Best Chatbot Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right chatbot software can significantly improve your workflow and help you compete more effectively. Here, we feature the top chatbot software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: September 03, 2025

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Popular Picks in Chatbot Software

Chatfuel

Chatfuel

$15 Per feautre

Dialogflow

Dialogflow

perfeature

Drift

Drift

$2500 Per month

List of Top Best Chatbot Software for Small Businesses

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AI Chatbot for all your business needs

SmatBot is an innovative chatbot platform that streamlines customer interactions and automates various business processes. It's known for its user-friendly chatbot builder, allowing businesses to create custom bots without the need for coding skills. The software excels in its AI-powered capabilities, enabling the chatbots to learn and adapt to user inquiries, ensuring more natural and effective c... Read more about SmatBot

Free Trial

14 Days

Pricing Type

$17.90 Per month

Location

British Indian Ocean Territory

Howazit is an intuitive Survey Software designed to help businesses and organizations create, distribute, and analyze surveys with ease and efficiency. It offers a comprehensive platform for designing customizable surveys, collecting responses, and generating detailed insights, ensuring that organizations can gather valuable feedback and make informed decisions. Key features include a drag-and-dro... Read more about Howazit

Free Trial

Available

Pricing Type

$150 Per feautre

Location

Israel

Tiledesk is a robust live chat software solution designed to enhance customer engagement and support for businesses of all sizes. This platform allows organizations to integrate live chat functionality seamlessly into their websites, enabling real-time communication with customers. Tiledesk offers a user-friendly interface that simplifies chat management, ensuring that support agents can handle in... Read more about Tiledesk

Free Trial

Available

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Contact Vendor

Location

Italy

MindBehind is a sophisticated live chat software designed to help businesses enhance customer service, provide real-time support, and engage visitors on their websites. The platform allows companies to integrate live chat functionality into their websites, enabling customers to instantly communicate with support agents or chatbots for immediate assistance. MindBehind leverages AI-powered chatbots ... Read more about MindBehind

Free Trial

Available

Pricing Type

$99 Per user

Location

Turkey

Debmedia is a digital signage software that enables businesses to create, schedule, and manage digital content across screens, enhancing customer engagement and communication. The platform provides tools for designing content, setting display schedules, and monitoring performance, ensuring effective digital messaging. Debmedia’s analytics offer insights into content reach, engagement rates, and ... Read more about Debmedia

Free Trial

Available

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Location

Argentina

VirtualSpirits is a cutting-edge conversational AI platform designed to help businesses automate customer interactions and enhance customer support services. Leveraging natural language processing (NLP) and machine learning, this platform enables organizations to deploy intelligent chatbots and virtual assistants that can understand, process, and respond to customer queries in real-time. VirtualSp... Read more about VirtualSpirits

Free Trial

NA

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Location

Israel

InfiBot is an advanced chatbot software designed to help organizations automate customer interactions and enhance service delivery. This platform provides users with tools to create intelligent chatbots that can handle inquiries, provide information, and assist with transactions seamlessly. With InfiBot, businesses can easily deploy chatbots across multiple channels, including websites, messaging ... Read more about InfiBot

Free Trial

NA

Pricing Type

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Location

United States

Assono AI Chatbot is a conversational AI platform software designed to help businesses automate customer support, sales, and marketing interactions using intelligent chatbots. The platform uses natural language processing (NLP) and machine learning to understand and respond to customer queries in real time, providing accurate and personalized responses. Assono AI Chatbot includes features such as ... Read more about Assono AI Chatbot

Free Trial

NA

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Location

Germany

Hoory is an intelligent virtual assistant software that leverages artificial intelligence (AI) to automate tasks, improve productivity, and enhance customer experience. Designed for businesses of all sizes, Hoory helps reduce administrative workload by handling routine tasks like customer inquiries, appointment scheduling, and basic support functions. With natural language processing (NLP) capabil... Read more about Hoory

Free Trial

Available

Pricing Type

$6 Per user

Location

Portugal

Callbox is a cloud PBX software that enables businesses to manage their phone systems over the internet, reducing the need for traditional hardware and enhancing communication flexibility. The platform provides features such as call routing, voicemail, conferencing, and IVR (interactive voice response), supporting efficient call management. Callbox’s user-friendly dashboard allows administrators... Read more about Callbox

Free Trial

NA

Pricing Type

$34 Per user

Location

Brazil

Xembly is a productivity software platform that assists businesses in organizing workflows, managing tasks, and improving team collaboration. This software provides tools for task assignment, scheduling, and project tracking, enabling teams to stay on top of deadlines and prioritize work effectively. Xembly’s automated reminders and customizable notifications ensure that tasks are completed on t... Read more about Xembly

Free Trial

NA

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Location

United States

Kasanare is an advanced chatbot software that enables businesses to automate customer support, sales, and engagement processes using intelligent AI-powered chatbots. Designed to integrate seamlessly with websites, mobile apps, and messaging platforms, Kasanare provides a versatile solution for enhancing customer interactions in real-time. The platform allows businesses to build and deploy custom c... Read more about Kasanare

Free Trial

NA

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Location

Japan

Raffle Chat is a conversational AI platform that enables businesses to engage with customers through intelligent chatbots and automated messaging. The platform allows companies to create custom chatbots for various purposes, including customer support, lead generation, and eCommerce transactions. Raffle Chat leverages natural language processing (NLP) and machine learning algorithms to understand ... Read more about Raffle Chat

Free Trial

Available

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Location

Denmark

EliseAI is an advanced chatbot software designed to improve customer interactions by providing real-time, AI-powered responses. EliseAI uses machine learning and natural language processing (NLP) to understand customer queries, enabling it to provide relevant and accurate answers across various touchpoints. This software is particularly useful for customer support, lead generation, and engagement,... Read more about EliseAI

Free Trial

NA

Pricing Type

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Location

United States

InfoCraft is an intelligent chatbot software solution designed to enhance customer service and improve user engagement across digital platforms. Using advanced natural language processing (NLP) technology, InfoCraft can understand and respond to user inquiries in a human-like manner, making it an ideal solution for websites, social media platforms, and messaging apps. The software can be trained t... Read more about InfoCraft

Free Trial

Available

Pricing Type

$3970 Per month

Location

Japan

GPT-me is a cutting-edge natural language processing (NLP) software powered by artificial intelligence, designed to help businesses, developers, and researchers build highly efficient text-based applications. This AI-driven tool leverages GPT (Generative Pretrained Transformer) models to understand and generate human-like text, making it ideal for tasks such as text generation, summarization, tran... Read more about GPT-me

Free Trial

NA

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Location

United States

Kajiwoto is an interactive chatbot software that enables businesses to build and deploy AI-powered conversational agents to engage with customers and automate communication. Perfect for websites, mobile apps, or social media platforms, Kajiwoto offers businesses a versatile chatbot solution that can handle customer inquiries, schedule appointments, and even assist with sales and marketing tasks. I... Read more about Kajiwoto

Free Trial

NA

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Location

United States

Nibble is a powerful, AI-driven chatbot software designed to enhance customer service and engagement by automating conversations across digital channels. Built for businesses of all sizes, Nibble enables companies to deploy intelligent chatbots that can handle customer inquiries, provide instant support, and guide users through complex processes, all while reducing the load on human agents. With i... Read more about Nibble

Free Trial

Available

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Location

United Kingdom

Answered.so is an all-in-one customer service software solution designed to help businesses provide exceptional support through multiple channels, including email, live chat, social media, and phone. With its intuitive interface, Answered.so streamlines customer service workflows by centralizing support requests, automating responses, and helping teams manage customer inquiries more efficiently. T... Read more about Answered.so

Free Trial

NA

Pricing Type

$29 Per month

Location

Estonia

Hoppy Copy is a generative AI software tool specifically designed to assist businesses, marketers, and content creators in producing high-quality written content quickly and efficiently. By leveraging natural language processing (NLP) and machine learning algorithms, Hoppy Copy can generate text for various use cases, including blog posts, social media updates, ad copy, product descriptions, and m... Read more about Hoppy Copy

Free Trial

NA

Pricing Type

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Location

Canada

BusinessChat is an intelligent chatbot software designed to enhance customer service and engagement for businesses of all sizes. Built with artificial intelligence and natural language processing (NLP) capabilities, BusinessChat allows businesses to automate customer interactions and provide instant responses to customer inquiries. Whether it’s handling frequently asked questions, providing prod... Read more about BusinessChat

Free Trial

NA

Pricing Type

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Location

United Arab Emirates

IngestAI is a powerful generative AI software that enables businesses to automatically process and generate content from large datasets, making it ideal for content creators, marketers, and enterprises that require high-volume, personalized content creation. By leveraging advanced natural language processing (NLP) and machine learning algorithms, IngestAI allows users to transform structured and u... Read more about IngestAI

Free Trial

NA

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Location

United States

Molin is an advanced chatbot software solution designed to help businesses automate customer service, improve engagement, and boost efficiency. With its intuitive interface, Molin allows businesses to create and deploy intelligent chatbots across websites, messaging platforms, and mobile apps, providing users with real-time assistance 24/7. The platform uses natural language processing (NLP) to un... Read more about Molin

Free Trial

Available

Pricing Type

$0 Per user

Location

United Kingdom

AI for Pros Bearly makes you 10x faster by adding state of the art AI to your workflow. Reading, writing, and content creation all one shortcut away.

Bearly is an advanced artificial intelligence (AI) platform designed to help businesses automate tasks, optimize processes, and gain insights from data. Using machine learning algorithms, Bearly enables companies to build AI-powered solutions that enhance efficiency and decision-making. The platform supports a range of applications, including predictive analytics, natural language processing (NLP)... Read more about Bearly

Free Trial

NA

Pricing Type

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Location

United States

SingleInterface is a review management software designed to help businesses effectively manage and respond to online customer reviews. In today’s digital world, online reviews play a crucial role in influencing purchasing decisions, making it important for businesses to monitor their reputation across review platforms. SingleInterface aggregates reviews from multiple websites into one centralize... Read more about SingleInterface

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

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