Best Chatbot Software for Small Businesses (Free & Paid)

Appy Pie is a user-friendly app development software that revolutionizes app creation by eliminating the need for coding. It's a bit like having a virtual assistant guiding you through the entire process. With a simple drag-and-drop interface, you can effortlessly design your app's layout and functionality. It's a game-changer for small businesses and individuals who dream of having their apps wit... Read more about Appy Pie

SendPulse stands out as a multifaceted email marketing software tailored for businesses seeking to enhance their digital communication. It's known for its user-friendly interface, appealing to both beginners and seasoned marketers. A key feature is the drag-and-drop email editor, enabling the creation of attractive, professional emails with ease. SendPulse offers a diverse array of customizable te... Read more about SendPulse

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat

Comm100 Live Chat is a powerful live chat software solution designed to enhance customer engagement and support. This platform allows businesses to communicate with their customers in real-time, providing instant assistance and improving overall satisfaction. Comm100 Live Chat features an intuitive interface that enables agents to manage multiple chats simultaneously, ensuring prompt responses to ... Read more about Comm100 Live Chat

OnceHub is a dynamic conversational marketing platform designed to enhance customer engagement and streamline communication for businesses. This innovative software enables organizations to facilitate real-time conversations with customers through various channels, including chat, email, and messaging apps. OnceHub offers customizable chatbots that can handle common inquiries, schedule appointment... Read more about OnceHub

Pega Customer Service is an advanced live chat software designed to enhance customer support and streamline communication for businesses of all sizes. This comprehensive platform offers features such as real-time messaging, automated responses, customer profiling, analytics, and integration with CRM systems, providing organizations with the tools needed to deliver exceptional customer service effi... Read more about Pega Customer Service

RingCentral Engage Digital is a comprehensive customer engagement software that enables businesses to communicate with their customers across multiple channels, including web chat, social media, email, and SMS. This platform is designed to enhance the customer experience by providing seamless, realtime communication, ensuring that customers can easily reach support teams when needed. RingCentral E... Read more about RingCentral Engage Digital

Comm100 Chatbot is an advanced conversational AI platform designed to enhance customer engagement and support through intelligent chat solutions. This software enables businesses to automate customer interactions, providing instant responses to inquiries and guiding users through various processes. With Comm100 Chatbot, organizations can create personalized chat experiences that cater to customer ... Read more about Comm100 Chatbot

ManyChat is a versatile chatbot software that enables businesses to create automated messaging experiences for customer support, lead generation, and marketing. With ManyChat, businesses can easily build bots that engage with users on platforms like Facebook Messenger, SMS, and email, providing a seamless and interactive communication channel. The software features a drag-and-drop interface, makin... Read more about ManyChat

ChatOnce.ai is a cutting-edge conversational marketing platform designed to help businesses engage with customers through personalized and automated chat interactions. This software provides comprehensive tools for managing chatbots, live chat, and messaging services across various platforms, ensuring seamless communication with customers. With ChatOnce.ai, users can easily set up automated respon... Read more about ChatOnce.ai

Mobile Service Cloud is a powerful help desk software designed to improve customer support and service delivery for businesses of all sizes. This platform offers a suite of features that help organizations manage customer inquiries, resolve issues, and track service requests in real time. Mobile Service Cloud allows support teams to manage tickets, automate workflows, and provide personalized resp... Read more about Mobile Service Cloud

Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communication tools to streamline customer support and improve engagement. Conversational Cloud provides businesses with a single,... Read more about Conversational Cloud

Verint IVA is a conversational AI platform designed to automate customer interactions through intelligent virtual assistants. The platform uses natural language processing (NLP) and machine learning to understand and respond to customer inquiries in real time. Verint IVA can handle a wide range of customer service tasks, including answering questions, processing transactions, and providing persona... Read more about Verint IVA

Citadel Team is an AI-powered chatbot platform designed to automate customer interactions and enhance user engagement. It offers businesses the ability to deploy customizable chatbots across various communication channels, including websites, mobile apps, and social media. Citadel Team’s advanced natural language processing (NLP) capabilities allow the bot to understand and respond to customer q... Read more about Citadel Team

Proximus Chatbot is an advanced chatbot software designed to enhance customer engagement and streamline support operations for businesses. This platform provides users with tools to create, deploy, and manage intelligent chatbots that can assist customers in real-time. With Proximus, organizations can automate responses to frequently asked questions, guide users through processes, and provide pers... Read more about Proximus chatbot

Conversational AI Cloud is a powerful platform that enables businesses to create intelligent chatbots and virtual assistants for automating customer support and engagement. Powered by advanced natural language processing (NLP) and machine learning, this platform allows companies to build AI-driven conversational agents that can understand, process, and respond to customer queries in real time. Con... Read more about Conversational AI Cloud

BizLink AI Chatbot is an intelligent conversational AI software that helps businesses automate customer interactions and enhance customer support services. This chatbot solution is powered by advanced natural language processing (NLP) and machine learning technologies, enabling it to understand and respond to customer queries in real-time. BizLink AI Chatbot can handle a variety of tasks, such as ... Read more about BizLink AI Chatbot

Verint Messaging is a sophisticated chatbot software designed to help businesses automate customer support and streamline communications through AI-powered messaging. The platform enables businesses to create intelligent chatbots that can handle customer inquiries, resolve issues, and guide users through self-service processes. With natural language processing (NLP) capabilities, Verint Messaging ... Read more about Verint Messaging

Emplifi Service Cloud is a comprehensive customer relationship management (CRM) solution designed to help businesses manage and enhance customer service experiences across multiple channels. The platform allows organizations to provide consistent and personalized support through email, live chat, social media, and more, all from a single interface. Emplifi Service Cloud integrates with existing CR... Read more about Emplifi Service Cloud

SUNABA is a versatile chatbot software designed to enhance customer service and support by automating communication tasks. Using artificial intelligence, SUNABA allows businesses to create intelligent chatbots capable of handling a wide range of customer inquiries, from answering FAQs to processing orders. The software supports various communication channels, including websites, mobile apps, and m... Read more about SUNABA

CustomGPT.ai is an artificial intelligence (AI) software designed to help businesses harness the power of AI for natural language processing and automation tasks. Built on the GPT-3 architecture, CustomGPT.ai offers businesses the ability to create customized AI models that can generate human-like text, automate customer interactions, and analyze large volumes of data. The platform’s user-friend... Read more about CustomGPT.ai

Claude is an advanced generative AI software designed to assist in content creation, coding, and problem-solving tasks. With its ability to generate coherent, contextually relevant text, Claude is ideal for businesses, writers, and developers seeking to accelerate their workflows. Claude’s language model processes user prompts to create responses, draft articles, or write code snippets, making i... Read more about Claude

ElevenLabs is a cutting-edge text-to-speech software that enables businesses to convert written text into natural-sounding, high-quality audio. This powerful tool uses advanced machine learning algorithms to generate human-like speech with various tones, accents, and emotions, providing a more personalized experience for end-users. ElevenLabs is widely used in applications like e-learning, audiobo... Read more about ElevenLabs

SendPulse Chatbots is a user-friendly chatbot software designed to help businesses automate customer communication, lead generation, and support processes. Whether integrated into your website, social media platforms, or mobile apps, SendPulse Chatbots provides real-time, personalized interactions with customers. The platform offers an easy drag-and-drop interface that allows users to design chatb... Read more about SendPulse Chatbots