Best AI-Powered Business Phone System Software

AI business phone system software elevates communication by integrating artificial intelligence into voice systems to optimize call handling and strengthen customer interactions. These tools automate tasks like intelligent call routing, speech recognition, and natural language understanding to direct callers to the right agents swiftly. Powered by virtual receptionist capabilities, they work around the clock—reducing wait times and providing instant responses with a human touch. By analyzing call data, sentiment, and caller intent, AI business phone systems offer actionable insights that help teams improve performance and customer satisfaction. With seamless integration to CRM, analytics, and delivery systems, organizations gain scalable solutions that elevate responsiveness and quality. Discover AI business phone system tools designed to modernize interactions, increase efficiency, and enhance operational intelligence.

Last Updated: September 18, 2025

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19 Software

Popular Picks in Business Phone Systems Software

OpenPhone

OpenPhone

$15 Per user

UniTel Voice

UniTel Voice

$9.99 Per month

Nextiva

Nextiva

$15 Per month

8x8 Contact Center

8x8 Contact Center

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List of Top AI Business Phone System Software Solutions

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The Connected Conversation Platform for Businesses

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva

Free Trial

NA

Pricing Type

$15 Per month

Location

Ukraine

A complete, secure cloud contact center solution

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

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NA

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Location

United States

Calilio is a comprehensive business phone system software designed to streamline communication within companies of all sizes. It provides a flexible and scalable solution that allows businesses to manage phone calls, voicemails, conference calls, and much more, all from a single platform. With features like virtual receptionists, call forwarding, auto-attendant, and voicemail-to-email, Calilio enh... Read more about Calilio

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NA

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United States

The #1 AI Virtual Receptionist for Small Business

Dialzara is the #1 AI virtual receptionist service designed to automate routine calls, qualify leads, handle scheduling, and provide answers to common questions. With Dialzara, you never have to worry about missing a potential customer again. Our AI answering service ensures that every call is answered promptly and professionally, helping your business capture more leads and opportunities, streaml... Read more about Dialzara

Free Trial

7 Days

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Contact Vendor

Location

United States

Voice AI for Restaurants

Takeorder AI is a 24/7 voice AI agent designed specifically for restaurants to automatically handle phone orders, reservations, and customer inquiries. The intelligent system integrates seamlessly with existing POS platforms, ensuring real-time order processing while eliminating missed calls. By providing round-the-clock automated customer service, Takeorder AI helps restaurants boost revenue ... Read more about Takeorder AI

Free Trial

7 Days

Pricing Type

Contact Vendor

Location

India

Communication APIs for SMS, Voice, Video & Authentication

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio

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Available

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Location

United States

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Free Trial

Available

Pricing Type

$15 Per user

Location

United States

Business Communication Solutions & Software

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

Free Trial

More than 30 days

Pricing Type

$195 Per month

Location

United States

net2phone is a cuttingedge VoIP software solution that revolutionizes how businesses communicate. Designed to provide highquality voice and video calling services, it enables organizations to make calls over the internet, significantly reducing communication costs. With net2phone, users can enjoy features such as call forwarding, voicemail, and conference calling, all accessible through a userfrie... Read more about net2phone

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NA

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Location

United States

The ultimate integrated business phone system for sales and support teams.

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Free Trial

Available

Pricing Type

$30 Per month

Location

United States

The First Sales-Oriented Unified Communications Solution

Wildix is a cutting-edge unified communications software designed to bring together voice, video, messaging, and collaboration tools in a single, easy-to-use platform. It enables businesses to streamline communication and improve team collaboration, regardless of location. Wildix provides a range of features, including VoIP calling, video conferencing, instant messaging, screen sharing, and file s... Read more about Wildix

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NA

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Location

United States

Ringostat is a powerful call tracking software designed to help businesses monitor and analyze their phone call interactions with customers. The platform provides tools for tracking calls from various marketing channels, including online ads, websites, and social media, giving businesses insights into which channels are driving the most engagement. Ringostat integrates with CRM systems, allowing b... Read more about Ringostat

Free Trial

Available

Pricing Type

$33 Per month

Location

Ukraine

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$19 Per month

Location

United States

The FP&A Software Solution For Excel Users

Datarails stands out as advanced planning, budgeting, and forecasting software, designed to elevate organizational financial management. It serves as a comprehensive tool, allowing businesses to efficiently plan, track, and project their budgets. With Datarails, users benefit from intuitive interfaces, simplifying the budgeting process. The software facilitates collaboration among team members, en... Read more about Datarails

Free Trial

NA

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Location

United States

Diabolocom is an advanced call center software designed to enhance customer service and streamline communication processes for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, supporting multiple communication channels such as voice, email, chat, and social media. With Diabolocom, call centers can efficiently handle high call volumes, route calls... Read more about Diabolocom

Free Trial

NA

Pricing Type

$30 Per month

Location

France

Kixie PowerCall is an advanced auto dialer software designed to enhance sales productivity and improve customer communication. This platform provides comprehensive tools for managing calls, tracking leads, and automating outreach seamlessly. With its user-friendly interface, sales teams can easily make calls, log interactions, and monitor performance in real-time. Kixie PowerCall features robust a... Read more about Kixie PowerCall

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from anywhere in the world. With its user-friendly interface, Telecmi allows organizations to manage communications efficientl... Read more about Telecmi

Free Trial

Available

Pricing Type

$20 Per user

Location

India

ULTATEL Cloud Business Phone System is a comprehensive cloud communication platform designed to enhance communication and collaboration for businesses of all sizes. This software provides tools for voice calling, video conferencing, messaging, and virtual meeting rooms, enabling organizations to connect seamlessly with clients and team members. With its user-friendly interface, users can easily ma... Read more about ULTATEL Cloud Business Phone System

Free Trial

Available

Pricing Type

$15.95 Per user

Location

United States

Premier cloud-based contact center platform

Aloware is a contact center solution designed for sales and support teams. It offers cloud-based call and text capabilities, enabling efficient communication with customers. Key features include an auto-dialer for streamlined outreach, call tracking for performance analysis, and integration with popular CRM systems for seamless data management. Aloware supports multi-channel communication, includi... Read more about Aloware

Free Trial

14 Days

Pricing Type

$30 Per month

Location

United States

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Frequently Asked Questions

It is software that uses AI to automate call management, route calls efficiently, and deliver smart voice interaction capabilities.

AI analyzes caller intent, history, and query type, then directs the call to the best agent or department without human intervention.

They handle routine inquiries, appointment bookings, and outbound messaging to improve availability and reduce agent workload.

Yes—by minimizing hold time, personalizing interactions, and offering consistent 24/7 support through intelligent automation.

Absolutely—natural language processing enables callers to speak naturally while the system interprets and responds accurately.

They analyze recording, sentiment, call patterns, and agent interactions to surface performance trends and optimization opportunities.

Yes—they automatically scale and maintain performance during peak hours, without needing additional staffing.

Integration with CRM and analytics tools enables seamless caller context display, data capture, and more informed engagement.

Yes—by automating routine tasks, these systems lower operational costs, reduce manual work, and improve ROI.

Evaluate features like intelligent routing, virtual receptionist, speech analytics, scalability, integration options, and user experience.