Best Online Issue Tracking Software

In an always-connected world, many businesses prefer issue tracking software solutions that require no local installation. Below, you’ll find top online issue tracking software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 4.6 avg. rating from 03 reviews

Last Updated: October 01, 2025

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257 Software

Popular Picks in Issue Tracking Software

BugHerd

BugHerd

$50 Per month

Jira

Jira

$7.53 Per month

ClickUp

ClickUp

   (5.0)

$7 Per month

GitHub

GitHub

$3.67 Per month

List of Top Web-Based Issue Tracking Software

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NABD System is a comprehensive help desk software designed to streamline customer support and improve service delivery for organizations. This platform provides essential tools for managing tickets, tracking customer interactions, and analyzing support performance, enabling teams to respond to inquiries efficiently. With features such as automated ticket assignment, knowledge base integration, and... Read more about NABD System

Free Trial

Available

Pricing Type

Contact Vendor

Location

Egypt

Serfy is a powerful field service management software designed to optimize the scheduling and execution of field operations for businesses. This platform provides a comprehensive suite of tools for managing work orders, tracking technician performance, and ensuring customer satisfaction. With its intuitive interface, Serfy enables dispatchers to assign tasks efficiently and monitor real-time progr... Read more about Serfy

Free Trial

Available

Pricing Type

$199 Per user

Location

Lithuania

PICC Software is an innovative idea management software designed to facilitate the collection, evaluation, and implementation of ideas within organizations. The platform provides tools for brainstorming, idea submission, and collaborative feedback, enabling teams to harness creativity and drive innovation. PICC Software allows users to categorize and prioritize ideas, streamlining the decision-mak... Read more about PICC Software

Free Trial

NA

Pricing Type

$50 Per month

Location

Switzerland

Punchlist is a Task Management Software that helps teams organize and track tasks, projects, and deadlines for improved productivity. The platform includes tools for assigning tasks, setting priorities, and tracking progress, making it easy to manage workloads. Punchlist’s collaboration features allow team members to communicate, share updates, and provide feedback within tasks, fostering teamwo... Read more about Punchlist

Free Trial

Available

Pricing Type

$17 Per month

Location

United States

Civita App is a versatile community software platform designed to foster engagement, collaboration, and communication within communities of all sizes. The platform offers a comprehensive suite of tools for managing memberships, organizing events, and facilitating discussions, ensuring a vibrant and active community environment. Civita App supports features such as member directories, forums, and m... Read more about Civita App

Free Trial

NA

Pricing Type

$249.99 Per month

Location

United States

Iteration X is a dynamic collaboration software designed to facilitate teamwork and enhance productivity within organizations. This platform provides a suite of tools that enable real-time communication, project management, and document sharing, allowing teams to work seamlessly, regardless of their location. With features such as task tracking, collaborative workspaces, and integrated chat, Itera... Read more about Iteration X

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

SaaS Customer Support and on Premise Help Desk Software

Wowdesk is a customer service and support software designed to assist businesses in managing and resolving customer inquiries and issues. It integrates various communication channels like email, social media, and live chat into a single platform, streamlining customer interactions. Wowdesk features a ticketing system that organizes and tracks customer requests, ensuring efficient handling and reso... Read more about Wowdesk

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

iWorQ is an innovative inventory management software designed to streamline the tracking and management of stock levels for businesses. With its user-friendly interface, users can easily monitor inventory across multiple locations, ensuring optimal stock availability while minimizing excess. iWorQ provides real-time data on inventory levels, allowing businesses to make informed decisions regarding... Read more about iWorQ

Free Trial

NA

Pricing Type

$995 Per user

Location

United States

Q5 Incident Management Software is an effective issue tracking software designed to help organizations manage incidents and streamline response processes. This platform provides tools for logging incidents, tracking resolutions, and generating reports through an intuitive interface. Users can monitor incident statuses, manage workflows, and analyze performance metrics to improve response times. Q5... Read more about Q5 Incident Management Software

Free Trial

NA

Pricing Type

$1100 Per one-time

Location

Canada

PageProofer is an intuitive bug tracking software designed to streamline the process of identifying, documenting, and resolving issues in web development and design projects. This platform provides users with tools to capture screenshots and annotate issues directly on web pages, making it easy to communicate problems to development teams. Users can organize and prioritize bugs, assign tasks, and ... Read more about PageProofer

Free Trial

Available

Pricing Type

$30 Per month

Location

Canada

Office24by7 is a comprehensive customer relationship management (CRM) software designed to enhance communication and streamline interactions between businesses and their clients. This platform offers a suite of tools for managing customer data, tracking leads, and automating marketing campaigns, ensuring organizations can build and maintain strong relationships with their customers. With its intui... Read more about Office24by7

Free Trial

Available

Pricing Type

$15 Per user

Location

India

Time Between Statuses is an innovative Issue Tracking Software designed to help businesses monitor, analyze, and optimize the workflow of their issue resolution processes effectively and efficiently. It offers a comprehensive platform for tracking the lifecycle of issues, from creation to resolution, ensuring that organizations can identify bottlenecks, enhance productivity, and improve service de... Read more about Time Between Statuses

Free Trial

Available

Pricing Type

$0.17 Per user

Location

Ukraine

Issue History for Jira is a powerful issue tracking add-on for Jira, enhancing the visibility of issue progress within projects. This tool provides a detailed history of changes, including status updates, priority shifts, and assignee modifications, giving teams a complete view of an issue’s lifecycle. Issue History for Jira is ideal for managers and developers who need detailed insights into pr... Read more about Issue History for Jira

Free Trial

Available

Pricing Type

$0.13 Per user

Location

Ukraine

Simpliza is a food delivery software designed for restaurants and food delivery services to manage orders, track deliveries, and enhance customer service. With Simpliza, businesses can receive online orders, assign deliveries, and monitor driver locations in real time, ensuring efficient order fulfillment. The software’s route optimization feature helps drivers find the fastest delivery routes, ... Read more about Simpliza

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NA

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Location

Brazil

tBits Expediter is an effective issue tracking software designed to help organizations manage and resolve problems efficiently. This user-friendly platform enables teams to report, prioritize, and monitor issues throughout their lifecycle, ensuring timely resolutions. With features like automated notifications, customizable workflows, and real-time reporting, tBits Expediter enhances collaboration... Read more about tBits Expediter

Free Trial

NA

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Location

India

FinishLine is a robust construction management software designed to streamline project management, improve communication, and enhance productivity in the construction industry. The platform focuses on managing punch lists, inspections, and task assignments, helping construction teams stay organized and meet project deadlines. With FinishLine, project managers can create detailed punch lists that t... Read more about FinishLine

Free Trial

NA

Pricing Type

$40 Per user

Location

United States

osTicket is a powerful open-source help desk software designed to streamline customer support operations for organizations of all sizes. The platform offers a user-friendly interface that allows support teams to manage and respond to customer inquiries efficiently. With features such as ticket creation, assignment, and tracking, osTicket ensures that no customer request goes unanswered. The softwa... Read more about osTicket

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NA

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Location

United States

NMS Prime is a comprehensive issue tracking software designed to streamline the management of IT incidents, customer service tickets, and internal support issues. The platform enables businesses to log, track, and resolve issues in real time, ensuring that nothing falls through the cracks. With customizable workflows, NMS Prime allows users to assign tasks, prioritize issues, and set deadlines for... Read more about NMS Prime

Free Trial

NA

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Location

Germany

Change Management software is a versatile tool designed to help organizations plan, implement, and monitor changes within their business processes, systems, and structures. It provides a structured approach to managing change, minimizing disruption, and ensuring smooth transitions. The software includes features for creating change requests, tracking progress, and facilitating collaboration across... Read more about Change Management

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NA

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Location

Germany

Digital Life Sciences Complaint Management is a dedicated software solution for handling customer complaints in the life sciences industry, including pharmaceuticals, medical devices, and biotechnology. It helps companies manage and resolve complaints efficiently while ensuring compliance with regulatory standards. The software provides tools to capture complaint details, assign investigation task... Read more about Digital Life Sciences Complaint Management

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NA

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Location

Germany

eQMS Suite is a comprehensive quality management software designed to help businesses maintain high standards of product quality and compliance. The platform provides a centralized system for managing quality processes such as document control, risk management, and audit tracking. With eQMS Suite, businesses can streamline their quality assurance procedures, automate workflows, and monitor the eff... Read more about eQMS Suite

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NA

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Location

Germany

PointInsight is a cutting-edge bug tracking software that streamlines the process of identifying, reporting, and managing software bugs and issues. Designed for developers and project managers, PointInsight offers an intuitive interface for tracking bugs in real time. Users can easily report bugs, assign them to team members, and monitor their resolution status through customizable workflows. The ... Read more about PointInsight

Free Trial

Available

Pricing Type

$500 Per one-time

Location

United States

LightCat is a dynamic task management software solution designed to help teams and individuals stay organized and efficient. It provides a user-friendly interface for assigning tasks, tracking progress, and setting deadlines, ensuring that everyone stays on track with their goals. The software allows for task prioritization, categorization, and real-time updates, which helps improve team collabora... Read more about LightCat

Free Trial

Available

Pricing Type

$9 Per month

Location

India

ECALDIMA is a business process management (BPM) software solution that enables organizations to streamline their workflows, automate routine tasks, and improve operational efficiency. With ECALDIMA, businesses can design, model, and optimize their business processes using a drag-and-drop interface, making it easy to map out complex workflows and ensure that every step is followed correctly. The so... Read more about ECALDIMA

Free Trial

Available

Pricing Type

$6 Per user

Location

Spain

SQUEAKS is a team communication software designed to improve collaboration and streamline communication within organizations. The platform offers a variety of communication tools, including instant messaging, video conferencing, and file sharing, allowing teams to stay connected and work efficiently. SQUEAKS enables users to organize discussions into channels or groups, ensuring that conversations... Read more about SQUEAKS

Free Trial

Available

Pricing Type

$500 Per user

Location

United States

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