Best Chatbot Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right chatbot software can significantly improve your workflow and help you compete more effectively. Here, we feature the top chatbot software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: September 03, 2025

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Popular Picks in Chatbot Software

Chatfuel

Chatfuel

$15 Per feautre

Dialogflow

Dialogflow

perfeature

Drift

Drift

$2500 Per month

List of Top Best Chatbot Software for Small Businesses

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Scale B2C Customer Service With AI Chat, Bots, Video, and More

Talkative is an innovative customer engagement software developed to provide a seamless online communication experience. Its key feature is the integration of live chat, voice calls, video calls, and co-browsing within a single platform, facilitating diverse and dynamic customer interactions. Particularly notable is its co-browsing functionality, which allows agents to interactively guide customer... Read more about Talkative

Free Trial

NA

Pricing Type

$45 Per month

Location

United Kingdom

elsAi Chatbot, AI Agent, GenAI Chatbot for MRO, eCommerce

The elsAI Chatbot is an advanced AI-driven solution that automates customer service, marketing, and sales interactions. It provides natural language processing to understand customer queries, delivers personalized responses, and integrates with CRM and ERP systems to streamline communication across multiple channels. It helps businesses improve customer engagement and drive conversions. The elsAI... Read more about elsAi Chatbot

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

VisiRule is an innovative artificial intelligence software designed to empower organizations to create interactive decision support systems without requiring extensive programming skills. This platform allows users to build complex decision trees and automated workflows, enabling businesses to streamline processes and enhance customer interactions. With its intuitive drag-and-drop interface, VisiR... Read more about VisiRule

Free Trial

Available

Pricing Type

$995 Per user

Location

United Kingdom

Hubtype is an advanced live chat software designed to enhance customer support and engagement across various digital channels. This platform enables businesses to connect with their customers in real time, providing instant assistance and information through chatbots and live agents. With Hubtype, users can customize chat widgets, manage multiple conversations simultaneously, and automate response... Read more about Hubtype

Free Trial

NA

Pricing Type

$2000 Per month

Location

Spain

Enterprise Bot is a sophisticated live chat software designed to enhance customer engagement and support for businesses. This platform utilizes artificial intelligence to automate customer interactions, providing instant responses to inquiries and resolving issues efficiently. With its user-friendly interface, businesses can easily integrate the software into their websites and applications, enabl... Read more about Enterprise Bot

Free Trial

Available

Pricing Type

$50 Per user

Location

Switzerland

The Answer Engine is a conversational AI platform designed to enhance customer interactions through intelligent automation. By integrating natural language processing and machine learning, this software enables businesses to create chatbots and virtual assistants that provide accurate, real-time responses to customer inquiries. The platform supports a wide range of applications, including customer... Read more about The Answer Engine

Free Trial

NA

Pricing Type

$10000 Per user

Location

United States

WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recomme... Read more about WATI

Free Trial

Available

Pricing Type

$39 Per month

Location

NA

The Bot Platform is an innovative no-code platform that empowers businesses to create and deploy conversational bots without any programming knowledge. This user-friendly software enables users to design customized chatbots for various applications, including customer support, lead generation, and engagement on websites and messaging apps. With a drag-and-drop interface, users can easily build con... Read more about The Bot Platform

Free Trial

Available

Pricing Type

$1400 Per month

Location

United States

Titan Chatbot is an advanced artificial intelligence (AI) software solution designed to enhance customer service and streamline user engagement. By integrating with websites, mobile apps, and messaging platforms, Titan Chatbot provides businesses with a fully automated solution to interact with customers in real-time. The AI-powered chatbot can handle inquiries, provide instant answers to frequent... Read more about Titan Chatbot

Free Trial

NA

Pricing Type

Contact Vendor

Location

Estonia

Got It AI is a dynamic conversational AI platform designed to transform customer interactions across multiple channels. The platform utilizes advanced natural language processing (NLP) and machine learning algorithms to deliver seamless, human-like conversations between businesses and customers. Got It AI excels in providing personalized, real-time responses to a wide range of inquiries, enhancing... Read more about Got It AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Eloquant is a leading contact center software that provides organizations with the tools they need to optimize customer service and improve communication across multiple channels. This powerful platform allows businesses to manage voice, email, chat, and social media interactions from a single interface, ensuring seamless customer support and faster response times. Eloquant’s intelligent routing... Read more about Eloquant

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Cogmo Attend is an innovative conversational AI platform designed to enhance customer engagement through intelligent chatbots and virtual assistants. This software leverages advanced natural language processing (NLP) and machine learning algorithms to understand user inquiries and provide accurate, context-aware responses in real time. With Cogmo Attend, businesses can deploy customizable chatbots... Read more about Cogmo Attend

Free Trial

NA

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Location

Japan

WhatYa is an intelligent chatbot software designed to enhance customer interactions and support through automated, conversational agents. Leveraging natural language processing (NLP) and artificial intelligence (AI), WhatYa enables businesses to create and deploy chatbots that can understand and respond to customer inquiries in real-time. The software offers a user-friendly interface for designing... Read more about WhatYa

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Zeals is an AI-powered chatbot software that helps businesses engage with customers, automate interactions, and enhance user experience through intelligent chatbots. Designed for websites, mobile apps, and social media platforms, Zeals enables businesses to provide instant, 24/7 customer support and respond to inquiries in real-time. The software utilizes natural language processing (NLP) and mach... Read more about Zeals

Free Trial

NA

Pricing Type

$100000 Per month

Location

Japan

AI-FAQ Bots is an advanced AI-powered solution designed to enhance customer service by automating responses to frequently asked questions. This software uses natural language processing (NLP) to understand customer queries and provide instant, accurate answers, reducing the workload on support teams. AI-FAQ Bots is easy to integrate with websites, mobile applications, and messaging platforms, offe... Read more about AI-FAQ bots

Free Trial

Available

Pricing Type

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Location

Japan

My-ope Office is an AI-powered chatbot software that helps businesses automate communication, enhance customer support, and improve engagement. This intelligent chatbot is designed to handle a wide range of tasks, from answering frequently asked questions (FAQs) and providing information about products and services to resolving technical issues and assisting with troubleshooting. My-ope Office int... Read more about My-ope office

Free Trial

NA

Pricing Type

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Location

Japan

Kuzen is a chatbot software that helps businesses automate their customer support, lead generation, and engagement processes. With its AI-powered algorithms, Kuzen is capable of understanding and responding to customer inquiries in real time, offering personalized interactions that feel human. The platform supports various communication channels, including websites, social media, and messaging app... Read more about Kuzen

Free Trial

NA

Pricing Type

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Location

Japan

sinclo is an intelligent chatbot software designed to assist businesses in automating customer support and improving engagement on their websites. This platform uses AI-powered conversational technology to provide instant responses to customer inquiries, creating a seamless and responsive experience. sinclo’s chatbot can handle a wide range of tasks, from answering frequently asked questions to ... Read more about sinclo

Free Trial

NA

Pricing Type

$9440 Per month

Location

Japan

Humanly Chat is a conversational AI platform that empowers businesses to engage with customers through intelligent, automated messaging. This AI-driven tool enhances customer service by providing fast, accurate responses to frequently asked questions, handling lead generation, and assisting with common support tasks. Built to seamlessly integrate with websites, mobile apps, and social media channe... Read more about Humanly Chat

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

tripla is an AI-powered chatbot software that enhances customer service and engagement for businesses across various industries. Designed for ease of use, tripla enables companies to build conversational agents that can automate customer support, lead generation, and user interaction. The platform offers a visual drag-and-drop interface for creating custom chatbot workflows, meaning businesses can... Read more about tripla

Free Trial

NA

Pricing Type

$100000 Per month

Location

Japan

DevRev is a live chat software designed to enhance customer support by enabling real-time communication between businesses and customers. This platform provides an intuitive chat interface that allows support teams to engage with customers instantly, answering inquiries, troubleshooting issues, and offering personalized assistance. DevRev integrates with various CRM systems, enabling support teams... Read more about DevRev

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Plum Chat is a chatbot software that enables businesses to automate customer support and enhance engagement on websites and messaging platforms. With Plum Chat, users can create custom chatbots that answer FAQs, guide users, and handle basic support queries, reducing the workload for live agents. The software’s natural language processing (NLP) capabilities allow for human-like interactions, imp... Read more about Plum Chat

Free Trial

NA

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Location

United States

Fobizz is an innovative text-to-image software that uses AI to generate high-quality images from textual descriptions. This powerful tool is ideal for marketers, content creators, designers, and businesses looking to quickly produce visuals without the need for graphic design expertise. Fobizz leverages deep learning algorithms to interpret text prompts and turn them into highly detailed and visua... Read more about Fobizz

Free Trial

NA

Pricing Type

Contact Vendor

Location

Germany

FreedomGPT is an advanced generative AI platform focused on creating human-like text and content with a high degree of creativity and versatility. Powered by cutting-edge natural language processing (NLP) algorithms, FreedomGPT can write articles, generate product descriptions, craft blog posts, and create marketing content, all tailored to specific tones, styles, and industries. The software exce... Read more about FreedomGPT

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

HostBuddy AI is a sophisticated vacation rental software designed to help property owners and managers streamline their operations, enhance guest experiences, and maximize revenue. By leveraging artificial intelligence, HostBuddy AI optimizes property listings, manages bookings, and offers personalized recommendations to guests, all while reducing the manual workload. The software includes feature... Read more about HostBuddy AI

Free Trial

Available

Pricing Type

$2.5 Per month

Location

United States

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