Best Chatbot Software for Small Businesses (Free & Paid)

Kustomer is a cloud-based customer service platform renowned for its innovative approach to handling customer interactions. Unlike traditional customer support systems that manage queries as separate tickets, Kustomer views and treats all interactions with a customer as part of a single, continuous conversation. This holistic approach ensures a more personalized and context-rich customer experienc... Read more about Kustomer

Simplify360 is a powerful and user-friendly social media management software that simplifies the complexities of online brand management. With its intuitive interface, it offers a comprehensive suite of tools for monitoring, analyzing, and engaging with your audience across various social media platforms. You can effortlessly track mentions, analyze sentiment, and gather valuable insights to make ... Read more about Simplify360

Serviceaide ChangeGear is a dynamic IT Service Management (ITSM) software developed to streamline and automate IT processes for businesses. Its standout feature is the integration of advanced artificial intelligence (AI) technology, which significantly enhances service desk efficiency. ChangeGear excels in providing solutions for incident management, service request handling, and change management... Read more about Serviceaide ChangeGear

ExecVision is a conversation intelligence software developed to enhance sales team performance. Its core functionality lies in analyzing sales calls and meetings to extract valuable insights. The software transcribes these conversations and uses AI to identify key moments, providing feedback on sales techniques and customer interactions. This analysis helps sales professionals understand what stra... Read more about ExecVision

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and effective customer interaction. The software stands out with its AI-powered chatbots, which automate responses and stream... Read more about REVE Chat

Velaro is an advanced live chat software designed to enhance customer engagement and support for businesses. This platform offers comprehensive tools for managing live chat interactions, tracking customer inquiries, and analyzing support performance, ensuring effective customer service operations. With Velaro, users can easily engage with website visitors in real-time, monitor chat performance met... Read more about Velaro

inConcert Contact Center is an advanced call center software solution that empowers businesses to manage customer interactions efficiently. It offers a robust suite of features, including multi-channel support for voice, email, and chat, ensuring seamless customer communication across platforms. With its intelligent routing capabilities, inConcert assigns calls to the most qualified agents, enhanc... Read more about inConcert Contact Center

Quiq is an innovative customer support software designed to enhance communication between businesses and their customers across various channels, including SMS, web chat, and social media. This platform enables organizations to provide timely and effective support, ensuring that customer inquiries are addressed promptly. Quiq's userfriendly interface allows support teams to manage multiple convers... Read more about Quiq

Nvoip is an advanced VoIP Software designed to help businesses streamline their communication processes, enhance collaboration, and reduce costs through efficient voice over IP solutions. This comprehensive platform offers a wide range of features, including call management, conferencing, messaging, virtual phone systems, and detailed reporting, ensuring that all aspects of voice communication are... Read more about Nvoip

Smith.ai is a comprehensive customer communications management software designed to help businesses streamline and enhance their interactions with customers. It offers a robust platform for managing various communication channels, including phone calls, emails, live chat, and social media interactions. With features such as automated call handling, intelligent routing, and real-time analytics, Smi... Read more about Smith.ai

Boost.AI is an innovative chatbot software designed to enhance customer engagement and support through artificial intelligence. This platform provides tools for creating conversational AI solutions that can interact with customers across various channels, including websites, messaging apps, and social media. With Boost.AI, organizations can develop chatbots that understand natural language, answer... Read more about Boost.AI

Haptik is an advanced conversational AI platform that enables businesses to enhance customer engagement through automated interactions across various channels. This platform provides tools for creating intelligent chatbots and virtual assistants capable of handling customer inquiries, providing support, and facilitating transactions in real-time. With its natural language processing capabilities, ... Read more about Haptik

Botsify is a live chat software that enhances customer engagement through automated and human-driven chat solutions. Businesses can set up AI-powered chatbots to handle common queries, reducing wait times and ensuring customers receive instant responses. Botsify also offers live chat options, allowing support agents to step in when needed for complex issues. The platform includes features like cha... Read more about Botsify

QuickBlox is an application development platform that simplifies the process of building communication-focused mobile and web apps. It offers a range of APIs and SDKs for integrating chat, video calls, and push notifications into applications, making it a popular choice for social networking, healthcare, and customer support apps. QuickBlox provides ready-made solutions for user authentication, da... Read more about QuickBlox

Pypestream is a cutting-edge artificial intelligence software that enables businesses to enhance customer engagement through automated conversations and messaging. This AI-driven platform integrates with various communication channels, such as SMS, email, web chat, and social media, to provide personalized, real-time interactions with customers. Pypestream utilizes natural language processing (NLP... Read more about Pypestream

Moveworks is an AI-driven help desk software that automates IT support, providing employees with instant solutions to common issues. The platform uses natural language processing (NLP) to understand user queries and deliver relevant responses, whether through resolving password resets, software access requests, or troubleshooting issues. Moveworks integrates with existing IT systems, including tic... Read more about Moveworks

Master of Code is an artificial intelligence software platform designed to help businesses integrate AI-powered solutions into their processes. The software leverages machine learning and natural language processing (NLP) technologies to provide a wide range of capabilities, from predictive analytics to intelligent automation. With Master of Code, organizations can build AI-driven applications tha... Read more about Master of Code

FastChat is an intuitive live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to communicate with website visitors in real-time, providing immediate assistance and information. FastChat features a user-friendly interface that enables support agents to manage multiple chat sessions simultaneously, ensuring timely resp... Read more about FastChat

Enour AI ChatSupport is an advanced conversational AI platform software designed to create, deploy, and manage intelligent virtual assistants and chatbots for enhanced customer support. Leveraging state-of-the-art natural language processing (NLP) and machine learning technologies, Enour AI ChatSupport enables businesses to build bots that understand and respond to customer inquiries with high acc... Read more about Enour AI ChatSupport

OKBIZ. for AI Chatbot is an advanced conversational AI platform designed to automate customer interactions across various digital channels. This powerful chatbot solution uses artificial intelligence and natural language processing (NLP) to provide human-like responses, enhancing customer engagement and improving overall service efficiency. The platform is particularly useful for businesses lookin... Read more about OKBIZ. for AI Chatbot

REVE Chatbot is a powerful AI-powered chatbot software that enables businesses to automate customer interactions, improve customer service, and boost engagement. With REVE Chatbot, companies can create intelligent, conversational chatbots that can handle customer inquiries, provide product recommendations, process orders, and assist with troubleshooting—all without human intervention. The platfo... Read more about REVE Chatbot

AIClerk is an innovative conversational AI platform designed to automate customer interactions and streamline business processes. By leveraging advanced natural language processing (NLP) and machine learning algorithms, AIClerk enables businesses to create intelligent virtual assistants capable of handling customer inquiries, providing real-time support, and offering personalized recommendations. ... Read more about AIClerk

Visiativ Chatbot is an AI-driven chatbot software designed to automate customer service, sales, and support processes. Perfect for businesses in retail, finance, healthcare, and more, Visiativ Chatbot enables companies to provide round-the-clock customer assistance, improving response times and enhancing the customer experience. With natural language processing (NLP) capabilities, the chatbot can ... Read more about Visiativ Chatbot

HireAI is a next-generation AI-powered chatbot software that specializes in the recruitment and hiring process. Designed to assist HR departments and recruitment agencies, HireAI automates candidate screening, interview scheduling, and initial engagement, significantly improving efficiency and reducing human bias. The software uses natural language processing and machine learning to communicate wi... Read more about HireAI

MirrorFly AI Chatbot is a self-hosted, white-label conversational API and SDK solution that helps businesses add live chatbots to any Android, iOS or web app. This secure solution uses advanced NLP & NLU to understand context, remember past conversations with your app users, and respond naturally, just like a real human. Read more about MirrorFly AI Chatbot Solution