Liberty Converse is a call center software solution designed to improve customer support and enhance communication. The platform offers a range of features for managing inbound and outbound calls, including automatic call routing, call queuing, and interactive voice response (IVR). Liberty Converse enables call centers to prioritize customer needs efficiently, ensuring that each call is handled promptly and professionally. The software provides real-time monitoring and analytics, allowing managers to track performance, measure agent productivity, and identify areas for improvement. With seamless integration into CRM and helpdesk systems, Liberty Converse ensures a unified customer experience. Designed for businesses of all sizes, Liberty Converse helps reduce wait times, improve customer satisfaction, and streamline call center operations, making it an ideal solution for enhancing service quality and performance.
Netcall
2008
United Kingdom
24x7 Support
Performance Metrics
