Staffino Overview

Staffino is a customer experience software designed to help businesses improve their service quality by collecting and analyzing customer feedback in real time. This platform enables organizations to capture feedback from multiple touchpoints, including surveys, social media, and direct customer interactions, giving businesses a comprehensive understanding of customer satisfaction. Staffino’s advanced analytics tools process the feedback to generate actionable insights, allowing companies to identify trends, address complaints, and highlight areas for improvement. The software also features real-time alerts, enabling businesses to quickly respond to negative feedback and resolve issues before they escalate. Additionally, Staffino includes performance tracking tools to monitor customer service representative effectiveness, helping businesses optimize their customer support teams. With its easy-to-use interface and integration capabilities with CRM and support systems, Staffino is ideal for businesses of all sizes looking to improve customer satisfaction, enhance loyalty, and build long-term relationships with their customers.

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Staffino Screenshot & Video

Contact Details

  • Vendor Name Staffino
  • Founded
  • Location Slovakia

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Czech, English, French, German, Italian, Romanian, Slovak


Industries

Civic & Social Organization, Consumer Goods, Information Services, Telecommunications

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Staffino Features

  • Arrow Icon eCards
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Training Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Real Time Analytics
  • Arrow Icon 360 Degree Feedback
  • Arrow Icon Reminders
  • Arrow Icon Performance Management
  • Arrow Icon Social Recognition
  • Arrow Icon Rewards Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Rewards Points
  • Arrow Icon Recognition Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Employee Portal
  • Arrow Icon Peer-to-Peer Recognition
  • Arrow Icon Rewards Catalog
  • Arrow Icon Feedback Management
  • Arrow Icon Pulse Surveys
  • Arrow Icon Nominations
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Manager-to-Employee Recognition
  • Arrow Icon Performance Appraisal
  • Arrow Icon Employee Reward Programs
  • Arrow Icon Employee Database
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Management
  • Arrow Icon Employee Recognition
  • Arrow Icon Real Time Data
  • Arrow Icon Progress Tracking
  • Arrow Icon Goal Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Engagement Tracking
  • Arrow Icon Employee Onboarding
  • Arrow Icon Chat/Messaging
  • Arrow Icon Pulse Surveys
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Gamification
  • Arrow Icon Training Management
  • Arrow Icon Benchmarking
  • Arrow Icon Feedback Management
  • Arrow Icon 360 Degree Feedback
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Employee Reward Programs
  • Arrow Icon Question Library
  • Arrow Icon Employee Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Employee Database
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Employee Portal
  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Skill Testing
  • Arrow Icon Skills Tracking
  • Arrow Icon Certification & Licensing
  • Arrow Icon Progress Tracking
  • Arrow Icon Real Time Reporting
  • Arrow Icon Proctoring
  • Arrow Icon Test/Quiz Creation
  • Arrow Icon Customizable Questions
  • Arrow Icon Recruitment Management
  • Arrow Icon Scoring
  • Arrow Icon Assessment Management
  • Arrow Icon Progress Reports
  • Arrow Icon Pre-Employment Testing
  • Arrow Icon Summary Reports
  • Arrow Icon Template Management
  • Arrow Icon Skills Assessment
  • Arrow Icon Performance Metrics
  • Arrow Icon Individualized Assessments
  • Arrow Icon Question Library
  • Arrow Icon Feedback Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Anonymous Feedback
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Employee Database
  • Arrow Icon Skills Assessment
  • Arrow Icon Appraisal History
  • Arrow Icon Rater Selection
  • Arrow Icon Self Service Portal
  • Arrow Icon Feedback Management
  • Arrow Icon Email Reminders
  • Arrow Icon Ratings/Reviews
  • Arrow Icon Performance Review Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Employee Profiles
  • Arrow Icon Self Assessment
  • Arrow Icon Employee Portal
  • Arrow Icon Customizable Questions
  • Arrow Icon Pulse Surveys
  • Arrow Icon Question Library
  • Arrow Icon Performance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Assessment Management
  • Arrow Icon Benchmarking
  • Arrow Icon Continuous Feedback
  • Arrow Icon Individual Development Plans
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Customizable Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Customer Experience Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Activity Tracking
  • Arrow Icon Engagement Tracking
  • Arrow Icon Performance Metrics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Leaderboards
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Collaboration Tools
  • Arrow Icon Badge Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Rewards Management
  • Arrow Icon Contest Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Activity Tracking
  • Arrow Icon Learning Management
  • Arrow Icon Mobile Access
  • Arrow Icon Interactive Content
  • Arrow Icon Real-Time Data
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Personalization
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Employee Engagement
  • Arrow Icon Contact Management
  • Arrow Icon Mass Texting
  • Arrow Icon Survey Builder
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Templates
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Keyword Tracking
  • Arrow Icon Template Management
  • Arrow Icon Audience Targeting
  • Arrow Icon MMS

Staffino Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Staffino FAQs

Staffino is a customer experience software designed to help businesses improve their service quality by collecting and analyzing customer feedback in real time. This platform enables organizations to capture feedback from multiple touchpoints, including surveys, social media, and direct customer interactions, giving businesses a comprehensive understanding of customer satisfaction. Staffino’s advanced analytics tools process the feedback to generate actionable insights, allowing companies to identify trends, address complaints, and highlight areas for improvement. The software also features real-time alerts, enabling businesses to quickly respond to negative feedback and resolve issues before they escalate. Additionally, Staffino includes performance tracking tools to monitor customer service representative effectiveness, helping businesses optimize their customer support teams. With its easy-to-use interface and integration capabilities with CRM and support systems, Staffino is ideal for businesses of all sizes looking to improve customer satisfaction, enhance loyalty, and build long-term relationships with their customers.

  • No, Staffino does not offer a free version.

  • Yes, Staffino offers a free trial.

  • No, Credit Card details are not required for the Staffino trial.

  • Staffino supports the following payment frequencies:

    • Monthly Subscription

  • No, Staffino does not offer an API.

  • Staffino offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • Staffino offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Staffino supports the following languages:
    • Czech , German , English , French , Italian , Romanian , Slovak

  • Following are the typical users of the Staffino:
    • Self-Employed , Small-Business , Midsize-Business

  • Staffino supports the following deployment:
    • Cloud Hosted

  • Staffino supports the following devices and operating systems:
    • Web-Based