Best AI Call Recording Software

AI call recording software empowers businesses to capture, transcribe, and analyze conversations using artificial intelligence for enhanced quality, compliance, and performance. These solutions deliver real-time transcription, sentiment detection, and automatic keyword spotting, enabling teams to monitor customer interactions for coaching and dispute resolution. With compliance monitoring, the software ensures adherence to legal standards and records consent while flagging potential policy violations. Managers gain deeper insights through performance analytics, identifying training needs and service trends. Integrated storage, tagging, and search capabilities streamline call retrieval and support efficient workflows. Whether in contact centers, sales teams, or regulated industries, AI-powered call recording tools offer scalable, secure solutions that drive actionable intelligence and operational excellence. Discover these AI Call Recording Software platforms to capture and analyze every conversation with ease.
  • 4.4 avg. rating from 02 reviews

Last Updated: September 18, 2025

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30 Software

Popular Picks in Call Recording Software

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$49 Per month

RingCentral Contact Center

RingCentral Contact Center

$9.99 Per month

Dialpad

Dialpad

$15 Per user

Compare Top AI-Powered Call Recording Software Solutions

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I'm looking for Call Recording Software that is:

Omnichannel Contact Centers for every budget and business size

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

Free Trial

14 Days

Pricing Type

$9.99 Per month

Location

United States

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

Premier cloud-based contact center platform

Aloware is a contact center solution designed for sales and support teams. It offers cloud-based call and text capabilities, enabling efficient communication with customers. Key features include an auto-dialer for streamlined outreach, call tracking for performance analysis, and integration with popular CRM systems for seamless data management. Aloware supports multi-channel communication, includi... Read more about Aloware

Free Trial

14 Days

Pricing Type

$30 Per month

Location

United States

Spiky.ai is an innovative sales coaching software that leverages artificial intelligence (AI) to enhance sales performance through personalized coaching. The platform analyzes sales conversations, interactions, and behavior to provide real-time feedback and actionable insights to sales teams. Spiky.ai identifies key areas for improvement, such as communication techniques, closing strategies, and o... Read more about Spiky.ai

Free Trial

NA

Pricing Type

$0 Per user

Location

United States

FreJun is an intuitive call recording software designed to help businesses record, store, and analyze phone calls for quality assurance, training, and compliance purposes. The platform allows users to record incoming and outgoing calls automatically, ensuring that important conversations are captured without manual intervention. FreJun includes features like call tagging, transcription, and real-t... Read more about FreJun

Free Trial

Available

Pricing Type

$17.5 Per user

Location

India

Goodmeetings is an intuitive collaboration software designed to enhance teamwork and communication within organizations. This platform offers tools for scheduling meetings, managing agendas, and sharing documents, ensuring that every meeting is productive and well-organized. With features like real-time video conferencing, screen sharing, and collaborative note-taking, Goodmeetings facilitates sea... Read more about Goodmeetings

Free Trial

Available

Pricing Type

$30 Per user

Location

India

Voxjar is a robust call recording software designed to help businesses capture, store, and analyze telephone conversations for quality assurance, compliance, and training purposes. The platform offers seamless integration with cloudbased and onpremise telephony systems, ensuring that businesses can record both inbound and outbound calls effortlessly. Voxjar’s recording capabilities include autom... Read more about Voxjar

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Samu is an innovative sales coaching software designed to help sales teams improve performance through personalized coaching and skill development. With Samu, sales managers can create tailored coaching plans for individual team members, focusing on specific skills such as negotiation, closing techniques, and customer relationship building. The platform allows for easy tracking of progress and pro... Read more about Samu

Free Trial

Available

Pricing Type

$40 Per user

Location

Argentina

Brief AI is a next-generation artificial intelligence software designed to assist businesses in streamlining decision-making, automating processes, and generating insights from vast amounts of data. By leveraging machine learning (ML) and natural language processing (NLP), Brief AI helps organizations analyze complex data sets, predict future trends, and improve operational efficiency. The softwar... Read more about Brief AI

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Sales CRM Software & All-in-One Sales Platform

Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Communication APIs for SMS, Voice, Video & Authentication

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Choose the all-in-one cloud contact center solution

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX

Free Trial

Available

Pricing Type

$90 Per month

Location

United States

A global cloud contact center leader for modern AI-powered customer service that is trusted, flexible, and innovative.

TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effective call management. TalkDesk also offers real-time reporting and analytics, aiding in performance tracking. It supports ... Read more about Talkdesk

Free Trial

NA

Pricing Type

$85 Per month

Location

United States

Meet the first AI-powered revenue orchestration platform

Salesloft is an innovative sales engagement platform that enhances the effectiveness of sales teams. It specializes in streamlining communication processes, integrating seamlessly with email, phone calls, and social media for cohesive customer interactions. Salesloft's standout feature is its automated workflow system, enabling sales reps to efficiently manage and follow up with leads. The softwar... Read more about Salesloft

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

The ultimate integrated business phone system for sales and support teams.

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Free Trial

Available

Pricing Type

$30 Per month

Location

United States

Revenue Intelligence Platform

Gong is a cutting-edge sales intelligence platform that revolutionizes how sales teams operate. It captures and analyzes sales calls, emails, and meetings to provide actionable insights. The software uses AI to transcribe and examine customer interactions, identifying patterns and trends. This allows sales teams to understand what strategies work best. Gong's real-time feedback helps improve commu... Read more about Gong

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Call Tracking & Marketing Analytics Software

CallRail is a dynamic call tracking and analytics platform that empowers businesses to optimize their marketing efforts. It allows users to track phone call conversions from online and offline marketing campaigns, including PPC ads, SEO, and direct mail. With its call recording feature, businesses can gain valuable insights into customer interactions, enhancing training and service quality. CallRa... Read more about CallRail

Free Trial

14 Days

Pricing Type

$45 Per month

Location

United States

Fireflies is a call recording software that enables businesses to record, transcribe, and analyze conversations for improved team collaboration and customer insights. With Fireflies, users can record calls across multiple platforms and access searchable transcriptions for easy reference. The software’s AI-driven analytics help identify key topics, track customer sentiment, and highlight actionab... Read more about Fireflies

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Make and receive calls using powerful call center software connected to your favourite business tools.

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

Free Trial

14 Days

Pricing Type

$25 Per month

Location

United States

Virtual Phone System For All Businesses

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtual phone numbers for different countries, fostering global business connectivity. The software is equipped with user-fri... Read more about CallHippo

Free Trial

Available

Pricing Type

$18 Per month

Location

United States

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$29 Per month

Location

United States

Elevēo Elevates Every Encounter In Your Contact Center

eleveo Workforce Optimization is a powerful workforce management software solution designed to help organizations optimize their employee performance and operational efficiency. This platform provides users with tools for scheduling, forecasting, and monitoring workforce productivity. With eleveo, businesses can easily create efficient schedules based on demand forecasts and employee availability,... Read more about eleveo Workforce Optimization

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Kixie PowerCall is an advanced auto dialer software designed to enhance sales productivity and improve customer communication. This platform provides comprehensive tools for managing calls, tracking leads, and automating outreach seamlessly. With its user-friendly interface, sales teams can easily make calls, log interactions, and monitor performance in real-time. Kixie PowerCall features robust a... Read more about Kixie PowerCall

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

TCN is a state-of-the-art call center software designed to enhance customer interactions and streamline communication processes. This cloud-based platform provides a range of features, including automatic call distribution, interactive voice response, and real-time reporting, making it ideal for businesses of all sizes. With TCN, agents can manage multiple calls simultaneously, improving efficienc... Read more about TCN

Free Trial

Available

Pricing Type

$65 Per user

Location

United States

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Frequently Asked Questions

It is a platform that applies artificial intelligence to capture calls, transcribe content, detect sentiment, and extract meaningful insights from conversations.

AI-driven speech recognition delivers near real-time transcription, aiding searchability and analysis without manual note-taking.

Yes, it analyzes tone, identifies critical keywords, and flags deviations from scripts or mandatory disclosures for proactive resolution.

By tagging important moments like objections or high-performing dialogue, the software enables targeted feedback and training based on real interactions.

Absolutely. It records all calls accurately, logs consent notifications, enforces retention policies, and supports secure storage to meet legal requirements.

They provide insights such as interaction trends, agent performance metrics, sentiment shifts, and frequently discussed topics to inform strategy.

Yes, AI call recording tools are built to scale—from small enterprises to large contact centers—with flexible deployment and integration options.

Tagging allows teams to categorize calls by topic, sentiment, or incident type, simplifying retrieval and review for coaching or compliance.

Critical features include encrypted storage, role-based access control, audit trails, and automated retention and deletion protocols.

Because it transforms raw conversations into actionable insights, boosting training effectiveness, ensuring regulatory adherence, resolving disputes, and improving customer outcomes with precision.