Best VoIP Software for Small Businesses (Free & Paid)

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video conferences, and send instant messages—all from a single platform. The software is cloud-based, enabling users to access ... Read more about GoTo Connect

Join.Me is a versatile meeting software designed for businesses seeking to simplify online meetings and virtual collaboration. It provides tools for video conferencing, screen sharing, and real-time collaboration, making it easy for teams to meet, discuss, and share ideas remotely. Join.Me allows for quick meeting setup and provides features like instant screen sharing, whiteboarding, and drawing ... Read more about Join.Me

Grasshopper delivers a VoIP-powered virtual phone system for small businesses and startups. It allows users to make and receive calls over the internet, offering features like unlimited calls and texts, extensions, voicemail, and call forwarding. With VoIP, you save on costs while gaining flexibility to run your business from anywhere. Read more about Grasshopper

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call management. The product includes real-time call analytics, allowing for performance monitoring and decision-making. Fresh... Read more about Freshcaller

GoTo Meeting is a streamlined video conferencing software designed for businesses, offering a balance of simplicity and powerful features. It facilitates high-quality video and audio meetings with ease, accommodating up to 250 participants. Users appreciate its one-click meeting access and intuitive interface, making it accessible for all skill levels. Key features include screen sharing, a virtua... Read more about GoTo Meeting

Citadel Team is an AI-powered chatbot platform designed to automate customer interactions and enhance user engagement. It offers businesses the ability to deploy customizable chatbots across various communication channels, including websites, mobile apps, and social media. Citadel Team’s advanced natural language processing (NLP) capabilities allow the bot to understand and respond to customer q... Read more about Citadel Team

Lumen Voice Complete is a comprehensive VoIP software solution designed to provide businesses with reliable and feature-rich communication capabilities. This platform offers a full suite of tools for voice calls, video conferencing, and messaging, ensuring seamless connectivity for organizations. With Lumen Voice Complete, users can easily manage their phone systems, set up call routing, and acces... Read more about Lumen Voice Complete

RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center

RingCentral Engage Voice is an advanced predictive dialer software designed to help contact centers increase agent productivity, reduce wait times, and improve customer engagement. By using algorithms to predict when agents will be available to take calls, Engage Voice ensures that customers are connected to an available agent as soon as possible. The predictive dialer automatically dials numbers,... Read more about RingCentral Engage Voice

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference calling, allowing businesses to communicate more effectively and efficiently. RingEX integrates seamlessly with other busin... Read more about RingEX

XMission Hosted PBX is a robust VoIP software solution designed to provide businesses with a reliable and feature-rich phone system without the need for on-premises hardware. This platform offers a comprehensive suite of communication tools, including call routing, voicemail, conferencing, and more, ensuring organizations can manage their communications effectively. With XMission Hosted PBX, users... Read more about XMission Hosted PBX

The Vonage Contact Center is an innovative cloud-based communication solution designed for businesses seeking to enhance customer interactions. It integrates seamlessly with CRM systems, like Salesforce, to provide a unified view of customer data. The platform features intelligent call routing, ensuring customers are connected to the most appropriate agent quickly. It offers multi-channel support,... Read more about Vonage Contact Center

MiVoice Business Solution is a comprehensive business phone systems software designed to enhance communication and collaboration within organizations. This platform offers a suite of features for managing voice calls, video conferencing, and team messaging seamlessly. With its user-friendly interface, employees can easily access communication tools, enabling efficient collaboration across departme... Read more about MiVoice Business Solution

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Fuze is an innovative meeting software designed to facilitate seamless communication and collaboration among teams, whether they are in the office or working remotely. This platform offers a comprehensive suite of tools for video conferencing, screen sharing, and instant messaging, ensuring that teams can connect easily and effectively. With Fuze, users can schedule and host virtual meetings with ... Read more about Fuze

Talkroute is a versatile business phone systems software designed to enhance communication and collaboration within organizations. This platform provides a comprehensive suite of tools for managing phone calls, texts, and voicemails, ensuring that businesses can stay connected with their customers and teams. With features like virtual phone numbers, call forwarding, and automated greetings, Talkro... Read more about Talkroute

FreeConferenceCall.com is a user-friendly software that revolutionizes the way people conduct remote meetings. It's notable for enabling users to host or join conference calls and online meetings without any fees, making it ideal for businesses, educators, and personal use. The platform supports high-quality audio and video conferencing, screen sharing, and recording features, enhancing interactio... Read more about FreeConferenceCall.com

Optus Loop is a comprehensive telephony software solution designed to enhance communication for businesses of all sizes. This platform provides a robust set of features, including voice calling, conferencing, and messaging, all integrated into a single user-friendly interface. Optus Loop allows users to make high-quality voice calls over the internet, significantly reducing costs associated with t... Read more about Optus Loop

Avaya Spaces is a feature-rich collaboration software designed to facilitate seamless communication and teamwork for remote and hybrid teams. This cloud-based platform integrates messaging, video conferencing, and task management into a single application, making it easy for teams to stay connected and collaborate effectively regardless of their location. Avaya Spaces enables users to create virtu... Read more about Avaya Spaces

Avaya Cloud Office is a comprehensive unified communications software solution that integrates voice, video, messaging, and collaboration tools into a single platform. Designed for businesses of all sizes, Avaya Cloud Office enables teams to connect and communicate seamlessly, regardless of location. The platform offers features such as HD video conferencing, mobile and desktop accessibility, and ... Read more about Avaya Cloud Office

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

Dialpad Ai Meetings is an innovative video conferencing software that distinguishes itself with AI-driven capabilities. It's designed for businesses looking to enhance their meeting experience with smart technology. A standout feature is its real-time voice intelligence, which transcribes meetings, captures action items, and offers live sentiment analysis, making meetings more productive and acces... Read more about Dialpad Ai Meetings

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing productivity. With Dialpad, users can easily manage call lists, track customer interactions, and access real-time analytics t... Read more about Dialpad

Jitsi is an open-source software that offers a flexible and secure solution for video conferencing. It's renowned for being entirely free, appealing to both individual users and businesses. The platform is browser-based, requiring no downloads, which simplifies access and use. Jitsi supports high-quality video and audio calls, along with features like screen sharing, chat, and session recording, m... Read more about Jitsi

Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX