Best Chatbot Software for Small Businesses (Free & Paid)

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Landbot is an innovative software tool developed to create interactive chatbots without needing coding skills. Its intuitive, drag-and-drop interface allows users to easily design chatbots for websites, WhatsApp, or Facebook Messenger. Landbot stands out for its versatility, enabling personalized conversations and automating responses to enhance user engagement. It integrates seamlessly with vario... Read more about Landbot

Rocket.Chat is an open-source communication platform designed for teams and businesses. It features text chat for direct and group messaging, fostering easy communication within teams. The platform supports voice and video calls, enabling more personal interaction. File sharing is a key feature, allowing users to easily exchange documents and media. Rocket.Chat is customizable, offering options to... Read more about Rocket.Chat

LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactions in one place. A key feature is its customizable live chat tool, which enhances real-time communication with customers... Read more about LiveHelpNow

HappyFox Chat is a streamlined live chat software developed to enhance customer service interactions on websites. Its standout feature is the fast and responsive chat interface, which enables real-time conversations with customers, significantly improving engagement and support. HappyFox Chat integrates effortlessly with a wide range of e-commerce and CRM platforms, allowing businesses to maintain... Read more about HappyFox Chat

Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike

SendBird is a robust application development software focused on enhancing in-app communication features for businesses. The platform provides tools for integrating real-time chat, voice, and video communication into mobile apps and web platforms, ensuring seamless user interactions. With SendBird, developers can easily add features like private messaging, group chats, and notifications to their a... Read more about SendBird

BOTNATION AI is an advanced live chat software powered by artificial intelligence, designed to enhance customer support and engagement for businesses of all sizes. The platform offers a comprehensive suite of tools for creating intelligent chatbots, managing live interactions, and analyzing customer conversations, ensuring that businesses can provide timely and personalized assistance to their cus... Read more about BOTNATION AI

Amelia is an advanced Conversational AI Platform Software designed to enhance customer interactions through intelligent, automated communication. It offers a comprehensive platform for building and deploying chatbots and virtual assistants that can engage users in natural conversations across various channels. Amelia utilizes advanced natural language processing (NLP) and machine learning algorith... Read more about Amelia

Kore is a powerful Conversational AI Platform Software designed to help businesses enhance customer engagement through intelligent, automated conversations. It provides a comprehensive platform for creating and deploying chatbots, virtual assistants, and messaging applications that can handle customer inquiries and provide support across multiple channels. Kore utilizes advanced natural language p... Read more about Kore

Writesonic is an AI-powered content marketing software designed to help businesses quickly generate high-quality written content for blogs, websites, social media, and more. The platform uses natural language processing (NLP) technology to create articles, ad copy, product descriptions, and email templates in seconds. Writesonic’s intuitive interface allows users to input basic information or ke... Read more about Writesonic

BotBonnie is an innovative chatbot software designed to help businesses automate customer interactions and enhance support services through intelligent chatbots. This platform provides tools for building, deploying, and managing chatbots across various channels, including websites, social media, and messaging apps. With features such as natural language processing, customizable workflows, and mach... Read more about BotBonnie

Chat Dealer is a sophisticated conversational AI platform designed to help businesses automate customer interactions and enhance engagement through intelligent chatbots. This platform provides tools for building and deploying chatbots that can understand and respond to customer inquiries in real-time, providing personalized support across various channels. With features such as natural language pr... Read more about Chat Dealer

SupportChatbot is a cutting-edge conversational AI platform designed to enhance customer support through intelligent chatbots and virtual assistants. This software leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to customer inquiries in real time. With SupportChatbot, organizations can deploy customizable chatbots capable of handling a... Read more about SupportChatbot

TeamSupport Messaging & Live Chat is a customer support software that empowers businesses to provide real-time assistance to customers through live chat, messaging, and chatbot interactions. This software helps improve customer satisfaction by offering an immediate communication channel where users can get answers to their questions or resolve issues without having to wait for email responses or p... Read more about TeamSupport Messaging & Live Chat

Nuacem AI is a conversational AI platform that leverages cutting-edge machine learning and natural language processing (NLP) technologies to power intelligent virtual assistants and chatbots. The software is designed to automate customer interactions, streamline communication processes, and provide personalized experiences across multiple channels, such as websites, mobile apps, and social media p... Read more about Nuacem AI

Agent FAQ Lite is an AI-powered chatbot solution designed to help businesses improve customer service by automating responses to frequently asked questions. The platform provides an easy-to-use interface for creating chatbots that can handle routine inquiries, freeing up customer service agents to focus on more complex issues. Agent FAQ Lite is perfect for companies looking to enhance their online... Read more about Agent FAQ Lite

Benefitter is a chatbot software that enhances customer service by automating responses to frequently asked questions, booking appointments, and providing instant support. Using natural language processing, Benefitter can understand and respond to user queries, delivering a conversational experience. The software integrates with popular communication channels like websites, messaging apps, and soc... Read more about Benefitter

AI Chatbot is an intelligent chatbot software solution that assists businesses in automating customer interactions and improving response times through artificial intelligence. With natural language processing capabilities, AI Chatbot can understand and respond to customer queries accurately, enhancing the quality of customer support. The software supports multi-channel communication, allowing bus... Read more about AI Chatbot

Umbler Talk is a customer communications management software designed to streamline and enhance business interactions with clients across multiple channels. Ideal for businesses that rely on consistent customer engagement, Umbler Talk supports email, SMS, and live chat communication, enabling quick and effective responses to customer inquiries. The software provides a unified inbox, allowing suppo... Read more about Umbler Talk

Chatfuel Lite is a versatile chatbot software that enables businesses to create and deploy automated chatbots across a variety of messaging platforms, including Facebook Messenger, WhatsApp, and more. With its easy-to-use drag-and-drop interface, users can quickly build conversational bots that handle customer inquiries, provide product recommendations, and even complete transactions. Chatfuel Lit... Read more about Chatfuel Lite

Botsonic is an AI-powered chatbot software that helps businesses enhance customer service and engagement by automating communication across digital channels. Whether for customer support, lead generation, or FAQ management, Botsonic offers an easy-to-use platform for building and deploying intelligent chatbots. The software uses natural language processing (NLP) and machine learning to understand ... Read more about Botsonic

Chatsonic is an advanced generative AI software designed to revolutionize customer interactions and content creation. By leveraging cutting-edge artificial intelligence, Chatsonic enables businesses to automate and scale communication with customers, providing real-time responses across multiple platforms like websites, social media, and messaging apps. The software uses natural language processin... Read more about Chatsonic

Chatmate is an advanced conversational AI platform designed to enhance customer interactions through automated, human-like conversations. This software helps businesses automate customer service, sales, and support tasks, providing instant responses to customer queries while reducing reliance on live agents. By leveraging natural language processing (NLP) and machine learning algorithms, Chatmate ... Read more about Chatmate