Does HelpSpace offer a free version?

No, HelpSpace does not offer a free version.

Does HelpSpace offer a free trial?

Yes, HelpSpace offers a free trial.

Are Credit Card details required for the HelpSpace trial?

No, Credit Card details are not required for the HelpSpace trial.

What type of support options does HelpSpace offer?

Email, Chat, Knowledge Base, FAQs/Forum

What type of training options does HelpSpace offer?

In-person, Live Online, Documentation, Videos

What different languages does HelpSpace support?

German, English, French, Portuguese, Spanish

Self-Employed, Small-Business, Midsize-Business

HelpSpace Reviews Jun 2025: Pricing & Features

HelpSpace Features

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Project Management Software

Milestone Tracking
Testing/QA Management
Time & Expense Tracking
Projections
Alerts/Notifications
Calendar Management
Project Planning
Project Scheduling
Issue Management
Billing & Invoicing
Gantt/Timeline View
Client Portal
Kanban Board
Collaboration Tools
File Sharing
Prioritization
Risk Management
Traditional Methodologies
Task Management
Status Tracking
Resource Management
Budget Management
Task Progress Tracking
Commenting/Notes
Document Management
Portfolio Management
Agile Methodologies
Activity Dashboard
Idea Management
Project Tracking
Multiple Projects
Real Time Updates

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Content Management Software (CMS)

Image Editing
Search/Filter
Calendar Management
Content Publishing Options
Customizable Templates
Drag & Drop
Website Management
Activity Dashboard
Audio File Management
Electronic Forms
Reporting & Statistics
Metadata Management
Version Control
Document Management
Customizable Branding
WYSIWYG Editor
Text Editing
Content Library
SEO Management
Video Support
Multi-Language
Engagement Tracking
Collaboration Tools

Task Management Software

Task Scheduling
Task Editing/Updating
Task Progress Tracking
Commenting/Notes
Calendar Management
Real Time Notifications
Gantt/Timeline View
Create Subtasks
Gamification
Activity Tracking
Prioritization
Collaboration Tools
To-Do List
Project Planning
Reporting/Analytics
Document Management
Task Board View
Alerts/Notifications
Assignment Management
Status Tracking
Email Management
Recurring Tasks
Project Tracking
Time Tracking
Task Tagging
Deadline Management
File Management
Spreadsheet View
Parent Task
Search/Filter

IT Project Management Software

Requirements Management
Commenting/Notes
Access Controls/Permissions
Milestone Tracking
Issue Management
Project Planning
Calendar Management
Status Tracking
Scrum Project Management
Drag & Drop
Document Management
Portfolio Management
Collaboration Tools
Real Time Reporting
Product Roadmapping
Time & Expense Tracking
Real Time Notifications
Prioritization
Gantt/Timeline View
Search/Filter
Testing/QA Management
Resource Management
Task Management
Project Tracking
Agile Methodologies
Budget Management
Kanban Board
Change Management
Release Management

Issue Tracking Software

Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management

Productivity Software

Collaboration Tools
Task Scheduling
Notes Management
Alerts/Notifications
Email Management
File Sharing
Calendar Management
Chat/Messaging
Assignment Management
Activity Dashboard
Prioritization
Presentation Tools
Task Management
Single Sign On
Progress Tracking
Secure Data Storage
Project Management
Document Management
Office Suite
To-Do List
Tagging
Business Process Automation
Productivity Tools
Team Collaboration
Content Creation
Productivity Analysis
Video Content
Audio Recording

Bug Tracking Software

Issue Tracking
Assignment Management
Bug/Issue Capture
Bug Tracking
Project Management
Feedback Management
Real Time Updates
Activity Tracking
Issue Management
Access Controls/Permissions
Task Scheduling
Ticket Management
Progress Tracking
Project Planning
Backlog Management
Status Tracking
Audit Trail
Collaboration Tools
Commenting/Notes
Multiple Projects

Blog Software

SEO Management
Search/Filter
Template Management
Post Management
Content Management
Landing Pages/Web Forms
Calendar Management
Collaboration Tools
Social Media Integration
Drag & Drop
Content Library
Customizable Templates
Website Management
Activity Dashboard
Image Library
WYSIWYG Editor
Video Management
Customizable Branding
Website Analytics
Post Scheduling
Content Publishing Options
Website Hosting

Agile Project Management Software

Resource Management
Backlog Management
Team Management
Retrospectives Management
Prioritization
Negative Feedback Management
Supports Scrum
Gantt/Timeline View
Request Management
Template Management
Kanban Board
Status Tracking
Workflow Management

IT Documentation Software

Process/Workflow Automation
Documentation Management
Search/Filter
Knowledge Base Management
Templates
Credential Management
IT Asset Tracking
IT Asset Management
Access Controls/Permissions
Drag & Drop
Change Tracking
Relationship Mapping
Checklists

IT Service Software

Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

Kanban Tools Software

Multi-board
Prioritization
Project Planning
Time Tracking
Task Management
Dependency Tracking
Supports Scrum
Collaboration Tools
Milestone Tracking
KPI Monitoring
Roadmapping

Knowledge Base Software

Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management

Project Tracking Software

Milestone Tracking
Kanban Board
Status Tracking
Prioritization
Gantt/Timeline View
Percent-Complete Tracking
Task Management
Cost-to-Completion Tracking
Project Time Tracking
Alerts/Notifications
Multiple Projects
Task Scheduling
Progress Tracking
Activity Tracking
Project Planning
Workflow Management
Time & Expense Tracking

Service Desk Software

Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics

Team Management Software

Assignment Management
Messaging
Productivity Analysis
Time Tracking
Commenting/Notes
Progress Tracking
Goal Setting/Tracking
Project Planning/Scheduling
Third-Party Integrations
Task Management
Resource Management

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

HelpSpace FAQs

HelpSpace is a user-friendly help desk software designed to streamline customer support and improve response times. The platform offers a robust ticketing system that allows support teams to manage, prioritize, and resolve customer inquiries seamlessly. HelpSpace’s intuitive interface enables agents to categorize and assign tickets, track progress, and provide timely updates to customers. The software integrates with various communication channels, including email, live chat, and social media, ensuring that no customer request goes unanswered. HelpSpace also features automated workflows, which reduce the time agents spend on repetitive tasks, allowing them to focus on providing high-quality support. Additionally, the software includes a knowledge base that enables customers to find solutions to common issues independently, reducing the volume of support tickets. HelpSpace’s analytics tools help managers track key performance metrics, identify trends, and optimize customer service operations for improved customer satisfaction and retention.

No, HelpSpace does not offer a free version.

Yes, HelpSpace offers a free trial.

No, Credit Card details are not required for the HelpSpace trial.

HelpSpace offers the following pricing plans & packages:

Basic

$25 Per Month

HelpSpace supports the following payment frequencies:
- Monthly Subscription

No, HelpSpace does not offer an API.

HelpSpace offers support with the following options:
- Email , Chat , Knowledge Base , FAQs/Forum

HelpSpace offers training with the following options:
- In-person , Live Online , Documentation , Videos

HelpSpace supports the following languages:
- German , English , French , Portuguese , Spanish

Following are the typical users of the HelpSpace:
- Self-Employed , Small-Business , Midsize-Business

HelpSpace supports the following deployment:
- Cloud Hosted

HelpSpace supports the following devices and operating systems:
- Web-Based

HelpSpace Claim

HelpSpace Overview

Contact Details

Support

Training

Licensing & Deployment

Typical Customers

Languages Supported

Industries

HelpSpace Features

Knowledge Management Software

Project Management Software

Customer Service Software

Help Desk Software

Content Management Software (CMS)

Task Management Software

IT Project Management Software

Issue Tracking Software

Productivity Software

Bug Tracking Software

Blog Software

Agile Project Management Software

IT Documentation Software

IT Service Software

Kanban Tools Software

Knowledge Base Software

Project Tracking Software

Service Desk Software

Team Management Software

Customer Support Software

HelpSpace Pricing

Pricing Type

Preferred Currency

Free Trial

Free Version

Payment Frequency

Plans & Packages

Top HelpSpace Alternatives

Zendesk Suite

Jira Service Management

Zoho Desk

Freshservice

HelpSpace FAQs

What is HelpSpace?

Does HelpSpace offer a free version?

Does HelpSpace offer a free trial?

Are Credit Card details required for the HelpSpace trial?

What are the pricing plans & packages of HelpSpace?

What payment frequencies does HelpSpace offer?

Does HelpSpace offer an API?

What type of support options does HelpSpace offer?

What type of training options does HelpSpace offer?

What different languages does HelpSpace support?

Who uses the HelpSpace?

What deployment options does HelpSpace support?

What devices and operating systems does HelpSpace support?

HelpSpace Comparisons