Best Chatbot Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right chatbot software can significantly improve your workflow and help you compete more effectively. Here, we feature the top chatbot software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: September 03, 2025

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Popular Picks in Chatbot Software

Chatfuel

Chatfuel

$15 Per feautre

Dialogflow

Dialogflow

perfeature

Drift

Drift

$2500 Per month

List of Top Best Chatbot Software for Small Businesses

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Annual Subscription

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Small Business

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AI Customer Support Software For Ecommerce & SaaS

Desku.io is an innovative customer support and engagement platform tailored for e-commerce businesses. It excels in streamlining communication by integrating various channels like email, chat, and social media into one cohesive dashboard. A standout feature is its AI-powered chatbot, which provides instant responses and enhances customer interaction. The software also offers effective ticket manag... Read more about Desku.io

Free Trial

7 Days

Pricing Type

$19 Per month

Location

United States

Humach is an innovative call center software designed to enhance customer service operations through advanced technology and efficient workflows. This platform enables businesses to manage customer interactions across various channels, including voice, email, and chat, all in one place. With its intuitive interface, agents can quickly access customer information, track issues, and respond effectiv... Read more about Humach

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Serviceform is an innovative chatbot software designed to enhance customer service and automate communication with website visitors. The platform enables businesses to build and deploy intelligent chatbots that can handle customer queries, book appointments, collect leads, and provide realtime support. Serviceform’s intuitive interface allows users to design customized chatbot workflows without ... Read more about Serviceform

Free Trial

Available

Pricing Type

$9 Per feautre

Location

Finland

BotPenguin is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to interact with customers in real-time, providing immediate assistance and fostering positive relationships. With BotPenguin, users can customize chat widgets to match their branding and create automated responses to common inquiries, en... Read more about BotPenguin

Free Trial

Available

Pricing Type

$0 Per user

Location

United States

Ochatbot is an advanced conversational AI platform designed to help businesses automate customer interactions and improve engagement. The software uses natural language processing (NLP) and machine learning algorithms to understand customer queries and provide personalized responses in real time. Ochatbot can be integrated into websites, mobile apps, and messaging platforms, enabling businesses to... Read more about Ochatbot

Free Trial

Available

Pricing Type

$29 Per month

Location

United States

Mavenoid is an innovative artificial intelligence software designed to empower organizations with smart automation and support solutions for their customers. The platform provides tools for creating interactive troubleshooting and self-service solutions that help users resolve issues quickly and efficiently. Mavenoid’s AI-driven engine analyzes user queries and offers personalized responses, gui... Read more about Mavenoid

Free Trial

Available

Pricing Type

$150 Per user

Location

Sweden

charles is a conversational marketing platform designed to help businesses engage with customers in real-time, delivering personalized interactions that drive conversions. Using artificial intelligence and machine learning, charles enables businesses to automate and optimize customer conversations across channels like live chat, chatbots, email, and messaging apps. The platform provides a suite of... Read more about charles

Free Trial

NA

Pricing Type

$349 Per month

Location

Germany

LongShot AI is a content marketing software that leverages artificial intelligence to help businesses create high-quality, engaging content quickly and efficiently. The platform offers tools for content ideation, writing, optimization, and distribution, making it easy for businesses to scale their content marketing efforts. LongShot AI uses advanced natural language processing (NLP) algorithms to ... Read more about LongShot AI

Free Trial

Available

Pricing Type

$19 Per year

Location

India

LINC Biz Bot is an innovative chatbot software designed to enhance customer engagement and support by automating interactions across various platforms. This platform provides tools for building intelligent chatbots that can assist customers with inquiries, provide information, and facilitate transactions in real time. With features such as natural language processing, machine learning capabilities... Read more about LINC Biz bot

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

BOTCHAN PAYMENT is a sophisticated conversational AI platform designed to facilitate seamless interactions between businesses and customers through natural language processing. This platform provides tools for building chatbots and virtual assistants that can handle inquiries, process payments, and provide personalized assistance. With features such as automated responses, contextual understanding... Read more about BOTCHAN PAYMENT

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

QuickQA is an advanced chatbot software designed to facilitate engaging and effective communication between businesses and their customers. With its AI-powered technology, QuickQA can handle a wide range of inquiries, providing instant responses to frequently asked questions and freeing up human agents for more complex tasks. The software features an intuitive interface that allows businesses to c... Read more about QuickQA

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

ObotAI is an advanced conversational AI platform designed to enhance customer interactions through intelligent and engaging chatbots. This software allows businesses to create and deploy customized chatbots capable of handling a variety of tasks, including customer support, lead generation, and information retrieval. With its natural language processing capabilities, ObotAI understands user querie... Read more about ObotAI

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

GoQSmile is an advanced conversational AI platform designed to help organizations engage with customers through intelligent chatbots and virtual assistants. This software leverages cutting-edge natural language processing (NLP) and machine learning algorithms to understand user inquiries and provide accurate, context-aware responses in real time. With GoQSmile, businesses can deploy customizable c... Read more about GoQSmile

Free Trial

NA

Pricing Type

$10000 Per feautre

Location

Japan

First Contact is an advanced conversational AI platform designed to enhance customer engagement through intelligent chatbots and virtual assistants. This software leverages state-of-the-art natural language processing (NLP) and machine learning algorithms to understand and respond to user inquiries accurately in real-time. With First Contact, businesses can create customizable chatbots that assist... Read more about First Contact

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Smart Care Routing is an innovative chatbot software designed to enhance customer service and support operations for businesses of all sizes. It offers a comprehensive suite of tools for creating, deploying, and managing intelligent chatbots that can handle customer inquiries, provide information, and resolve issues in real-time, ensuring a seamless and efficient customer experience. Smart Care Ro... Read more about Smart Care Routing

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Sai Chat is a cutting-edge chatbot software designed to automate customer interactions, streamline communication, and improve user experiences. With Sai Chat, businesses can deploy conversational AI to engage with customers on their website, mobile apps, or through messaging platforms like Facebook Messenger and WhatsApp. The software uses natural language processing (NLP) and machine learning alg... Read more about Sai Chat

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Arithmer Bot is an advanced Chatbot Software designed to enhance customer engagement and support through intelligent and interactive conversational agents. It offers a comprehensive platform for creating, deploying, and managing chatbots that can handle a wide range of customer inquiries and tasks, ensuring efficient and personalized interactions. Arithmer Bot features an intuitive drag-and-drop i... Read more about Arithmer Bot

Free Trial

NA

Pricing Type

$1000000 Per one-time

Location

Japan

ServiceBell is a chatbot software that enables businesses to engage website visitors, answer inquiries, and provide real-time support through automated conversations. The platform includes AI-powered response capabilities, allowing the chatbot to understand and respond to customer questions naturally. ServiceBell supports multi-channel integration, enabling businesses to connect with customers on ... Read more about ServiceBell

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Chatbase is a powerful chatbot software solution that enables businesses to deploy intelligent and conversational bots across websites, mobile apps, and social media platforms. This platform leverages AI and natural language processing to understand user queries, provide accurate responses, and guide users through various processes such as customer support, product recommendations, and information... Read more about Chatbase

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

GrantsFinder is a chatbot software designed to assist individuals and organizations in identifying and applying for grants and funding opportunities. This AI-powered tool is capable of engaging users through interactive conversations to understand their specific needs, whether it's for education, non-profits, startups, or research projects. By analyzing user input, GrantsFinder suggests relevant g... Read more about GrantsFinder

Free Trial

NA

Pricing Type

Contact Vendor

Location

Portugal

Inteliwise Chatbot is an advanced AI-powered chatbot software designed to enhance customer service, improve user engagement, and streamline business operations. With its natural language processing (NLP) capabilities, Inteliwise can understand and respond to customer queries in real-time, providing accurate and personalized responses. This helps businesses offer 24/7 customer support, reduce respo... Read more about Inteliwise Chatbot

Free Trial

NA

Pricing Type

Contact Vendor

Location

Finland

Clerk Chat is a comprehensive customer communications management (CCM) software designed to help businesses manage and optimize their interactions with customers. Whether through live chat, email, or social media, Clerk Chat centralizes customer communication channels into one unified platform. This enables businesses to streamline customer service workflows and provide a seamless experience acros... Read more about Clerk Chat

Free Trial

Available

Pricing Type

$0 Per user

Location

United States

HelpHub is an intuitive chatbot software designed to enhance customer support and automate interactions on your website or mobile application. Powered by artificial intelligence, HelpHub can provide instant responses to frequently asked questions, assist with troubleshooting, and guide users through complex processes. The platform supports natural language processing (NLP) to understand and respon... Read more about HelpHub

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Relevance AI is an advanced artificial intelligence software designed to help businesses leverage machine learning and data analytics for personalized customer experiences. By utilizing powerful algorithms, Relevance AI analyzes large datasets to uncover meaningful patterns and insights that can drive better decision-making. This software can be integrated with e-commerce platforms, customer relat... Read more about Relevance AI

Free Trial

NA

Pricing Type

$199 Per month

Location

Australia

OnChat is an AI-powered chatbot software designed to help businesses automate customer interactions, improve support response times, and enhance the customer experience. Using natural language processing (NLP) and machine learning, OnChat can understand and respond to customer queries in real time, providing accurate and helpful answers across various channels, including websites, mobile apps, and... Read more about OnChat

Free Trial

Available

Pricing Type

Contact Vendor

Location

Romania

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