, municipalities, K12 districts, and healthcare organizations that need serious ITSM without a massive enterprise price ta...

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Free Trial14 Days Starting Price$69 Per month HeadquartersUnited States
#27

ClickUp

🏆 SW Recommended

Software that replaces all software

★★★★☆ 4.6 (36 Reviews)
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Overview

Managing multiple projects, tasks, conversations, and documents across different tools often creates confusion and slows down productivity. ClickUp solves this challenge by bringing work planning, collaboration, and execution into one organised digital workspace. It allows teams...

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Free TrialAvailable Starting Price$9 Per month HeadquartersUnited States
#28

ServiceNow Customer Service Management

🏆 SW Recommended

Customer Service Management (CSM)

★★★★☆ 4.6 (2 Reviews)
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Overview

Most CRM tools were originally built for sales, and customer service just got bolted on afterward. ServiceNow took the opposite path with Customer Service Management, or CSM, building it from the ground up to move beyond a traditional CRM by connecting support directly with the o...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#29

Sentry

Analyze. Shrink. Done.

★★★★☆ 4.6 (2 Reviews)
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Overview

Fix bugs before they become business problemsFor development teams building digital products, understanding where code fails in the real world is mission critical. Sentry is an application monitoring platform that helps engineers detect, diagnose, and resolve errors with precisio...

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Free TrialAvailable Starting Price$29 Per month HeadquartersUnited States
#30

Wix

🏆 SW Recommended

Create a website without limits

★★★★☆ 4.6 (14 Reviews)
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Overview

Wix is a user-friendly website-building platform that empowers individuals and businesses to create professional-looking websites without coding skills. With its drag-and-drop interface, users can easily customize templates, add content, and design layouts. Wix offers a range of...

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Free TrialNA Starting Price₹1,800 Per month HeadquartersIsrael
#31

HappyFox Help Desk

🏆 SW Recommended

Optimize Your Workflow with Advanced Help Desk Management Software

★★★★☆ 4.6 (10 Reviews)
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Overview

Support software either wins on features or wins on ease of use, rarely both. HappyFox has spent years trying to land in the middle of that trade off.The core is a ticketing system built to pull requests from email, chat, phone, and social media into one queue, but what people ac...

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Free TrialNA Starting Price$24 Per month HeadquartersUnited States
#32

Jira

🏆 SW Recommended

Issue & Project Tracking Software

★★★★☆ 4.5 (94 Reviews)
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Overview

Jira from Atlassian is a popular project management tool widely used in app development. It facilitates collaboration among development teams, helping streamline the entire development lifecycle. In Jira, tasks are organized and tracked through customizable boards, making it easy...

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Free Trial14 Days Starting Price$7.53 Per month HeadquartersUnited States
#33

Helply (formerly Groove)

The AI-Native B2B Support Platform.

★★★★☆ 4.5 (2 Reviews)
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Overview

Per-seat pricing has quietly become the thing every support team resents about their helpdesk. Add an agent, add a sales rep who occasionally jumps in, and the bill climbs regardless of whether that person touches ten tickets or a thousand. Helply, the rebrand of the former Groov...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#34

MantisBT

🏆 SW Recommended

Popular free web-based bug tracking system

★★★★☆ 4.5 (2 Reviews)
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Overview

MantisBT, an open-source issue tracking system, is a reliable tool for managing and tracking software development issues. As a user-friendly platform, MantisBT facilitates seamless collaboration by allowing teams to create, track, and resolve issues efficiently. Its straightforwa...

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Free TrialNA Starting PriceFree HeadquartersRussia
#35

PractiTest

🏆 SW Recommended

Are we Ready to release?

★★★★☆ 4.5 (2 Reviews)
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Overview

PractiTest is a powerful quality management software designed to help organizations streamline their testing and quality assurance processes. The platform provides tools for test case management, requirement tracking, and defect management through an intuitive interface. Users ca...

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Free TrialAvailable Starting Price$54 Per month HeadquartersIsrael
#36

UseResponse

Implement multi-channel customer support software with powerful tools to reduce support time

★★★★☆ 4.5 (2 Reviews)
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Overview

UseResponse is a comprehensive customer support and feedback system tailored for businesses seeking to enhance customer engagement and service. Its standout feature is the all-in-one feedback tool, which consolidates customer suggestions, questions, and problems, fostering an int...

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Free Trial14 Days Starting Price$49 Per month HeadquartersUnited States
#37

Userback

Collect user feedback and fix bugs 10x faster

★★★★☆ 4.5 (2 Reviews)
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Overview

Userback is a visual feedback and approval tool that helps product teams capture actionable insights directly from users, stakeholders, and testers. It enables teams to collect annotated screenshots, screen recordings, and in-browser feedback without interrupting user workflows,...

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Free Trial14 Days Starting Price$49 Per month HeadquartersAustralia
#38

OTRS

The leading solution for your service management needs

★★★★☆ 4.5 (1 Reviews)
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Overview

OTRS has been around long enough that a lot of the organizations using it today started with it decades ago, and it still shows in how deeply configurable the platform is. Rather than trying to be one thing, it stretches across customer service, IT service management, HR, office...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersGermany
#39

EV Service Manager

★★★★☆ 4.5 (1 Reviews)
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Overview

EV Service Manager is a robust help desk software solution designed to enhance customer support and streamline service management for businesses. This comprehensive platform allows organizations to manage service requests, track issues, and resolve customer inquiries efficiently....

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Free TrialAvailable Starting Price$999 Per year HeadquartersUnited States
#40

DoneDone

Cover your projects & customer support in one place.

★★★★☆ 4.5 (1 Reviews)
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Overview

DoneDone is a robust issue-tracking and project management platform built to simplify task handling and team collaboration. It enables teams to create, monitor, and resolve issues efficiently through a clean and easy-to-use interface. The platform provides a centralized view of t...

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Free Trial14 Days Starting Price$45 Per month HeadquartersUnited States
#41

ServicePRO

★★★★☆ 4.5 (1 Reviews)
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Overview

ServicePRO is a comprehensive Productivity Software designed to help businesses optimize their service delivery and improve operational efficiency. It offers tools for service management, work order tracking, and customer relationship management, enabling organizations to streaml...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#42

Bugasura

# 1 Quality Platform that drives img Business Growth

★★★★☆ 4.5 (1 Reviews)
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Overview

Bugasura, an advanced bug tracking and project management tool, proves to be an valuable asset for development teams striving for efficiency. This web-based platform can simplify the bug reporting and resolution process by offering a centralized space for collaboration. Bugasura...

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Free TrialNA Starting PriceContact Vendor HeadquartersIndia
#43

Naverisk

Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation suite.

★★★★☆ 4.5 (1 Reviews)
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Overview

Naverisk is a comprehensive remote support software designed specifically for managed service providers (MSPs) and IT teams to streamline their support operations. This powerful platform allows technicians to remotely access and manage devices from anywhere, ensuring timely suppo...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersNew Zealand
#44

Zoho BugTracker

🏆 SW Recommended

Ship great software with automated bugtracking

★★★★☆ 4.4 (2 Reviews)
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Overview

Zoho Bugtracker is a dynamic solution that helps streamline bug-tracking and project management. This platform empowers teams to efficiently identify, prioritize, and resolve software issues in a collaborative environment. With its intuitive interface, Zoho Bugtracker simplifies...

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Free Trial7 Days Starting Price₹180 Per month HeadquartersIndia
#45

Quickbase

🏆 SW Recommended

Dynamic Work & Complex Project Management Platform

★★★★☆ 4.4 (2 Reviews)
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Overview

Quickbase is a versatile and user-friendly software designed for businesses to build custom applications without coding complexities. Serving as a robust low-code solution, Quickbase empowers users to create, customize, and manage applications tailored to their unique workflow ne...

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Free Trial30 Days Starting Price$35 Per month HeadquartersUnited States
#46

Vision Helpdesk

🏆 SW Recommended

Customer Service Software

★★★★☆ 4.4 (2 Reviews)
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Overview

Managing support for one product is straightforward enough, managing it across several brands or client companies at once is where most help desk tools start to struggle. Vision Helpdesk built a specific answer to that second problem, Satellite Help Desk, which lets a business ru...

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Free Trial30 Days Starting Price$12 Per month HeadquartersIndia
#47

Jira Service Management

🏆 SW Recommended

A new take on ITSM software

★★★★☆ 4.3 (3 Reviews)
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Overview

IT teams usually deal with two headaches at once: too many requests coming in and no clean way to connect support work with what developers are actually building. Jira Service Management solves that by sitting right next to Jira Software, so when a customer reports a bug or an em...

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Free Trial30 Days Starting Price$20 Per month HeadquartersAustralia
#48

Spiceworks Cloud Help Desk

🏆 SW Recommended

Simplify IT Support. Keep Teams Productive, Wherever They Are.

★★★★☆ 4.3 (2 Reviews)
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Overview

Free IT tools usually come with a catch buried somewhere in the fine print. Spiceworks Cloud Help Desk doesn't really hide it, the catch is ads, and most users treat that as a fair trade for a genuinely capable ticketing system that costs nothing.It's built specifically for IT te...

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Free TrialNA Starting PriceFree HeadquartersUnited States
#49

Axosoft

🏆 SW Recommended

Scrum software for agile teams

★★★★☆ 4.3 (2 Reviews)
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Overview

Axosoft is a comprehensive project and issue tracking solution designed to help software development teams plan, prioritize, and deliver work more efficiently. Built with a focus on Agile methodologies, Axosoft provides tools for backlog management, release planning, sprint track...

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Free Trial14 Days Starting Price$105 Per month HeadquartersUnited States
#50

Backlog

🏆 SW Recommended

Project Management Software for Virtual Teams

★★★★☆ 4.0 (1 Reviews)
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Overview

Backlog is an extraordinary issue and bug-tracking software that streamlines project management by recording, prioritizing, and resolving tasks. It serves as a centralized hub, fostering collaboration among team members. This tool categorizes issues, allowing teams to allocate re...

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Free Trial30 Days Starting Price$35 Per month HeadquartersJapan

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